Holm Automotive Center Inc

Holm Automotive Center Inc responded

Sincerely, the Holm Automotive Team of Abilene We're absolutely thrilled to hear about your positive experience with Miranda Sare at Holm Automotive in Abilene! It's fantastic to know that you found her to be both "professional" and "friendly", making your visit comfortable and efficient. At Holm Automotive, our core value of "Concern for Others" takes center stage. We believe in going beyond simply fixing cars; we prioritize our customers' safety and well-being. It's wonderful to hear that Miranda embodied this value by showing concern for your safety and checking your car so thoroughly. Her dedication to "Customer Care" shines through in her actions, ensuring that every customer leaves feeling secure and confident in their vehicle. Miranda's "professionalism" and "friendliness" are also key components of our "Holm Automotive experience." We strive to create a welcoming atmosphere where our customers feel respected and valued. We're proud that Miranda contributed to this environment, making your visit both informative and enjoyable. Thank you so much for choosing Holm Automotive and for highlighting Miranda's outstanding service. We'll be sure to share your kind words with her directly, letting her know the impact she has on our customers. Please don't hesitate to visit us again, and know that you can always ask for Miranda by name if you'd like to experience her professional and friendly service firsthand. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Way to drive home the point and get the word count over the threshold! Always a pleasure - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for taking time to drive the extra mile to do business with us. We appreciate your business and your 5 star review. Unfortunately, your comment doesn't provide enough context for me to understand what transpired during your visit. If you have any concerns at all, please reach out to Miranda in the service department, she is fantastic at helping customers! Sincerely, the Holm Automotive Team of Abilene.

snsanderson responded

Miranda was very enthusiastic and had a great attitude. She served us by going out side to get our vehicle from the lot and driving into the service bay. As I said we arrived early but she had no problem being flexible with the schedule. Dealing with change and remaining pleasant and kind served her well. We will return to Holm Automotive center for our next oil change because of Miranda Sare. Thank you Miranda.

Holm Automotive Center Inc responded

Your praise for Chuck being "great and knowledgeable" warms our hearts! We're thrilled to have such dedicated and talented individuals on our team, and Chuck perfectly embodies our value of providing exceptional customer service. His knowledge and professionalism are truly valuable assets. Sincerely, the Holm Automotive Team of Salina

Holm Automotive Center Inc responded

We're absolutely beaming with pride after reading your stellar review of Miranda and the service you received at Holm Automotive in Abilene! Hearing that your experience was both "amazing" and "quick and efficient" truly fills us with joy. Miranda is a fantastic member of our team, and we couldn't be happier to hear how her "amazing" customer service made your visit so positive. Her dedication to "Customer Care" and "Professional Growth" shines through in her interactions with our customers, ensuring they feel valued and supported throughout the service process. At Holm Automotive, we strive to "Excel" in every aspect, and achieving "Efficiency" while delivering personalized attention is a vital part of that commitment. We're thrilled that Miranda and our team lived up to your expectations! Thank you so much for choosing Holm Automotive and highlighting Miranda's exceptional service. We'll be sure to share your kind words with her directly, and we look forward to welcoming you back for all your future automotive needs. Don't hesitate to ask for Miranda by name if you'd like to experience her "amazing" customer service firsthand! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Fantastic! It sounds like your recent experience at Holm Automotive Center was truly exemplary, ticking all the boxes for timely professional service, friendly service members, and a clean and pleasant environment. This aligns perfectly with our mission of creating Trust, Fairness, Value, and Quality (TFVQ) in every customer interaction. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Hearing "top notch" across all departments reinforces our commitment to exceeding expectations. We strive to be a one-stop shop for all your automotive needs, and it's wonderful to know we succeed in meeting those needs consistently Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We strive to make every customer feel valued, and it sounds like Chuck achieved just that. We're grateful for your feedback and for Chuck's dedication to service. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Chuck will really appreciate this review. He recently moved from his Service Consultant position to manage the Collison Center so getting good feedback will motivate him to learn and grow in his new position. We appreciate your business and thank you for the great review! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Melissa, thank you so much for taking the time to share your positive experience with Holm Automotive! We're thrilled to hear that you consistently have great encounters across our Service Department, Body Shop, and Sales Department. It's our commitment to provide top-notch service in every aspect of our business. If there's anything specific you appreciate or if you have any suggestions for further improvement, please let us know. We value your feedback and look forward to continuing to exceed your expectations in the future. - Sincerely, the Holm Automotive Team of Abilene.