2,797 Reviews of Hollywood Kia - Service Center
Chris was awesome, he was helpful and respectful in the way he conducts the business. He was also clear with expectations. Although the guests area in Hollywood was small, but at least there was coffee for way he conducts the business. He was also clear with expectations. Although the guests area in Hollywood was small, but at least there was coffee for free. More
Chris and Christian Fe Fe and all of the service members at Hollywood Kia treated me like family this is a place ,I would highly recommend because they’re honest and straightforward. at Hollywood Kia treated me like family this is a place ,I would highly recommend because they’re honest and straightforward. More
I brought my car in for oil change service with some outstanding recalls and my car “died” according to the rep and my engine was replaced. I had a rental car for 1 month had too continue to call and f outstanding recalls and my car “died” according to the rep and my engine was replaced. I had a rental car for 1 month had too continue to call and follow up on progress also upon picking up the vehicle I had to pay $300 for a belt change. Still complained about the car the day it was picked up I called ands left several messages to the rep who never responded to my calls and true next day my car left me sa transfer that I had to have it towards back to the Kia dealership. After finally complaining to the front desk about the rep not responding she was also frustrated and stated he is at his desk and never answers his phone, I asked about the car and now they said it was something else and had to pay an additional $250 after taking out the car the day before from sitting there for 1 month his response was to me the battery might be bad. It was a brand new battery so upon picking the car up again now it turned out to be the starter and now the car takes a long time to turn on when you push start I came back to complain when I picked it up and he was annoyed the car was making a noise and felt like it was shaking he checked the tires and said it was nothing I’m not happy at all the car seems worse then when I originally dropped it off just for an oil change … so unhappy and the service terrible I wanted to speak to a manager and call corporate. So I’m out over $500 and the car feels like crap More