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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.5
5,033 Reviews
Hollywood Kia is South Florida's #1 Volume Kia Dealership. 3yrs maintenance included & NO DEALER FEE
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6011 Pembroke Rd

Hollywood, FL

33023

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Showing 5,033 reviews

August 02, 2023

Honestly,great customer service,professional,proactive,excellent ,extra mille,helpful respectful, friendly my advisor is very professional More

by SANTYRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troedel
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Aug 03, 2023 -

Hollywood Kia responded

Santy, Thank you for the kind words for our service department! We look forward to sharing your compliments with Michael and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

Helpful
August 02, 2023

Everything was fine except the service maintenance message is still showing on my dashboard after i got the car back. It was showing after my last oil change as well. I was told it was reset this time More

by THEREALRKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember his name. You would have to look it up
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Aug 03, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

Helpful
August 02, 2023

Dj was really helpful and professional. The purchase was fast and convenient. I love the car, happy wit the deal More

by LOUISANPIERRE
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
DeeJay Maisonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Hollywood Kia responded

We are very happy to hear DeeJay provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

Helpful
August 01, 2023

Excellent customer service! I have been a customer of Hollywood Kia for 3 yrs and have always had excellent service. Michael was my salesman for my new lease and he made it a More

by J.CONIGLIAR067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

Helpful
August 01, 2023

When I was picking up my car the key cover was missing. It was very strange and the service technician tried to make me feel crazy. More

by SIERRA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Valera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

Helpful
August 01, 2023

A great place to go for you and your family car needs. Everyone was helpful and friendly. More

by LAURENTWILKERSON98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeJay Maisonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ramos
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Aug 01, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Lauren, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

Helpful
August 01, 2023

This rate is only for service received by advisor Chris in order to install the antitheft software on my 2021 Kia Soul More

by Mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

Helpful
August 01, 2023

Worst experience ever starting from the Andy salesman to everyone Ernesto financing guy. never again! More

by DAIRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy
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Aug 02, 2023 -

Hollywood Kia responded

We're sorry to see that your experience wasn't a good one. Is it possible to let us know what was the cause? Your feedback is very important to us and we would love to know what do we need to improve in order to provide a better service. Thank you. wecare@hollywoodkia.com

Helpful
July 31, 2023

I was very satisfied with the attention I was given by your personal and the quality of work More

by NORBERTOHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

Helpful
July 30, 2023

Bueno, si no hablas inglés pasa un poco más de trabajo para hacer atendido, con tan buena suerte había un muchacho que hablaba español y me dio buen trato, porqué el que me tocaba cuando dije buenos días, More

by Osmany Villalonga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No me se su nombre, cuando uno entra mano izquierda 5 estrellas
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Jul 31, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review, Osmany! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

Helpful
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