Holm Automotive Center Inc

Holm Automotive Center Inc responded

Thank you so much for your kind words! We're absolutely delighted to hear that you and your wife have received exceptional service from Holm Automotive and that it feels more like family service. We strive to create a welcoming and warm atmosphere for all our customers. Treating you like family is an important aspect of our approach to customer service, and we're thrilled that it has resonated with you and your wife. We value the relationships we build with our customers and are grateful for the trust you have placed in us. Providing great service is at the core of what we do, and we're honored to have had the opportunity to serve you. If there's anything else we can do to further enhance your experience or assist you and your wife in any way, please don't hesitate to let us know. We consider you part of our extended family, and we're always here to provide you with the same outstanding service you've come to expect from us. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive experience with our service department and order writers! We're thrilled to hear that you consistently receive great customer service from our team at Holm Automotive. Keeping our customers informed about their vehicles is a top priority for us, and we're glad to know that our order writers have been successful in doing so. It's important to us that you have a clear understanding of any additional needs your vehicle may have, ensuring transparency and helping you make informed decisions about your vehicle's maintenance. We truly appreciate your kind words and your trust in our service department. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! - Sincerely, the Holm Automotive Team of Abilene.

fdkreiman responded

Great service!

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with Holm Automotive! We're thrilled to hear that our team has been helpful, treated you like a good friend, and demonstrated honesty in their interactions with you. Honesty is a core value of our dealership, and we appreciate that you recognized and appreciated it in our team. We strive to be transparent and trustworthy in all our interactions, ensuring that you have the information you need to make informed decisions about your vehicle. Thank you for your kind words, and we truly appreciate your feedback. If there's anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out. We're here to help and continue providing you with the excellent service you deserve. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dan, thank you for sharing your positive experience with Holm Automotive! We're glad to hear that we were able to assist you promptly and efficiently when you were in a bind. We understand that unexpected situations can arise, and we strive to accommodate our customers' needs as quickly as possible. Getting you back on the road and ensuring your vehicle is in proper working order is our priority, and we're thrilled that we were able to do so swiftly in your case. Thank you for trusting us with your automotive needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help and provide you with the same prompt and reliable service whenever you need it. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave such a positive review! We greatly appreciate your kind words about Mandi and Willie. At Holm Automotive, we pride ourselves on delivering exceptional customer service, and we're thrilled to hear that both Mandi and Willie provided you with a fantastic experience. Their knowledge and ability to answer your questions are a testament to their dedication and commitment to customer satisfaction. We're delighted that your car buying experience with us was the easiest and fastest you've ever had. We understand that purchasing a vehicle can be a significant decision, and we strive to make the process as seamless and efficient as possible. Thank you for choosing us as your trusted dealership. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for your kind words. We look forward to serving you again in the future! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive feedback! We're pleased to hear that our team at Holm Automotive has been helpful when you've encountered a problem. Resolving any issues or concerns you may have is important to us, and we always strive to provide the best possible solution within reason. Customer satisfaction is our top priority, and we're glad that our efforts to satisfy you have been recognized. If you ever have any further concerns or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing Holm Automotive. We look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback about our service department! We're thrilled to hear that you had an impressive experience with Holm Automotive. Providing courteous and attentive service is of utmost importance to us, and we're glad that our team delivered in that aspect. Maintaining a clean and comfortable environment for our customers is something we prioritize, so we're delighted that you found our service area to be spotless and welcoming. We want you to feel at ease and confident in the care we provide for your vehicle. If there's anything else we can assist you with or if you have any further comments or questions, please feel free to let us know. We're here to ensure your satisfaction and look forward to serving you again in the future. Thank you again for choosing Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to share your review with us! We greatly appreciate your feedback and are thrilled to hear that you felt a personal interest in your experience as our customer. Building a strong relationship with our customers is important to us, and we strive to provide personalized service that meets your specific needs. We understand the importance of keeping you informed about your vehicle to help you plan ahead. Whether it's providing maintenance recommendations or sharing important information about your vehicle, our goal is to ensure that you have the knowledge and tools necessary to make informed decisions. If there's anything else we can do to assist you or if you have any further questions or concerns, please don't hesitate to reach out. We're here to support you and provide excellent service. Thank you for choosing Holm Automotive, and we look forward to serving you in the future! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Pam, thank you so much for your kind review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience working with us. Our team strives to provide excellent customer service, and we're delighted that you found us to be understanding and patient with your questions. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're here to help and will be more than happy to assist you. Thank you again for choosing to work with Holm Automotive, and we look forward to serving you in the future! - Sincerely, the Holm Automotive Team of Abilene.