Back

Holm Buick GMC - Service Center

Salina, KS

4.7
606 Reviews

606 Reviews of Holm Buick GMC - Service Center

Sort by
July 15, 2025

The completion of work was excellent. I very much dislike their upsell tactics in service. Your continuing to reference a service and maintenance schedule that is not prescribed by Gener More

by James Shurts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Duncan
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Very good personal working there. Friendly and polite. Repair was done better than expected and in good time More

by jn99934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Holm Buick GMC responded

Thank you for your excellent five-star review! We're thrilled to hear that our team members are very good, friendly, and polite, and that your repair was done better than expected and in good time. It's wonderful to know that Derek Duncan provided you with such a positive experience. Your feedback truly highlights our core values of Customer Care and Excel. We pride ourselves on the quality of our workmanship and our ability to complete repairs efficiently. We are always quick and do a thorough job, and we are very willing to be concerned about your wants and needs. We appreciate your kind words and look forward to seeing you again for any future needs. Sincerely, the Holm Automotive Team of Salina.

July 12, 2025

Great service. They got me in right away and serviced quickly. Great parts guys also. More

by Ejlj61502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Holm Buick GMC responded

Thank you for your excellent five-star review! We're thrilled to hear you received great service and that we were able to get you in and serviced so quickly. It's also wonderful that you recognized our parts guys for their great work. Your feedback truly highlights our team's commitment to Customer Care and our dedication to efficiency. We pride ourselves on being quick and doing a thorough job, and we're very willing to be concerned about your wants and needs. This seamless experience is a result of the teamwork from employees like Lucas Luchsinger, Derek Duncan, Clark Fritz, Josh Sare, and Adam Scott. We appreciate you choosing Holm Buick GMC for your service needs! Sincerely, the Holm Automotive Team of Salina.

July 10, 2025

Came into the shop thinking I had a major issue with my 2018 Enclave. Derrick was very kind. He didn't make me feel like I was ignorant because the issue was a simple 3 minute fix. He also took the time to More

by Slyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Holm Buick GMC responded

Thank you for your fantastic five-star review! We're so pleased to hear about your recent experience with your 2018 Enclave, and how Derek Duncan provided you with such excellent service. It's wonderful to know that Derek's kindness and willingness to take the time to check for service bulletins made such a positive impression, even for a simple fix. This truly highlights our core value of Concern for Others and our dedication to Customer Care. We believe in treating every customer with respect and ensuring they feel comfortable and informed, never ignorant. We're also happy that you found our shop and waiting areas clean and comfortable, and that everyone you encountered was friendly and cordial. Our team is committed to being quick and thorough, and very willing to be concerned about your wants and needs. We truly appreciate your high recommendation and look forward to assisting you with any future needs. Sincerely, the Holm Automotive Team of Salina.

July 07, 2025

So far the buying experience and the service have been excellent. Good people to deal with! More

by jlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaron Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Holm Buick GMC responded

Thank you for sharing your positive experience! We're delighted to hear that both your buying experience and service have been excellent, and that you found our team "good people to deal with." This truly reflects our commitment to customer care and our mission to create meaningful relationships based on trust. We appreciate you recognizing Ethan Hodges, Isaiah Reed, and Jaron Bell. Sincerely, the Holm Automotive Team of Salina

Jul 10, 2025 -

Holm Buick GMC responded

Thank you for sharing your positive experience! We're delighted to hear that both your buying experience and service have been excellent, and that you found our team "good people to deal with." This truly reflects our commitment to customer care and our mission to create meaningful relationships based on trust. We appreciate you recognizing Ethan Hodges, Isaiah Reed, and Jaron Bell. Sincerely, the Holm Automotive Team of Abilene

July 05, 2025

Excellent service was broke down got in for service and repairs right away very happy with results More

by fredkarenw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Holm Buick GMC responded

Thank you for sharing your experience! We understand how disruptive it can be to break down, and we're so glad we were able to get you in for service and repairs right away. It's our team's commitment to customer care and our industrious approach that allows us to assist quickly and effectively. We're very happy to hear you were pleased with the results, and we appreciate you recognizing Derek Duncan! Sincerely, the Holm Automotive Team of Salina

July 05, 2025

Facility was clean and modernized. Service staff is proficient, efficient, professional, knowledgeable, friendly and courteous. More

by cnixonelcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Holm Buick GMC responded

Thank you for your wonderful feedback! We're so pleased to hear that our facility was clean and modernized and that our service staff was proficient, efficient, professional, knowledgeable, friendly, and courteous. This truly speaks to our core values of excel and industrious, as we strive to set the standard for automotive dealerships through our actions and achievements. We appreciate you recognizing Lucas Luchsinger and Ethan Hodges for their contributions to your positive experience. Sincerely, the Holm Automotive Team of Salina

July 05, 2025

Great service! Friendly and everyone is willing to help! Would recommend the dealership to anyone More

by HETTJAS
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Hodges
Jul 08, 2025 -

Holm Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that you received "Great service" and found our team friendly and willing to help. It's our goal to excel in every interaction and provide top-notch customer care, so your feedback is truly appreciated. We're glad you would recommend our dealership to anyone, and we thank you for recognizing Ethan Hodges! Sincerely, the Holm Automotive Team of Salina

July 04, 2025

Prompt and courteous service! Knowledge staff and technicians. Will be doing business with this dealership in the future. More

by bdfischer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Holm Buick GMC responded

Thank you for your excellent review! We're so pleased to hear that you experienced prompt and courteous service and found our staff and technicians knowledgeable. Our team is dedicated to providing exemplary customer care and continually striving for professional growth to ensure we're always at our best. We truly appreciate your trust and look forward to doing business with you again in the future! Sincerely, the Holm Automotive Team of Salina

July 01, 2025

Very helpful staff, great service, knowledgeable staff and good selection of vehicles. Will definitely use them again. More

by s.schroeder40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Holm Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you found our staff very helpful, the service great, and our team knowledgeable. It's wonderful that you also appreciated our selection of vehicles. Our commitment to customer care and ensuring our team excels in their professional growth truly shines through in your feedback. We look forward to assisting you again in the future! Sincerely, the Holm Automotive Team of Salina

1
...