Recently called to talk about a vehicle, and asked why the car was so overpriced compared to other locations. I stated I would meet halfway and work with them, and was told there was no room for negotiation on a 4 year old car. I spoke with the sales "manager" who again was short and would not negotiate and then told to have a fun drive to another dealership for the vehicle.
Worst sales manager ever and would never work with this place. They may have a southern accent, but there is no southern hospitality or courtesy at this place!
ZERO STARS IN MY OPINION!!
Employees Worked With
SALES MANAGER, HIS NAME ISNT WORTH MY TIME TO TYPE
"Outstanding Parts and Service Departments"
Introduced to Homer Skelton Jeep when I needed recalled air bag replaced. A different dealership told me it would take all day (at least 6 hours) and never could nail down time it should be ready. Took it to Homer Skelton, dropped it off, and was given a loaner vehicle. By the time I made it to work had a text from Nate, giving me an easy way to communicate if I had any questions or needed anything else. 2 hours and 15 minutes after dropping Jeep off got another text saying it was ready. I also received a phone call to make sure I knew. Can’t ask for better customer service - and unbelievably everyone was pleasant to talk to.
Last week had to replace the Jeeps battery. Talked to service on phone about issue, and brought battery in. Guy at parts desk took care of things, and I had battery in hand, paid, and was out the door in 7 minutes.
Next time I have an issue with my Jeep, will be heading back to Homer Skelton (instead of the closer Jeep dealership). Finding good customer service is hard, and Homer Skelton does a great job.
Employees Worked With
I definitely recommend these guys for a new or used car! I purchased a used car from them that ended up having a few major issues. Luckily, I made the purchase from Homer Skelton Chrysler Dodge Jeep and Ram. Instead of turning me away, they fixed the problem!! Which is more than I can ask for!! I am very appreciative of the hard work these people do!! Highly satisfied!!!