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Holm Automotive Center Inc

Abilene, KS

Overview
Employees
Reviews
Vehicles
4.8
6,778 Reviews
Holm Automotive Center has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Automotive Center in Abilene, Kansas. Our premium Chevrolet dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Automotive Center, You'll Be Glad You Did!
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2005 North Buckeye Avenue

Abilene, KS

67410

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Showing 6,778 reviews

December 09, 2025

Just wanted to sell tires instead of fixing my two low tires so I went somewhere else to have them repaired. More

by Dan and Linda
Recommend Dealer
No
Employees Worked With
Lance Gentry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gentry
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Dec 10, 2025 -

Holm Automotive Center Inc responded

We sincerely apologize, Dan and Linda, for the frustrating experience that led to your 2-star rating. We understand you felt we were trying to sell new tires instead of simply fixing your two low tires, which resulted in you taking your business elsewhere. We are truly sorry for that miscommunication. We value your feedback greatly, and we want to ensure we fully understand what happened to cause this situation. Our team has been unable to locate your service record using the name provided, and we need a few more details to investigate your specific visit and resolve your concerns. Please reach out to our Fixed Operations Director, Gary Hasselman, directly at 785-200-9383. He would appreciate the opportunity to discuss your experience personally, address why a tire repair was not immediately recommended, and correct any impression that we were prioritizing a sale over honest service. Sincerely, the Holm Automotive Team of Abilene.

Dec 13, 2025 -

Holm Automotive Center Inc responded

We sincerely apologize, Dan and Linda, for the frustrating experience that led to your 2-star rating. We understand you felt we were trying to sell new tires instead of simply fixing your two low tires, which resulted in you taking your business elsewhere. We are truly sorry for that miscommunication. We value your feedback greatly, and we want to ensure we fully understand what happened to cause this situation. Our team has been unable to locate your service record using the name provided, and we need a few more details to investigate your specific visit and resolve your concerns. Please reach out to our Fixed Operations Director, Gary Hasselman, directly at 785-200-9383. He would appreciate the opportunity to discuss your experience personally, address why a tire repair was not immediately recommended, and correct any impression that we were prioritizing a sale over honest service. Sincerely, the Holm Automotive Team of Abilene.

December 07, 2025

Friendly and fast I arrived for my appointment a little early, I was greeted and they took my vehicle and started immediately More

by Beckysutterfield
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gentry
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Dec 08, 2025 -

Holm Automotive Center Inc responded

Thank you, Beckysutterfield, for the excellent 5-star review! We are thrilled to hear that your experience was friendly and fast. We are especially pleased that even though you arrived early, you were greeted and your vehicle was taken and started immediately—that efficiency is what we strive for in our Customer Care. We appreciate you recognizing Lance Gentry and choosing Holm Automotive Center for your service needs! Sincerely, the Holm Automotive Team of Abilene.

December 06, 2025

Took my car in for service for the second time since I purchased it, same great service the second as the first. More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Schiltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Holm Automotive Center Inc responded

Thank you, Patti, for the excellent 5-star review! We are thrilled to hear that the service you received for the second time since purchasing your car was the same great service as the first. Consistency in quality is vital to our commitment to excel and exceptional Customer Care. Your perfect scores across all categories, and your recognition of Jamie Avers and Steve Schiltz, are greatly appreciated! Sincerely, the Holm Automotive Team of Abilene.

December 05, 2025

The customer service was excellent, the service i had done was completed in a timely manner. Gary kept me informed and was very courteous. I will definitely be back when my vehicle needs service again. More

by mcc_dee
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gentry
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Dec 08, 2025 -

Holm Automotive Center Inc responded

Thank you, mcc_dee, for the excellent 5-star review! We are delighted to hear that the customer service was excellent and that the service was completed in a timely manner. We especially appreciate your recognition of Gary (Hasselman) for keeping you informed and being very courteous. Clear communication and efficiency are vital to our commitment to Customer Care. We look forward to seeing you back and appreciate you choosing us for your service needs! Sincerely, the Holm Automotive Team of Abilene.

December 05, 2025

Great customer service and workmanship. Steve, the CSR, and Technician 60 represented themselves and Holm Auto professionally. More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Schiltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

Holm Automotive Center Inc responded

Thank you, Ian, for the excellent 5-star review! We are thrilled to hear that you experienced Great customer service and workmanship. We appreciate you specifically recognizing Steve (Schiltz), the CSR, and Technician 60 for representing themselves and Holm Auto professionally. Your perfect scores across all service categories confirm our commitment to quality, transparent, and professional Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

December 04, 2025

I always have great automotive service with Holm Automotive. They never hesitate to find time in their schedule to get me in! Thank you! More

by mexilicious
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Loader
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Dec 04, 2025 -

mexilicious responded

This is a great, trustworthy automotive establishment! I drive out of town to bring my vehicle here! Thanks for having great service & mechanics!

December 04, 2025

Great to deal with. Was very informative on the steps and what was needed and completed tasks very quickly. More

by Ryan W
Recommend Dealer
Yes
Employees Worked With
Steven
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Dec 08, 2025 -

Holm Automotive Center Inc responded

Thank you, Ryan W, for the excellent 5-star review! We are thrilled to hear that we were Great to deal with. We especially appreciate your feedback that our team was very informative on the steps and what was needed and completed tasks very quickly. Clear communication and efficiency are key components of our commitment to exceptional Customer Care. We appreciate you recognizing Steven and choosing Holm Automotive Center for your service needs! Sincerely, the Holm Automotive Team of Abilene.

December 01, 2025

I always come here to get my van's oil change. They also check all the other important fluids for me as well. They are very tactful & swift with their work. I appreciate their establishment! More

by mexilicious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

Holm Automotive Center Inc responded

Thank you, mexilicious, for the excellent 5-star review! We are delighted to hear that you always come here for your van's oil changes. We appreciate your kind feedback that we are very tactful & swift with our work and that we thoroughly check all the other important fluids for you. Providing efficient and comprehensive maintenance is central to our commitment to Customer Care. We appreciate your business and your trust in our establishment! Sincerely, the Holm Automotive Team of Abilene.

December 01, 2025

All are very friendly and welcoming, and take the time to understand their customers' needs and answer their questions More

by mphillips05
Recommend Dealer
Yes
Employees Worked With
Steve Schiltz
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Dec 08, 2025 -

Holm Automotive Center Inc responded

Thank you, mphillips05, for the 4-star review! We are delighted to hear that everyone is very friendly and welcoming, and that our team takes the time to understand their customers' needs and answer their questions. This commitment to effective Communication and Concern for Others is a top priority. We appreciate you recognizing Steve Schiltz and choosing Holm Automotive Center for your service needs! Sincerely, the Holm Automotive Team of Abilene.

December 01, 2025

Service visit was well done. Also had a body shop appointment and everything was timely and handled well. More

by Arnold Schmidtberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

Holm Automotive Center Inc responded

Thank you, Arnold Schmidtberger, for the excellent 5-star review! We are delighted to hear that both your Service visit was well done and your body shop appointment was timely and handled well. We strive to ensure smooth and high-quality service across all our departments. Your feedback confirms our commitment to providing seamless and efficient Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

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