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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.2
6,358 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,358 reviews

October 22, 2021

Hollywood Kia is a good dealer, anytime I go there they take time to take care of me More

by SOPHONIANY185
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, is new , Mikhael Thompson
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Oct 24, 2021 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

October 22, 2021

They make appointments & stick to the timing. Courteous & efficient service. Waiting room & available snacks nice touch 😄 More

by LEONARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
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Oct 24, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

October 22, 2021

Service was hirable, the manager in service department helped good finance guy did his best More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garfield Simpson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Hollywood Kia responded

We're sorry to hear about your experience, Jose, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

Oct 28, 2021 -

Jose responded

I understand the concern but at the same time I had to argue for two new tires which I have been paying every month for the package on the tires and it was not even rotated nor aligned. I drove from Fort Lauderdale to west palm with all four tires different air pressure in all four. So why was I given two different tires?

October 21, 2021

This is the best dealership ever! The whole process of getting my new KIA was fast and easy! Danilo, the sales associate that helped me was knowledgeable, professional and helpful and made my experience t More

by CCDELAGUARDIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton
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Oct 21, 2021 -

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Danilo and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! wecare@hollywoodkia.com

October 21, 2021

Very happy with Danilo, right on point, fast, knowledgeable, and offer something else that I wasn’t thinking but make a lotta sense . More

by ROGERIOVSILVA11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla
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Oct 21, 2021 -

Hollywood Kia responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hollywood Kia are glad to have you as a customer. wecare@hollywoodkia.com

October 21, 2021

Staff not friendly need public relation training. Service was fast and through. Enjoyed your coffee machine More

by Vickie Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not recall names
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Nov 07, 2021 -

Hollywood Kia responded

Providing a positive experience is our top priority, Vickie, and happy to hear your service was fast and thorough. We're sorry however that you did not have a completely satisfying visit. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

October 21, 2021

Chris Watson was amazing. He was extremely helpful!Chris made my experience easy and seamless More

by Nleggett85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Watson
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Oct 21, 2021 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with, Chris here at Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 21, 2021

They Were very helpful. Clarence is the dealer who assisted me , he was absolutely great! More

by SHANTIWHEELS237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Curry
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Oct 21, 2021 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

October 21, 2021

My service advisor was Chris Watson I found him to be friendly, knowledgeable, helpful and interested in doing whatever he could to make my experience at Kia Hollywood pleasant. He did an excellent job i More

by BRESLOW205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
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Oct 24, 2021 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

October 20, 2021

Since we arrived to the dealership the personnel it's been very friendly specially Chirs Lopez,He is very professional and very concerned to provide to my wife and I a very good experience at the dealers More

by ARIEL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Oct 20, 2021 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

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