Holmes Tuttle Ford Lincoln
Tucson, AZ
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25 Reviews of Holmes Tuttle Ford Lincoln
Love Holmes Tuttle! Great experience leasing a new car. They always take good care of me and have a great selection of vehicles. Thank you to Scott and David - always a Great experience leasing a new car. They always take good care of me and have a great selection of vehicles. Thank you to Scott and David - always a pleasure! More
Incompetence = wasted time Came in for a scheduled oil change at 3pm. By 5pm nobody had seen me and the buzzer in my hand had not gone off yet. I was not in the system and was t Came in for a scheduled oil change at 3pm. By 5pm nobody had seen me and the buzzer in my hand had not gone off yet. I was not in the system and was told my car never left the service area because no ticket was in my car. They did a fine job of moving my car out of the way though. Service pro tip: if your employees spend less time chit chatting and actually greeting service customers this mistake would not happen. Pure incompetence from the service employees and the cashier. But hey, they are going to have 2 guys do my oil change so I only have to wait another 45 minutes. More
Good buying experience, salesman found truck to fit our need Great buying experience for the second time, first was an MKX second is this truck. Kevin did a great job listening to our needs/wants then fulfilling Great buying experience for the second time, first was an MKX second is this truck. Kevin did a great job listening to our needs/wants then fulfilling them. More
Warranty replacement of tires. RV dealer took RV here to have recalled Michelins replaced. RV returned with BFG's when questioned they said Michelin said that these COULD be substituted under the warranty. have recalled Michelins replaced. RV returned with BFG's when questioned they said Michelin said that these COULD be substituted under the warranty. I later called Michelin who stated that they owned BFG and they were out of my tire in the Michelin brand , BUT I could have BFG's instead , HOWEVER they ARE of a lower quality , and I should have been informed of that fact , and given other options. More
The salesman showed us a truck that did not meet our stated criteria, we needed a short bed. The truck he sold us was not the size he said, or what we thought. We returned it, thinking they were going stated criteria, we needed a short bed. The truck he sold us was not the size he said, or what we thought. We returned it, thinking they were going to substitute a comparable truck with a short bed. What we got was a truck worth at least four thousand dollars less, we had to pay $1200 more, it had more miles on it than the truck we turned in 3 days after we bought it, and they lied about the lack of options on it. Overall we lost alot of money on this transaction. BEWARE JIM CLICK/HOLMES TUTTLE! He owns them both, and they are unethical! More