Hollywood Kia - Service Center

Too many unnecessary services are being pushed on me, and they refuse to cancel them. They didn’t even offer the first oil change for free like other dealers do. But it seems they promised a coupon. they refuse to cancel them. They didn’t even offer the first oil change for free like other dealers do. But it seems they promised a coupon. More

I explained what my car issue was also explained that I already did a diagnostic test at another Kia dealership and I know exactly what I need. I had to pay for a new diagnostic which gave the wrong Issue already did a diagnostic test at another Kia dealership and I know exactly what I need. I had to pay for a new diagnostic which gave the wrong Issue I spent over $2500.00 to receive car exactly as I bought it in. Car Issue was not corrected. They promised to order a sensor but the closed the ticket stating they completed the job. Very upset.I was even considering buying a new car with Kia since this is 2nd Kia car I purchased but not anymore.😡 More

Kevin Mullins was a great service advisor. He took the time to explain the difference between multiple service packages and upon pick up he verified the things I had questions about. He took the time to explain the difference between multiple service packages and upon pick up he verified the things I had questions about. More

I picked up the car recently, but it turns out it was already close to needing service, so it wasn’t properly prepared. Spark plugs are supposed to be changed every 45K miles, but they weren’t replaced, already close to needing service, so it wasn’t properly prepared. Spark plugs are supposed to be changed every 45K miles, but they weren’t replaced, and now I have to change them myself. I was told the car was fully serviced when I bought it, and now I have to pay for this out of pocket since the dealer isn’t offering a discount on the first service. Great… But I ended up paying for additional services that I absolutely don’t need, like PPP+, and no one was going to cancel them even though it would have been easy to do… It’s disappointing… More

Excellent service as usually. Thanks to Kevin for taking great care of me during my car service appointment. Everything was done great and my car was ready within the timeframe he Thanks to Kevin for taking great care of me during my car service appointment. Everything was done great and my car was ready within the timeframe he promised. More

Too many unnecessary services are being pushed on me, and they refuse to cancel them they refuse to cancel them More

Kevin and mechanic very detailed and quick. Kevin was very professional and willing to help. Car was done faster then I expected. Kevin was excellent in keeping me updated about repairs and par Kevin was very professional and willing to help. Car was done faster then I expected. Kevin was excellent in keeping me updated about repairs and parts. Kevin and Richardo were very knowledgeable and explained everything to me on the Very first visit. Kevin, Mechanic, and Richardo need bonus raises. I would return for maintenance. They were very nice and professional, GOD BLESS THEM 😀😀 More

Kevin Mullins was very helpful and accommodating through out the process. He was quick and concise and offered everything I needed and more, phenomenal communication skills. The shop worked fast and took gr out the process. He was quick and concise and offered everything I needed and more, phenomenal communication skills. The shop worked fast and took great care of my vehicle with minimal time. More

Communication with a person is very difficult. Parts are more than a year waiting for them Parts are more than a year waiting for them More

I’ve taken my cat here many times before and am always satisfied with the job they do satisfied with the job they do More