Homer Skelton Chrysler Dodge Jeep RAM

Found vehicle online, arranged sales price etc ahead of time. The moment I was left there by my ride, no test drive no reviewing vehicle, just surprise price increase and down payment increase and attempts time. The moment I was left there by my ride, no test drive no reviewing vehicle, just surprise price increase and down payment increase and attempts to upsell and upsell...and then they didn't send correct taxes so the tax office calling me now. If you leave a message for someone to call back, don't hold your breathe waiting. They don't call back - no sales or any support after the sale. They got the money so they're done. Significantly disappointed in this dealership. Expect the same ole high-pressure car dealership experience from Homer Skelton dealerships. More

They were really attentive and patient with us. Highly recommend. Good dealership for the city of Millington Highly recommend. Good dealership for the city of Millington More

They advertised a corvette for sale I contacted them regarding the 2007 corvette regarding the price of the vehicle we negotiated and were able to reach a fair deal for the both of us, I went to check t regarding the 2007 corvette regarding the price of the vehicle we negotiated and were able to reach a fair deal for the both of us, I went to check the vehicle out the very next day but when I arrived at the dealership to test drive the corvette I was told it was in thei shop for repairs . Why would u advertise a vehicle for sale and agree on a price and tell me to come check it out and the vehicle isn’t up to par that’s not taking care of business!!!!!!! Extremely unlikely to ever do business with someone like that. More

Best vehicle buying experience ever! no pressure to buy at all. The salesman was mostly interested that I understood the truck and the deal. no pressure to buy at all. The salesman was mostly interested that I understood the truck and the deal. More

Worst service department ever! Technicians don’t seem to have the skill level to complete troubleshooting on newer vehicles. All knowledge is from the computer system. Had my 2019 Technicians don’t seem to have the skill level to complete troubleshooting on newer vehicles. All knowledge is from the computer system. Had my 2019 Dodge Ram in for a check engine light that was diagnosed as a EVAP system leak. 8 visits later they still can’t figure out what is wrong. Got a call from the service manager when I filled out a online survey. He stated that he was sorry that I have been having a bad experience and that he would like to make it up to me. Offered a courtesy vehicle to me when it was available, but never heard back from him or anyone else. The call was just a check in the box for the dealership to say that they made contact with a disgruntled customer. Highly recommend taking all of your vehicle needs somewhere else as these guys can’t even do an oil change correctly. More

I called Homer Skelton about a 2021 Jeep Gladiator listed on their website. I first inquired if it was still available for sale. Salesman April told me she would have to check and call me back. After waiting on their website. I first inquired if it was still available for sale. Salesman April told me she would have to check and call me back. After waiting for 2 hours and April failing to return my call, I called back. This time I talked to Dernita. She said yes it was available and when could I come in to take a test drive. I drove approximately 240 miles one way to see the Gladiator with hopes to purchase it. When I arrive I was told the Jeep is in "TRANSPORT MODE", had not been serviced and I can drive it around their parking lot if I dont exceed 20 MPH. It was Friday afternoon so it was too late to be serviced or made available for purchase. I was told I could come back later to see it. I left and did not make another 240 X 2 mile trip. Extremely poor sales department to be told to come test drive a vehicle in the parking lot only if you stay under 20 MPH. Mind you this is on a $52,000 purchase where a high level professionalism should be expected from their employees. More

I recently purchased a 2020 Ram 2500 with the 6.7 diesel engine. The dealership offered 2 free oil changes as a perk for buying the vehicle. On 1/11/21 I went to the dealership for my free oil change. engine. The dealership offered 2 free oil changes as a perk for buying the vehicle. On 1/11/21 I went to the dealership for my free oil change. My oil was changed and I left. After leaving I was putting the receipt in my maintenance file I noticed that the dealership used 10w 30 conventional oil. At the time of purchase, I was informed that my truck had synthetic 5w 40 Valvoline oil in it, and to stay with this weight synthetic oil for the extended oil change intervals of 10000 miles. This oil is recommended by Cummings and to use it. I don't understand why the dealership would put a 10w 30 conventional oil in place of the synthetic. I tried to contact the dealership via email and text. I haven't received a response yet. As a consumer, I try to support local businesses. Sometimes you just have to go elsewhere to get quality service. Homer Skelton Chrysler Jeep Dodge you will not be receiving any more business from me. In my opinion, You Suck. Michael Mullins More

Terrbile dealership Recently called to talk about a vehicle, and asked why the car was so overpriced compared to other locations. I stated I would meet halfway and work w Recently called to talk about a vehicle, and asked why the car was so overpriced compared to other locations. I stated I would meet halfway and work with them, and was told there was no room for negotiation on a 4 year old car. I spoke with the sales "manager" who again was short and would not negotiate and then told to have a fun drive to another dealership for the vehicle. Worst sales manager ever and would never work with this place. They may have a southern accent, but there is no southern hospitality or courtesy at this place! ZERO STARS IN MY OPINION!! More

Outstanding Parts and Service Departments Introduced to Homer Skelton Jeep when I needed recalled air bag replaced. A different dealership told me it would take all day (at least 6 hours) and Introduced to Homer Skelton Jeep when I needed recalled air bag replaced. A different dealership told me it would take all day (at least 6 hours) and never could nail down time it should be ready. Took it to Homer Skelton, dropped it off, and was given a loaner vehicle. By the time I made it to work had a text from Nate, giving me an easy way to communicate if I had any questions or needed anything else. 2 hours and 15 minutes after dropping Jeep off got another text saying it was ready. I also received a phone call to make sure I knew. Can’t ask for better customer service - and unbelievably everyone was pleasant to talk to. Last week had to replace the Jeeps battery. Talked to service on phone about issue, and brought battery in. Guy at parts desk took care of things, and I had battery in hand, paid, and was out the door in 7 minutes. Next time I have an issue with my Jeep, will be heading back to Homer Skelton (instead of the closer Jeep dealership). Finding good customer service is hard, and Homer Skelton does a great job. More

Great people I definitely recommend these guys for a new or used car! I purchased a used car from them that ended up having a few major issues. Luckily, I made the I definitely recommend these guys for a new or used car! I purchased a used car from them that ended up having a few major issues. Luckily, I made the purchase from Homer Skelton Chrysler Dodge Jeep and Ram. Instead of turning me away, they fixed the problem!! Which is more than I can ask for!! I am very appreciative of the hard work these people do!! Highly satisfied!!! More