Holm Automotive Center Inc

Holm Automotive Center Inc responded

Thank you for taking the time to leave us a review! We're glad to hear that we provided you with timely service and took care of your car. Our team strives to ensure that your vehicle receives the attention it needs in a prompt and efficient manner. We're also delighted to know that you were greeted upon arrival and asked about your needs. Providing personalized service is important to us, and we want to ensure that we address all of your concerns and requirements. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to write such a fantastic review of our team members, Chris, Ross, Kim, and Deb! We are delighted to hear that they consistently go above and beyond to make your car buying experience stress-free and efficient. Chris's dedication to organization and accessibility is commendable. We understand the importance of valuing our customers' time, and we're thrilled that Chris excels in this aspect. We're also glad to hear that Ross worked diligently on your behalf to secure a fair deal on your trade-in. Our team members like Ross are committed to ensuring our customers receive the best possible value and are satisfied with their overall experience. It's heartwarming to know that Kim and Deb's warm and welcoming greetings made you feel like family. Thank you for choosing Holm Automotive as your go-to dealership. We're incredibly grateful for your support and trust. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to make your car buying journey as enjoyable as possible. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Mary, thank you for sharing your positive experience with Josh! We're thrilled to hear that he provided you with professional and friendly service while keeping you updated on the progress of your car. At Holm Automotive, we strive to deliver exceptional customer service, and Josh is a prime example of our commitment. We understand that staying informed about the status of your vehicle is important, and we're glad that Josh went above and beyond to keep you in the loop. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Shelly, thank you for your positive review! We are glad that Jamie and the team could get your Suburban in for service on short notice! We hope it continues to run smoothly, have a great day! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dan, thank you for sharing your positive feedback! We're thrilled to hear that we were able to provide you with a quick and efficient service for your vehicle. At Holm Automotive, we understand the importance of minimizing downtime and ensuring that your vehicle is taken care of promptly. We're committed to delivering efficient and reliable service to all our customers, and we're glad that we met your expectations. We appreciate your trust in our team and our ability to get your vehicle in and out efficiently. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We're here to help and provide exceptional service whenever you need us. Thank you for choosing Holm Automotive for all your automotive needs! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that we were able to assist you with making a service appointment and that our team was helpful throughout the process. Providing prompt and professional service is a top priority for us, and we're glad that we were able to meet your expectations. Our dedicated service team is committed to ensuring that your vehicle receives the attention it needs in a timely and efficient manner. If you have any further questions or if there's anything else we can assist you with in the future, please feel free to reach out. We're here to provide exceptional service and support whenever you need us. Thank you for choosing Holm Automotive, and we look forward to serving you again! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with our body shop at Holm Automotive! We're thrilled to hear that Chuck and his staff provided you with professional and customer-focused service during your visit. Ensuring customer satisfaction and delivering high-quality work is our top priority, and we're glad that we were able to meet your expectations. We appreciate your kind words about our team's eagerness to please and their efforts to accommodate your schedule. We're also pleased to hear that you were kept up to date on the status of your truck throughout the process. Communication and transparency are vital to us, and we strive to keep our customers well-informed every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to provide exceptional service and support whenever you need us. Thank you for choosing Holm Automotive, and we're delighted that you're pleased with the service and quality of work on your truck! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Melissa, thank you for sharing your positive experience with Holm Automotive! We're thrilled to hear that we have been a great help to you over the years, and we greatly appreciate your continued trust in our services. We're sorry to hear about the unexpected incident with the turkey crashing into your windshield. We understand that timing was crucial for you due to the moving process, and we're glad that our team members took your situation into account and acted promptly to get the work done before your departure. At Holm Automotive, we prioritize our customers' needs and strive to provide efficient and responsive service. We're delighted that we were able to accommodate your urgent request and complete the necessary work in a timely manner. If there's anything else we can assist you with in the future or if you have any further questions, please don't hesitate to reach out. We're here to help, and we value your continued patronage. Thank you for choosing Holm Automotive, and we wish you all the best in your new home! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with the Holm Automotive service department! It's always great to hear that the personnel were friendly, attentive, and made your service appointments a pleasant experience. Flexibility is also an important aspect of customer service, and it's good to hear that the team was able to accommodate your needs. Providing a positive customer experience is crucial in building long-term relationships with customers, and it sounds like the dealership did an excellent job in this regard. Thanks again for your review! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're committed to creating a comfortable and informative experience for all our customers. Thank you for letting us know everyone was friendly and helpful! We appreciate your visit! Sincerely, the Holm Automotive Team of Abilene.