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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,956 Reviews
Call Service Center (785) 263-4000

3,956 Reviews of Holm Automotive Center Inc - Service Center

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October 31, 2024

They need to make sure the used car they are selling are in good condition with no recalls on them that haven't been taken care of not happy at all with the car sold to me More

by Cjpiersee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
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Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for bringing this to our attention. We apologize for any inconvenience or dissatisfaction you've experienced with your recent purchase. Please know that we take such matters very seriously. We strive to ensure that all our vehicles are in good condition and have addressed any recalls. We would like to address your concerns directly. Please reach out to our service department to discuss the specific issues you're experiencing with your vehicle. We'll work diligently to resolve the problem and restore your trust in Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

October 31, 2024

Holm Auto hit it out of the park again. Chuck helped with my car issue and is always pleasant to work with. More

by kgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words about Chuck! We're thrilled to hear that he was able to assist you efficiently and pleasantly. Our team is committed to providing excellent customer service and timely repairs. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

October 30, 2024

Top notch as always. I always trust these guys with my vehicles. I live in Salina, but would drive to Abilene every time for this service quality. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kit Veal
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Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you, Todd, for your continued loyalty and kind words! We're thrilled to hear that you're willing to drive from Salina to Abilene for our service. Our team is dedicated to providing top-notch service and earning your trust. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

October 29, 2024

They always bring me a loaner car if I can’t make it to them and then bring back my car the next day. No other dealership will go out of their way and do that. Make sure you talk to Jamie in the shop! More

by Lorafost1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Holm Automotive Center Inc responded

That's fantastic service! We're glad to hear that we were able to accommodate your needs by providing a loaner car. Our team strives to go the extra mile for our customers. Thank you for your kind words about Jamie. We're fortunate to have such dedicated employees. Thank you for choosing Holm Automotive Center. We look forward to serving you again! Sincerely, The Holm Automotive Team of Abilene

October 29, 2024

Replaced my windshield and when I got it back it was full of small shards of glass, no one took the blame and they did nothing to help clean it out. Bad customer service care! More

by Ak
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Owen Krueger
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Nov 09, 2024 -

Holm Automotive Center Inc responded

We apologize for the inconvenience and dissatisfaction with the windshield replacement. We understand how frustrating it must be to find your vehicle in that condition. We take customer satisfaction seriously and will use your feedback to improve our processes. Please reach out to team if there is further concerns or an opportunity to remedy our error. Sincerely, The Holm Automotive Team of Abilene

October 29, 2024

The guys were professional and efficient. It didn't take long to get the new tires, and they let me know when the work was done. More

by SARAH J. GEIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
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Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you, Sarah, for your kind words! We're glad to hear that our team was professional and efficient in getting your new tires installed. Our goal is to provide excellent customer service and timely repairs. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

October 28, 2024

I’ve always been pleased with my experience when going to Holm Automotive. Thank you! More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Holm Automotive Center Inc responded

We're thrilled to hear that you've consistently had positive experiences at Holm Automotive Center. It's our pleasure to serve you and your vehicle. Chuck Loader and the team's dedication to providing excellent customer service is a testament to our commitment to your satisfaction. We look forward to continuing to serve you and your vehicle in the future. Sincerely, The Holm Automotive Team of Abilene

October 27, 2024

Truck still has issues after 4 services. Still have the vehicle in their possession with no resolve. Barely can get an answer from people there and when I do there is no update. Issues have More

by cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Avers
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Wobbeking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Salas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for your patience while we worked to resolve the issue with your truck. We understand the frustration of ongoing problems, and we want to assure you that we're committed to your satisfaction.. Our team apologizes for any inconvenience this may have caused and appreciate your understanding. Sincerely, The Holm Automotive Team of Abilene

October 27, 2024

They do an excellent job every time we get our truck an oil and lub job. More

by calforniagirl1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
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Nov 01, 2024 -

Holm Automotive Center Inc responded

We're thrilled to hear that you're consistently pleased with the oil and lube service for your truck. Our team is dedicated to providing quality workmanship on every visit. Thank you for mentioning Jamie Avers, Gary Hasselman, Chuck Loader, and Josh Sare. Their commitment to excellent service is a testament to our team's dedication to our customers. We look forward to continuing to serve you and your vehicle in the future. Sincerely, The Holm Automotive Team of Abilene

October 26, 2024

Everyone in the service department is always very helpful and very good. We appreciate their work. More

by Renden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Holm Automotive Center Inc responded

We're so glad to hear that you've always had positive experiences with our service department. Our team is committed to providing exemplary service to all of our customers. Thank you for mentioning Jamie Avers and Chuck Loader. Their dedication to providing excellent customer service is a testament to our team's commitment to your satisfaction. We look forward to continuing to serve you and your vehicle in the future. Sincerely, The Holm Automotive Team of Abilene

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