Back

Hollywood Kia - Service Center

Hollywood, FL

4.0
2,875 Reviews

2,875 Reviews of Hollywood Kia - Service Center

Sort by
December 08, 2022

I recently purchased a 2023 Kia Rio LX with Hollywood Kia. The process was straightforward with no excessive dealer fees. I really appreciated the service at the center—in particular sells person Jorge More

by KJONES5569
Recommend Dealer
Yes
Employees Worked With
Carlton Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Rojas
Dec 08, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

December 08, 2022

As alway the services was wonderful. Yizak communicated with me the entire time. He gave me provided quotes for preventative service my car needed and did not pressure to set an appointm More

by Lbe08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Hollywood Kia responded

It's great to hear that Yitzhakc was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

December 08, 2022

I travel many miles to service my car at Hollywood Kia. They offer the finest service, always offer me a loaner or rental vehicle, and are very honest. They are my dealer of choice for over seven years. More

by Albert Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Dec 08, 2022 -

Hollywood Kia responded

Thank you, Albert. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

December 08, 2022

Service advisor Fernando, Davila made everything easy very professional courteous knowledgeable with great customer service skills More

by JV
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Dec 08, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Fernando delivered such a great experience! wecare@hollywoodkia.com

December 08, 2022

The only thing good about my experience was the service advisor Chris. I was originally assigned another service advisor I believe his name was Tristin who completely ignored me and did nothing! Also, when More

by EDFORUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin Carter
Dec 12, 2022 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

December 07, 2022

The service was very good and timely. The agent was very courteous and helpful. Grwat job. More

by MUHAMMADADNANNAS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Dec 08, 2022 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

December 07, 2022

A family environment. Great staff and service. Very knowledgeable and professional. I would recommend this dealership. More

by DANNY478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Hollywood Kia responded

Thank you, Danny. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

December 07, 2022

It’s a relaxing place, A friendly atmosphere. I like the fresh coffee.I like the waiting area More

by EDGARDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Dec 08, 2022 -

Hollywood Kia responded

Thank you for your kind feedback! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

Dec 08, 2022 -

EDGARDA1 responded

You are welcome

December 07, 2022

Nobody receives you, you don't know what to do and they are not busy. More

by JOSET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Dec 08, 2022 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. Customer satisfaction is our top priority, and we're sorry to hear that we fell short here. Thank you for bringing it to our attention. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

December 06, 2022

I have received excellent service every time I come in for scheduled maintenance. And the car gets a complimentary car wash. More

by BELINDAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Ocasio
Dec 07, 2022 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

...
162
...