Homer Skelton Ford

GREAT! This is the first time I used Homer Skelton's service center. I took my 2016 Mustang in for an air conditioner blowing hot air. I needed my brakes c This is the first time I used Homer Skelton's service center. I took my 2016 Mustang in for an air conditioner blowing hot air. I needed my brakes checked as well. They discovered suspension issues and an evaporator core that needed replacement. The car was fixed in a timely manner, and there was a NOTICEABLE difference in driving it. Mr. Jeff Sarbeck gave great communication, the issue was fixed under warranty along with my routine oil change/tire rotation. I would definitely leave my car in their care again in the future! Great experience! More

Easy to work with Accommodating, great communicator, super friendly. We had the vehicle picked out before arriving at the dealership. It had just arrived on the lot an Accommodating, great communicator, super friendly. We had the vehicle picked out before arriving at the dealership. It had just arrived on the lot and had not yet been serviced or cleaned up. BJ wasted no time in getting it ready for us to drive off of the lot and he communicated with us at every step of the process. Easy and accommodating.. More

Disappointed After Frustration I called on January 21st to schedule a recall repair on my 2012 Ford Fusion. The recalls were for the power steering and the air bag. I carried i I called on January 21st to schedule a recall repair on my 2012 Ford Fusion. The recalls were for the power steering and the air bag. I carried it in on Thursday, January 24th around 4:15, expecting to have it completed and able to be driven home on January 25th. I explained the errors my care was showing (power steering assist fault) and inquired if they would have the part in case it could not be reprogrammed. After hearing nothing all day about my car, I called around 4:00 to see if it would be ready. I was told the person would check and get back with me. I got back with them around 5:00 to find out it would not be ready, that a part had to be ordered and the part would not come in until the following Monday.. I expressed how that this was not okay and that I needed my car over the weekend and would they provide me with a loaner or rental. I was told they would call me back. They did and said to wait for Enterprise to call me. They had requested rental for 4 days. Enterprise called. My son and I headed to get me the rental but I got a call on the way that Ford would only pay for 1 day. That would do me no good and I should not pay for their neglecting to have the part when they knew ahead of time that I was coming for the repair. I was very angry and went home and called the recall phone number and talked with Eddie in the Philippians. I got a case number and a promise to be contacted in a week but still no car for while I didn't have mine. Then I called the dealership and talked to Albert who was going to do something but no results. Then the next day I talked to Mr. Simmerman who finally got me a rental on Saturday morning, which I did appreciate. I got my car back on Monday but they had scuffed my door panel and failed to call me and tell me about it. In fact, they had put it on my bill. They did take it off my bill. After emailing my complaint to the dealership, a girl called to talk to me. I am unsure why. She apologized for what happened. More

Good experience with good people Homer Skelton is a very good place to purchase any vehicle. Their staff takes care of you and tries to take care of all your needs. Friendly fair and Homer Skelton is a very good place to purchase any vehicle. Their staff takes care of you and tries to take care of all your needs. Friendly fair and very professional. More

Great I recommend Eric to everyone! He knows his stuff and will work with you as best as he can! Love my new car! He helped me with the price and made sure I recommend Eric to everyone! He knows his stuff and will work with you as best as he can! Love my new car! He helped me with the price and made sure is was top notch!!. The whole experience was great! More

MY HOMER EXPERIENCE!!! My TEAM AT HOMER SKELTON WAS REDD HOTT AND THEY ALL ROCK!!!!🙌🏽🙌🏽👆🏽💃🏽Awesome!! Greatest My TEAM AT HOMER SKELTON WAS REDD HOTT AND THEY ALL ROCK!!!!🙌🏽🙌🏽👆🏽💃🏽Awesome!! Greatest!!! Good deal!!! Great customer service!!! Great car payment!!! Great deal!!! Thank you!!! More

Experience I’ve had an awesome experience today. If your looking into buying a car, please see Tyler Reed. He makes sure you get into your dream car but also ma I’ve had an awesome experience today. If your looking into buying a car, please see Tyler Reed. He makes sure you get into your dream car but also makes sure you save as much as possible. More

PRETTY NICE VISIT AND SERVICE The service department did well on fixing a recall problem. The only complaint I have is that they blew a brand new headlight and would not repair it. The service department did well on fixing a recall problem. The only complaint I have is that they blew a brand new headlight and would not repair it. It was working fine when I took it to them. More

Excellent and Quick Homer Skelton in Olive Branch is an excellent place to go and shop for a new vehicle. Everyone was great to work with and BJ was awesome. The dealersh Homer Skelton in Olive Branch is an excellent place to go and shop for a new vehicle. Everyone was great to work with and BJ was awesome. The dealership had many choices for me to consider. The associate was knowledgeable on all vehicles and heloed me to pick the best for my needs. More

Repeat buyer experience. This is the third vehicle me and my husband has bought from Eric. He is awesome!!. Very quick and Casey was very knowledgeable and easy to understand This is the third vehicle me and my husband has bought from Eric. He is awesome!!. Very quick and Casey was very knowledgeable and easy to understand.. More