Holman Honda of Ft. Lauderdale - Service Center

Over a span of 6 weeks, I had to bring my 02 Accord in 3 times for the same problem. Car was overheating and they misdiagnosed it the first two times but charged me $1K to "fix" it. Third time around for th times for the same problem. Car was overheating and they misdiagnosed it the first two times but charged me $1K to "fix" it. Third time around for the same problem, they said I would need a new engine which would cost me $2700. Shop foreman, Tom Ryan, was nice and explained things well but still couldn't get the job done. Mark Greene, the service rep, was abrupt and kind of rude and did not seem that apologetic about the fact that I had to bring my car in so many times for the same problem!! TERRIBLE EXPERIENCE at Holman Honda. More

After spending $700. for service repairs, I still have the same problems with my vehicle; oil leaks and temperature gauge rising. No one checked their work nor called to inform me that they saw additiona the same problems with my vehicle; oil leaks and temperature gauge rising. No one checked their work nor called to inform me that they saw additional problems with my vehicle. Just came in after being told all repairs were made, paid $700.00 and went home. All 3 above employees told me my vehicle was old, had a lot of miles on it and "it's like opening up a can of worms." I bargained for a price of $700. to get my vehicle fixed. I never even received a courtesy call advising that I still had leaks and heat temperature problems. A new fan motor, 0 ring and another seal was replaced. $700.00 later and the day after supposed service repairs and my car leaks oil worst than before. It doesn't take a rocket scientist to put a piece of card board down and see that a vehicle still leaks oil. I'm a 60 year old woman with common sense. Something Holman Honda doesn't have nor care to have. Each rep. of Holman Honda told me as much as "TOUGH LUCK LADY". More