Holman Motors, Inc.

Purchased a Sierra 1500 Denali Truck May 2020. Salesman was very knowledgeable and courteous. Negotiations were what you would expect. I had a hard time agreeing to an item they call “PULSE” it’s a flashin was very knowledgeable and courteous. Negotiations were what you would expect. I had a hard time agreeing to an item they call “PULSE” it’s a flashing brake light but he explained it was on all vehicles they sell do to it becoming a mandatory safety item in the future!(xxxxxxxx). “PULSE” already on it sorry. We negotiated final price approx 18% discount off MSRP. told them I had my own financing at 1.98% and would have a check tomorrow for them. They asked me to do financing with them for 1.98% rate match and I agreed (mistake on my part). Waited approx 1.5 hrs for finance guy. Now I realize if people ahead of me I wait no problem but the person ahead of me was out of the office for 40 min before I was brought in. How do I know. I was watching the guy. Finally I get asked in and knew he was a xxxxxxx right off. He make stupid fast small talk and the starts talking payments which are well above agreed upon purchase price. I ask what is the sale price of vehicle you are using? It was $2000+ over the agreed upon price because he was courteous enough to add in an extended warranty I didn’t ask for or want! He removes it and I ask to see estimate sheet and he has moved interest rate to 2.35% not 1.98% tries to compare it to a mortgage interest rate vs APR. In my case it is irrelevant because I’ll pay the truck off but I should have just told him to give me bill of sale and returned next day with the check just on principle alone. The finance man was rude, inconsiderate and an embarrassment to the organization. Strong words right a little hard on the finance guy you think, I asked a question on breakdown he was unable or unwilling to answer the question and he commented, why do you care if the bottom number is what you agreed upon! Finished my review of paperwork figured out the answer to my own question and signed the documents. After signing, expecting for him to ask for the over 20k check I was putting down as agreed upon and he just says as he is putting paperwork in a folder we are done! I say ok and walk out laughing to myself! Sales man sees me and approaches and explains they are still detailing my new truck.i wait another 20 min and salesman brings me to my truck and explains a few features. I wanted to just leave and let the finance guy sweat it out on the check missing when the controller figures out he never asked for the down payment. But I looked at the salesman told him his finance guy was an xxxxxx (he was not surprised by my comment) and handed him my down payment check. He said oh... he never asked for this! Nope and the only reason I’m doing this is so nobody pulls you into his incompetence by saying you should of asked for it! Recommendation... bring your own financing to this dealership!I drive home my sons excited over new truck and I ask him to check out this “PULSE” feature! Non existent ! Ok I’ll bring it up with them tomorrow. I go back and find salesman explain no “PULSE” on vehicle he confirms it and goes to his manager. He comes back and says he never agreed to put it on. I say you told me it was already on the truck! That’s why fee was there. He goes back to the manager and comes back saying that’s how we got to final number by not adding it!!!! Not what we agreed upon! I expressed my displeasure with the resolution and left. Dealership Stand by your word if you don’t you are nothing. ( I would have asked for it on the owed slip during signing if I knew it wasn’t already installed like I was told)This is second reason for this review! If you decide to buy a vehicle here and you hear this “PULSE” charge or anything like it adamantly oppose this charge for me..... it’s garbage.I wish it was a better review for the dealership but it’s not. The salesman Daniel was a good guy just doing what he’s told no hard feeling against him. I hope Holman Motors owner sees this and corrects the dealerships problems for future customers. I hope your experience is better than mine. Happy shopping. More

I was disappointed in the lack of professionalism and integrity in some associates/management. I have been a long time Holman customer. I love this dealership; sad to move on. integrity in some associates/management. I have been a long time Holman customer. I love this dealership; sad to move on. More

