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Holm Automotive Center Inc

Abilene, KS

Overview
Employees
Reviews
Vehicles
4.8
6,371 Reviews
Holm Automotive Center has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Automotive Center in Abilene, Kansas. Our premium Chevrolet dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Automotive Center, You'll Be Glad You Did!
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2005 North Buckeye Avenue

Abilene, KS

67410

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Showing 6,371 reviews

August 02, 2023

I had car in for an oil change and service person rotated tires which we had purchased from Holm and have for many years, got a call from service dept that they had to put some new lug nuts on which I would More

by MJ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Holm Automotive Center Inc responded

Thank you for the insight on your recent transaction. Gary Hasselman reads every review and he will certainly use this as a coaching opportunity for the team. We always want to be as transparent as possible on our work and we apologize for not meeting your expectations or a better protocol for advising you. We appreciate the high scoring review and will work hard to correct the situation. Sincerely, the Holm Automotive Team of Abilene.

August 01, 2023

They are a super duper great group of people to work with. Jamie has done a good job of training sara. Thank you More

by cindyfritz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your fantastic feedback with us! We're thrilled to hear that you had a positive service visit at Holm Automotive and that our team left such a great impression on you. It's wonderful to know that Jamie's training efforts have been effective, and Sara provided you with excellent service. We take pride in having a dedicated and well-trained team that goes above and beyond to assist our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive, and we sincerely appreciate your kind words. We look forward to serving you again with the same level of excellence! - Sincerely, the Holm Automotive Team of Abilene.

August 01, 2023

Miranda is excellent at customer service, and that is appreciated. Everyone else there can learn from her example. We were once told, on the sales lot, before being introduced, that we could NOT afford a More

by phanley422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
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Aug 28, 2023 -

Holm Automotive Center Inc responded

Thank you for the great review of our service department! For the best oil change service, tire prices, maintenance, and repairs you can count on our Certified GM Service Teams! Sincerely, the Holm Automotive Team of Abilene.

August 01, 2023

They were able to get my truck in on short notice and communicated well about the process. More

by wburton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Report | Print
Aug 03, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your positive feedback with us! We're glad to hear that your service visit at Holm Automotive went smoothly, even on short notice. Our team understands the importance of timely and efficient service, and we're pleased that we could accommodate your needs. Effective communication is a key aspect of providing excellent service, and we're delighted to know that you were well-informed about the process throughout your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive, and we truly appreciate your kind words. We look forward to serving you again for any future automotive needs you may have! - Sincerely, the Holm Automotive Team of Abilene.

August 01, 2023

Holm Automotive is fine. They are trying to be helpful. I was there to get a complimentary oil change and tire rotation. They also took care of a recall item. Still not su More

by jkhenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Holm Automotive Center Inc responded

Thank you for the great review and letting us know about your texting concern. We will have the team look into notifications and make sure everything is working properly. Sincerely, the Holm Automotive Team of Abilene.

July 31, 2023

Jaime is wonderful to work with. He is always willing to help in any way he can when my vehicle is in the shop. Appreciate his communication and wonderful customer service. More

by B&NGraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive feedback about your service visit at Holm Automotive! We're delighted to hear that Jaime has consistently provided you with wonderful customer service and has been a pleasure to work with. It's great to know that Jaime's willingness to assist and his clear communication have contributed to your positive experience. Your satisfaction is our priority, and we're grateful for the opportunity to serve you. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide you with the same level of excellent service that you've come to expect from Holm Automotive. Thank you for choosing us, and we appreciate your continued trust and support! - Sincerely, the Holm Automotive Team of Abilene.

July 31, 2023

Had a issue with my truck and he worked with me to get it resolved. More

by Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin rapp
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Aug 10, 2023 -

Holm Automotive Center Inc responded

Cameron, thank you for sharing your feedback regarding your recent service visit at Holm Automotive! We're glad to hear that our team was able to address the issue with your truck and work closely with you to ensure a resolution. Customer satisfaction is our priority, and we're pleased that we could assist you effectively. If you ever encounter any further concerns or have questions in the future, please don't hesitate to reach out. We're here to provide ongoing support and ensure your vehicle is in great shape. Thank you for choosing Holm Automotive, and we appreciate the opportunity to serve you! - Sincerely, the Holm Automotive Team of Abilene.

July 31, 2023

They got my vehicle in quickly, made the repairs and returned it quickly. Great service. More

by Raider88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your positive feedback about your recent service visit at Holm Automotive! We're pleased to hear that our team was able to swiftly accommodate your vehicle, complete the necessary repairs, and return it to you promptly. Providing efficient and timely service is a top priority for us, and we're glad to have met your expectations. If you have any further needs or questions in the future, please don't hesitate to reach out. We're here to provide you with the same great service that you've experienced. Your satisfaction is important to us, and we're grateful for the opportunity to serve you. Thank you for choosing Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.

July 30, 2023

Chuck Loader took our small collision to our 2023 Buick Enclave seriously and professionally. He took time to fully explain what would be needed to bring our vehicle back to "like new" condition! More

by K Unruh
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your positive experience following your service visit at Holm Automotive! We're thrilled to hear that Chuck Loader provided you with a serious and professional approach when addressing the collision on your 2023 Buick Enclave. It's wonderful that Chuck took the time to thoroughly explain the necessary steps to restore your vehicle to a "like new" condition. Clear communication and professionalism are key elements of our service, and we're glad that Chuck exceeded your expectations. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. We're here to provide ongoing support and ensure your vehicle's optimal condition. Thank you for choosing Holm Automotive, and we're pleased to have been of service to you! - Sincerely, the Holm Automotive Team of Abilene.

July 29, 2023

Just had an alignment done there and my steering wheel isn’t straight, and the bolts on my upper control arms weren’t touched. More

by Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Sare
Report | Print
Aug 28, 2023 -

Holm Automotive Center Inc responded

Thank you for alerting us to the situation regarding your alignment. We apologize for the inconvenience and trust Josh has taken care to rectify this situation. If you have any follow up concerns please give us a call and ask for Gary Hasselman, the manager of the service team. We appreciate your time and candid review. Sincerely, the Holm Automotive Team of Abilene.

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