Holmes Honda

My salesman Larry Lister was the best and the most kindest person I've ever ran across .he took his time explain the process with me and my wife, I would recommend him to anyone. And if I need to buy kindest person I've ever ran across .he took his time explain the process with me and my wife, I would recommend him to anyone. And if I need to buy another car Larry lister would be the only salesman I would want to deal with. More

This was my second experience with Holmes Honda, the first was not bad,but the second one was top notch my salesman Larry Lister was exceptional. I told him what I wanted and he took care of things fr first was not bad,but the second one was top notch my salesman Larry Lister was exceptional. I told him what I wanted and he took care of things from there, I did not have to wait all day, my car buying process was very pleasant. He was very knowledgable and informative. He did such a good job that the next day I brought my mother in and he assisted her with the purchase of a new vehicle. I will highly recommend him to friends and family. More

They had my vehicle since 5 March 2012 and today is 10 July 2012 and they still couldn't fix the gear selector light on the instrument cluster panel. They didn't give me any courtesy calls to tell me the July 2012 and they still couldn't fix the gear selector light on the instrument cluster panel. They didn't give me any courtesy calls to tell me the part was on back order. When it did come in, the part was a used part and it still didn't fix it! They said that they would deliver it on the 9th of July and didn't and of course, didn't call! On 10 July, I found out that they broke the driver side mirror and replaced it with a used one from a junk yard. They finally delivered it at 5:30 on 10 July 2012 and the mirror they replaced has scratches all over it and my vehicle was sitting on empty with the fuel light on, it had half a tank when I took it up there. I'll never do business with them again!! More

On the one year anniversary of the purchase of my Honda Accord from Robert McLemore at Holmes Honda, I want to take a minute to say thank you. Thank you, Robert! Last summer I began my serach for a new c Accord from Robert McLemore at Holmes Honda, I want to take a minute to say thank you. Thank you, Robert! Last summer I began my serach for a new car--my first brand new car for almost 20 years. My son was about to leave for college and I needed to trade-in my very old mom car for a vehicle ready to make road trips as necessary. My requirements included made in America and locally purchased. After finding that the new Accords were built in an area of Alabama which had been previously flood-ravaged, I felt that I had found my new car. Choosing Holmes Honda was easy as I had heard good things about the dealership for many years. It was my good fortune to be helped by Robert. He was knowledgeable, patient, and kind. He answered all of my questions, showed me several options of vehicles, and then several options of Accords. Making the deal for my 2 door blue Accord was stress-free. Robert's attention to detail included spending time after the sale to make sure that I understood the features of the car which included setting up the hands-free phone detail. Throughout the year, I have received maintenance reminders from the service department. I have scheduled two oil changes this year and was met with completely courteous service each time. I appreciated the Happy Anniversary card that I just received in the mail from Robert. It's just another sign that Holmes Honda and Robert McLemore invest in their customers. I appreciate you! Thanks, Shelly Barrett More

Carlos was an amazing sales rep. & had great product knowledge. He def. Made purchasing a car a wonderful experience. If you go to Holmes Honda ask for carlos, you'll thank me!!! knowledge. He def. Made purchasing a car a wonderful experience. If you go to Holmes Honda ask for carlos, you'll thank me!!! More

Recently, while visiting my mom in Bossier City, we decided to go "look" at Honda Accords. Sinch my middle son is heading off to college soon and will be taking my car I will be needing something myse decided to go "look" at Honda Accords. Sinch my middle son is heading off to college soon and will be taking my car I will be needing something myself. We were greeted on the lot by Matt, who was very helpful and couldn't have been more informative or courteous. He and his trainee (a precious little blond with a sweet smile) were so gracious in their efforts to help this first time car buyer as I asked numberous questions. They both spent a lot of time with us on the lot in 90+ degree temperatures and what started out as "looking for a car" turned into a purchase. I love my new Accord! Matt was gracious enough to walk me through the purchasing process and help set me up with a payment plan that worked with my budget. I will definately suggest that all my friends go to Holmes Honda for their next auto purchase and I'll tell them to ask for Matt. Thanks so much for a great experience! More

My main contact with Holmes has been Carlos Guetierrez. He showed me several cars when I bought my Accord and another with my daughters who also bought cars at Holmes. He has always been honest,available a He showed me several cars when I bought my Accord and another with my daughters who also bought cars at Holmes. He has always been honest,available and helpful. Pointing me in the smoothest direction for servicing my car and keeping up with schedules. I've sent several friends to Holmes because of the excellent staff of which Carlos introduced me to. Thanks Mr Holmes for making Shreveport a better place. Clifton Vaughan More

My husband and I were looking for a car that could fit about 7 people but we already had a van and didn't want to go back to getting a van. We heard good things about Honda Pilot and Matt greeted us and about 7 people but we already had a van and didn't want to go back to getting a van. We heard good things about Honda Pilot and Matt greeted us and asked us to come into the Honda Holmes dealership to check out the Honda Pilot that was on display! We liked it a lot. It had enough seats and the back to store items was big enough for what we were looking for. We were happy with the price as well. Matt drove us around and showed us how the Honda Pilot steered. My husband was able to test drive it and we were happy with how the Pilot drove since we love to travel a lot with our two kids the Pilot worked for us. We were interested in Pilot EX and wanted a rack on the top. The EX that they had in inventory at Honda Holmes did not have a rack on the top but Matt gave us a price if we wanted to add that in and they would take care of it. He even suggested a two used cars that had racks already on them and we came in the next day to check it out. He had available the New EX pilot, 2011 LX used Pilot and 2010 Used Pilot. We liked the 2011 LX fully loaded, leather seats, moon roof etc. We were sold and purchased the 2011 LX that had almost 18000 miles on it. The price was reasonable and after we traded in our Chryler van we walked away with the 2011 LX. It has now been two weeks and are happy with our purchase and like that Matt is still available if we need an help! Thanks Matt for the great customer service! Tom and Sally More

I have bought 3 Honda Civics and helped my daughter and her husband in the purchase of a 2011 CRV, all from Holmes Honda in the just the last 4 yrs. Carlos Guitierrea as my salesman on every purchase, by her husband in the purchase of a 2011 CRV, all from Holmes Honda in the just the last 4 yrs. Carlos Guitierrea as my salesman on every purchase, by my request. My daughter's husband drove from Macon Ga. because Carlos was able to quote a price much less than what they could get a CRV for in GA. I have had one major issue with a certified car 2 yrs after buying it, the issue was debatable on whether it was a cover under warranty. Carlos, with help of service manager took care of the problem. (That's what you call GREAT customer service after the sale)!!. I buy Hondas at Holmes Honda because of Carlos, he has always gone the extra mile for me many times. I could buy somewhere else but I won't, because Carlos is "Honda" for me. Burt Smith CRNA More

Carlos is an awesome dude! As an under 25 yr old I felt he was cool and easy to talk to. Not pushy at all. I love my civic LX-S looks and has great gas milage. I tell all friends "ask for Carlos"! Even too he was cool and easy to talk to. Not pushy at all. I love my civic LX-S looks and has great gas milage. I tell all friends "ask for Carlos"! Even took my music minister there and Carlos gave him an fantastic deal, (I think it was better than mine :-(.... LOL Caden More