Holm Buick GMC - Service Center

Holm Buick GMC responded

We're thrilled to hear that you consistently find our service quick and efficient, and our team very friendly and courteous! Providing clear explanations for your bill and addressing any concerns you might have is a key part of our customer care and building trust. We appreciate your positive feedback about Lucas, Derek, Ethan, and Josh! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

That's an incredible story, and we're so glad we could be there for you when you needed it most! Hearing that our service department and customer service were awesome, especially during such a critical moment on your trip, truly warms our hearts. Wes Albers and Josh Sare exemplify our commitment to customer care and determination to help our clients meet the demands of their lives through their vehicles. Getting you back on the road in about three hours, allowing you to still reach your son's house the same day, is a testament to their skill and efficiency. And it's wonderful to know that Janet and Liz in the office also contributed to your fantastic experience. We are so grateful for your high recommendation of Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Always a pleasure Dwight! It's exciting to know you continue to have a great experience and that we treat you very well. It means a lot to us that you'd recommend us to others, as that truly reflects our focus on customer care and building relationships based on Trust. Also, thank you for highlighting so many of our team members in your review response. See you next time! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

That's wonderful to hear! We're so pleased that your service was great, that you were taken in quickly, and that it didn't take long at all. Our team, including Lucas, Derek, Ethan, and Josh, strives to be industrious and provide efficient service. Thank you for your positive feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear our service was professional. We sincerely apologize for the long waits you experienced and for the inconvenience of not having a temporary or loaner vehicle, or transportation available after drop-off. We understand how disruptive this can be, and we are constantly working to improve our processes and resources to better serve our customers. Your comments are valuable as we strive for Professional Growth and better Customer Care. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're so pleased to hear you were very satisfied with how everything was handled during your recent service visit! It's great that we were able to address all three of your GM recalls promptly and courteously in one day. Efficiency and customer care are very important to us, and your feedback highlights our team's dedication. Thank you! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

That's excellent to hear! We're so glad our service department was on schedule, had no delays, and that you found our team very courteous. Providing such a refreshing experience is a key part of our customer care, and we appreciate your feedback. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so very much! It's wonderful to hear that you consider Holm Auto a great place to purchase your next vehicle! We truly appreciate your kind words and are especially grateful for your acknowledgment of Tim and the entire crew's friendship. Building meaningful relationships based on trust is at the heart of our mission. Thank you for your feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for your kind words! We are delighted to hear that you found our people to be very nice, polite, and knowledgeable. It's truly our goal to provide a positive and comfortable experience for every customer. We deeply appreciate your recommendation to your friends, as that is the highest compliment we can receive. This feedback reinforces our commitment to building meaningful relationships based on Trust and providing excellent Customer Care. We look forward to continuing to serve you and your friends for all your automotive needs! Sincerely, The Holm Automotive Team of Salina