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Hollywood Kia - Service Center

Hollywood, FL

4.0
3,008 Reviews

3,008 Reviews of Hollywood Kia - Service Center

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August 09, 2025

Service was excellent since scheduling with Brandon Forrest. Uber was very useful to drop off and pick up the car. Very much appreciated. More

by yolyriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Forrest
Aug 09, 2025 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

August 09, 2025

Took almost 5 hours to complete repair told I was only 2 1/2 hours More

by ROLANDO55631
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 08, 2025

Quick response to appointment! Well explained work performed! Great inspection and repair! Service advisor quick and efficient and always happy More

by ROLY_OTERO
Recommend Dealer
Yes
Aug 08, 2025 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Aug 08, 2025 -

ROLY_OTERO responded

Aurora is the most efficient employee on the line! She move Lightning fast and accurate! Always with a great morning smile!

August 03, 2025

The service was fast. I appreciated the breakdown of the services will need for next visit. More

by MONPEROUSSEM
Recommend Dealer
Yes
Employees Worked With
Don't remember, but he was very nice ??
August 02, 2025

My whole family drives a Kia and even though there are dealerships closer to our home, we service our cars here. The advisor (Kevin Mullins) knows our family’s cars and remembers us every time we take th More

by SANDRADAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mullins
August 02, 2025

Christopher went above and beyond to get my car repaired. Despite some issues with my insurance company’s claims department, he took the initiative to make the necessary calls and ensured everything was reso More

by caringheart143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Rude, was telling me all these made up issues of my car, trying to upsell me. And when the actual mechanic checked my car everything Jason said was false and my car had no issues. Opened my glove department More

by Michaelgenao9
Recommend Dealer
No
Employees Worked With
Jason raffo
August 02, 2025

Very happy with Holkywood Kia, especially Yitzhakc. He has been my service advisor for iver a year and is always helpful and kind. More

by joshb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

I had an amazing experience at Hollywood Kia! I drove 4 hours to pick up my car, and I can confidently say it was absolutely worth the trip. From start to finish, the customer service was excepti More

by Sksian85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irene Guillama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kermitt Graham
July 31, 2025

Poor costumer service, rushed, no explanation, attended while he was eating, rude. Will probably change to different Kia location for next services More

by Abiwo
Recommend Dealer
No
Employees Worked With
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Watson