It all good til they get your money. We looked at RV's for quite some time before going to Holman Motors and RV. Their prices were very competitive and we found a camper that met all of o We looked at RV's for quite some time before going to Holman Motors and RV. Their prices were very competitive and we found a camper that met all of our needs at a good price. Our salesman was friendly and talkative, he kept reminding us that they sell 180 units a month on average but somewhat clueless about the products he represented. After the sale he didn't remember who we were and it took a while for him to rember us. The service department rep contacted me about picking up the RV and was very courteous at that time. Upon arrival I found the camper was not equipped with the options we had paid for nor was it detailed as promised , when I asked the rep he got defensive about the situation and was very rude, his comment was he had 100 customers as well as every other rep in service so how could he remember who was who. When I confronted the salesman he said they weren't supposed to talk to service, he wasn't willing to help. After waiting 2 hours and 45 minutes and treated like a imposition I left the lot and will not be going back. More

Terrible! One of the worst salesmen I have ever dealt with. He does nothing but lie which he should not do on someone's paperwork. I honestly hope he gets fired One of the worst salesmen I have ever dealt with. He does nothing but lie which he should not do on someone's paperwork. I honestly hope he gets fired! Terrible. Terrible. Terrible. More

Rusty is the best Really enjoyed dealing with Rusty on a couple different occasions, very helpful, VERY low pressure, very accommodating ... Knowledgeable about all the Really enjoyed dealing with Rusty on a couple different occasions, very helpful, VERY low pressure, very accommodating ... Knowledgeable about all the products they sell and willing to go the extra mile to help ... Highly recommend dealing with him. More

Highly Recommended! TJ is amazing to work with. He worked with my husband to surprise me with the camper of my dreams! Holmans has the largest selection I’ve ever seen. TJ is amazing to work with. He worked with my husband to surprise me with the camper of my dreams! Holmans has the largest selection I’ve ever seen. I love my new camper!! My friends went and bought campers too and we all go camping together and take our families. So go to Holmans ask for TJ and go make some memories you won’t regret it. Happy camping!! More

Got us out of a tough situation We drove to Holman Motors from UT to save $4k on purchase of a '19 Grey Wolf 22RR. Truck had mechanical issues in IN/OH making it unusable as a safe We drove to Holman Motors from UT to save $4k on purchase of a '19 Grey Wolf 22RR. Truck had mechanical issues in IN/OH making it unusable as a safe tow vehicle. Ford couldn't find the problem. We had to buy another Ford in OH and used that to tow the trailer back to UT. Art was key in helping us get the original truck safely transported back to UT! He's our go-to salesman if we upgrade down the road. Thank you, Art. More

Got an awsome fith wheel camper. Matt was very helpful and ready to assist us with our RV purchase. Not pushy, Answered all of our questions and walked us through the process before i Matt was very helpful and ready to assist us with our RV purchase. Not pushy, Answered all of our questions and walked us through the process before it took place so no unexpected surprises. More

BEWARE!! If I could leave a no star rating for this dealership I would. They sold us the biggest, most dangerous lemon of a vehicle out there. A month after we If I could leave a no star rating for this dealership I would. They sold us the biggest, most dangerous lemon of a vehicle out there. A month after we bought the vehicle we had to replace the hemi engine because it blew up. When we called Holman they didn’t care and assumed no responsibility. We replaced the engine for almost as much as we paid for the vehicle. $$$ Then throughout our ownership we have spent thousands of dollars in repairs for large items. Finally we decided to trade it in (because we can’t afford to keep fixing it) knowing we are out a ton of money from repairs and upside down on what we owe...only to find out during trade-that the vehicle was involved in a massive head on collision leaving structural damage to the frame. Holman never disclosed this very serious piece of information and it is a miracle we were not involved in a serious accident. It scares me to think of what would have happened to my family in this vehicle. I have no other words than they are a pathetic, dishonest dealership. We are out a ton of money, but hopefully this prevents the same thing from happening to others. More

Best car sales experience! I just found out about dealerrater and wanted to leave Lauren a review. I purchased a car from her last year and she was fantastic to work with! No I just found out about dealerrater and wanted to leave Lauren a review. I purchased a car from her last year and she was fantastic to work with! No high pressure sales tactics. She was very friendly and answered all of my questions! I would recommend everyone in need of a car or truck go see her! You won't regret it! More