Hollywood Kia

We travelled from Homestead just to receive outstanding service at Hollywood Kia. It was well worth it. We are a military family and all of our needs were met. Kermitt was our salesman and he went above an service at Hollywood Kia. It was well worth it. We are a military family and all of our needs were met. Kermitt was our salesman and he went above and beyond with the level of service. He showed us exactly what we were looking for a Telluride and the perfect color. Kermitt was very attentive and even recommended a great place to eat, Quickies. We usually have terrible experiences at dealerships, however, Kermitt was quite the opposite. He made our experience the best we have ever had. Even finance was superb. Marshall’s knowledge and expertise are unprecedented. It was easy for me to relate to him being that he was prior military and in law enforcement. We love our 2025 Telluride and the warranty is outstanding. One of the best in the market. We will gladly make the travel to Hollywood Kia to conduct all maintenance requirements. The Bailey family highly recommends Hollywood Kia. Ask for Kermitt he is a awesome salesman. More

I like that they pay for the Uber if you need to leave your car. My tire got a nail, and they helped me patch it at no additional cost, among other very good things. your car. My tire got a nail, and they helped me patch it at no additional cost, among other very good things. More

“I had an amazing experience purchasing my new truck thanks to Kermit’s excellent customer service! He was knowledgeable, patient, and went above and beyond to ensure I got the perfect vehicle. His prof thanks to Kermit’s excellent customer service! He was knowledgeable, patient, and went above and beyond to ensure I got the perfect vehicle. His professionalism and friendly attitude made the entire process smooth and stress-free. Highly recommend working with Kermit for a great car-buying experience! More

Unprofessional service, do not recommend at all They say things that are not true and they don't keep their word. things that are not true and they don't keep their word. More

Sales person Justin Cooley apparently lied to us regarding operation of rear gate on SUV. Told us it worked with key fob. It did not. We only found out about when Justin was switching the license pl regarding operation of rear gate on SUV. Told us it worked with key fob. It did not. We only found out about when Justin was switching the license plates off of our trade in it after spending 5 hours at your location and consummating's the deal. If we had not been there so long and consumed the deal I wanted to redo the contract which he refused in speaking for the dealership. I then asked for several free oil changes as compensation which he thought could be done. He has not called or returned text message. Insurance man (name unknown) made me call State Farm after they told me that I had 14 days post consuming deal to register my cash sale car with them. During the call on my phone the insurance guy got u and left me there by myself for 10-15 minutes with State Farm on the phone and my not knowing what was necessary. Finally, the salesman got involved and sat us down with someone else to finish the paper work. Going forward I find it very difficult to recommend and deal with a car dealership that operates in such an under handed manner. More

Excellent attention when we first arrived, nice salesperson, manager very attentive to what we needed in order to make the lease possible. On the other hand, some things he promised he couldn't kee salesperson, manager very attentive to what we needed in order to make the lease possible. On the other hand, some things he promised he couldn't keep, resulting in less miles per year on the final agreement. We were not advised properly in some other issues, but overall, a great place to purchase or lease a car. Conveniently located and we're very happy with our new car. Beautiful color and make. More

I received good service. For the first time I felt my demands were heard. For more than two years I have been demanding that the warranty on my vehicle be fulfilled, which I For the first time I felt my demands were heard. For more than two years I have been demanding that the warranty on my vehicle be fulfilled, which I still haven't achieved. But I do regret that this dealer does not have enough influence to get the manufacturer to respond to my claim and delegates it to me to contact them to obtain the necessary repair. More

If I could give 10 stars! ! I had an outstanding experience at Hollywood Kia, thanks to Marcial Lembert and John Sheppard! From start to finish, they provided VIP-level serv ! I had an outstanding experience at Hollywood Kia, thanks to Marcial Lembert and John Sheppard! From start to finish, they provided VIP-level service that went above and beyond. Their professionalism, knowledge, and genuine care made the entire process smooth and stress-free. I truly appreciate their dedication to customer satisfaction and highly recommend them to anyone looking for top-notch service. Thank you, Marcial and John, for making my business with Hollywood Kia an exceptional experience! More

too long to get your car service with a appointment needs better service and customer service service better service and customer service service More

Christopher I the best. He is very good to me every time I come in. I gave Hollywood kia 4 stars only because I was misled in my contract with Compass. He is very good to me every time I come in. I gave Hollywood kia 4 stars only because I was misled in my contract with Compass. More