Go in for a trade. No one approached me. I had to find a salesman. Then Once they appraised by trade in and gave me what I'd be paying for a new vehicle the price was $5,000 over the sticker price on the car. They stated it's a "sellers" market And all vehicles are over priced and everyone is paying the extra money. I said well I'm not paying extra its listed for $5k less. We did not work out a deal and I wont ever buy a vehicle from them. When it's a buyers market I'll remember who was taking advantage of the people. They also cost them selves around $200,000 worth of extra business because my buddy who runs his own company came with me to see how the service was and he won't be buying his new trucks from them. Good luck treating people like a number. Won't make it long with that attitude.