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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,797 Reviews

2,797 Reviews of Hollywood Kia - Service Center

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December 01, 2021

Was told 1 to 1.5 hours, took over 2.5 hours to long, uninformed More

by CLAUDIACRAWFORDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yitzhakc Remirez
December 01, 2021

Chris was awesome, he was helpful and respectful in the way he conducts the business. He was also clear with expectations. Although the guests area in Hollywood was small, but at least there was coffee for More

by Norbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Dec 01, 2021 -

Hollywood Kia responded

Thank you, Norbert, we appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

December 01, 2021

I am happy with car. I will always be back to service my car are any other problems More

by ANNELLAGARCONVILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Maxton
Dec 01, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! wecare@hollywoodkia.com

December 01, 2021

This time I had to wait too much for a oil change. They gave me a ride to my home. Very grateful for that. Great customer service More

by Lucia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Watson , Raquel Galeano
Dec 01, 2021 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We apologize again for the long wait and thank you for your patience! wecare@hollywoodkia.com

Dec 01, 2021 -

Lucia responded

Thank you. I know sometimes these things happen but overall I’m very satisfied with KIA’s service. Ahhhh I forgot to say they washed my Sportage. Thanks again!

November 30, 2021

Great and courteous service.chris helped me in an out.love these guys always nice More

by elimiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando service manager , Christopher Lopez, Raquel Galeano
Nov 30, 2021 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

November 30, 2021

Chris and Christian Fe Fe and all of the service members at Hollywood Kia treated me like family this is a place ,I would highly recommend because they’re honest and straightforward. More

by KERMITT Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Mitchell Loszynski, Christopher Lopez, Alain Ruiz, Raquel Galeano
Nov 30, 2021 -

Hollywood Kia responded

Kermitt, Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad Chris and Christian were able to help, and we hope to see you again! wecare@hollywoodkia.com

November 29, 2021

Chris watts was very thorough & his customer service was exceptional. He helped me get everything I needed. More

by Edraper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Watts
Nov 29, 2021 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear Chris was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

November 29, 2021

Excellent Customer Service and Professionalism. Pleased to Go There. I Definitely Will Reffer to Family and Friends. More

by ISRAELQUILES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nuñez and John Escobar
Nov 29, 2021 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

November 27, 2021

I brought my car in for oil change service with some outstanding recalls and my car “died” according to the rep and my engine was replaced. I had a rental car for 1 month had too continue to call and f More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yates
Dec 14, 2021 -

Hollywood Kia responded

Thank you for bringing this to our attention, Judy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

November 27, 2021

My service technician was very friendly and helpful answered all my questions and took good care of all my service needs More

by JEFFSLOAN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Galeano
Nov 28, 2021 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jeff, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

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