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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,959 Reviews
Call Service Center (785) 263-4000

3,959 Reviews of Holm Automotive Center Inc - Service Center

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June 18, 2025

Excellent service. Friendly staff. No wait time. Completed service quickly. I highly recommend Holm Automotive. More

by DEBTILL53
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Loader
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Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for the excellent review! We're so pleased to hear you experienced friendly staff, no wait time, and quick service. Providing efficient and exemplary service with genuine Customer Care is what we strive for every day. We truly appreciate your high recommendation of Holm Automotive. Sincerely, The Holm Automotive Team of Abilene

June 17, 2025

Great service! Addressed issues with the car and confirmed it was in tip top shape and ready for the road. More

by Ryan W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for your feedback! We're thrilled to hear you received great service and that we addressed your car's issues, ensuring it was in tip-top shape and ready for the road. Making sure your vehicle is reliable and safe is central to our mission of helping our clients meet the demands of their lives through their vehicles, and a testament to our industrious workmanship. We appreciate you acknowledging Lance Gentry! Sincerely, the Holm Automotive Team of Abilene.

June 17, 2025

I appreciate the professionalism that I was met with when arriving to drop off my vehicle for the scheduled appointment. I also appreciate the timely notification when the service was complete. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for the five-star review, Mike! We're so pleased to hear you appreciated the professionalism you were met with when dropping off your vehicle. Timely notification upon service completion is also something we prioritize as part of our commitment to Customer Care and clear communication. We're glad Chuck Loader provided you with an excellent experience. Sincerely, The Holm Automotive Team of Salina

June 17, 2025

Helped us when asked , informative on what was going on and what department to go to More

by judyannfreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for sharing your feedback! We're glad to hear our team was helpful and informative, guiding you to the right department and keeping you updated on what was going on. Providing clear information and support is all part of our commitment to Customer Care and building Trust with every client. Sincerely, The Holm Automotive Team of Salina

June 16, 2025

The best service one can expect. Outstanding performance by Mr. Loader. Would have him work on any of my vehicles. A complete professional in all aspects of taking care of the custom More

by theotherterrydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Holm Automotive Center Inc responded

We're absolutely thrilled to hear you received the best service one can expect! Your praise for Mr. Loader's outstanding performance truly highlights his dedication to being a complete professional in every aspect of customer care. We're proud to have him on our team, and we agree, he's someone you can trust with any vehicle. Sincerely, The Holm Automotive Team of Abilene

June 16, 2025

Service was handled promptly and all issues were resolved including some I just asked about when I arrived for the appointment. They kept me informed about how the work was going. More

by Carol K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lora Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Holm Automotive Center Inc responded

We're so pleased to hear your service was handled promptly and that all issues were resolved, including those you mentioned upon arrival! Keeping you informed about the work's progress is a key part of our commitment to transparent Customer Care. We appreciate you acknowledging Chuck Loader and Lora Simmons for their excellent work. Sincerely, the Holm Automotive Team of Abilene.

June 15, 2025

Had to wait too long for my vehicle to get done and then still didn't get everything done and had to come back the next day to get my vehicle in order not to bring my vehicle back the next day . Also once t More

by Hexie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Taplin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lora Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Williams
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Jun 23, 2025 -

Holm Automotive Center Inc responded

Our sincerest apologies in the length of time the hail estimate took and for the delays caused by the damaged key fob. We appreciate you taking time to speak with the team following your most recent visit and we sincerely hope all matters have been rectified to your satisfaction. Thank you for your continued support and allowing us to service both your vehicle sales and service needs. Sincerely, the Holm Automotive Team of Abilene.

June 15, 2025

I called and Chuck scheduled me a appointment for my truck (oil change and coolant flush and replace.) Then on the day of my appointment Jamie called to tell me that if I came in early I might be able t More

by RonKJensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Holm Automotive Center Inc responded

We are so glad to hear about your excellent experience with Chuck, Jamie, Lance, and our entire service department! It's fantastic that Jamie's proactive communication helped you get in early, and that you were back on your way home quickly. Providing that level of efficient and friendly "Class A" service is precisely what we strive for in our Customer Care. Thank you for recognizing their efforts and for your kind words. Sincerely, the Holm Automotive Team of Abilene

June 14, 2025

The hospitality & professionality of this team are wonderful! I truly love how smooth the process is to have something as simple as an oil change & tire rotation completed. Thank you all for all you d More

by beck15.be
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lora Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're so pleased to hear that you experienced the professionalism and hospitality of our team during your oil change and tire rotation. Making even routine services a smooth and easy process for our customers is a key part of our commitment to Customer Care. We truly appreciate your kind words! Sincerely, the Holm Automotive Team of Abilene

June 14, 2025

Zoey kept me well informed about the status of my vehicle and they did a great job on my hail damage repair. Kim was great at making sure I had a rental car while my car was being repaired. More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for your wonderful feedback! We're so pleased to hear that Zoey kept you well informed about your vehicle's status and that our team did a great job on your hail damage repair. It's also fantastic that Kim was great at making sure you had a rental car while your vehicle was being repaired. Providing clear communication and ensuring you have convenient alternatives is a core part of our Customer Care and commitment to helping our clients meet the demands of their lives. We appreciate you recognizing Kim Bacon, Haley Swanson, and Zoe Needham! Sincerely, The Holm Automotive Team of Abilene

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