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146 Reviews of Honda Cars of Bellevue - Service Center
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June 10, 2025
Terri handled my battery issue properly from both a customer and dealership perspective. Testing showed that it was bad, and she ensured that the warranty was applied to the replacement. Polite and pro customer and dealership perspective. Testing showed that it was bad, and she ensured that the warranty was applied to the replacement. Polite and professional. More
by Lee H.
Employees Worked With
April 18, 2025
Mr Brock: When I made my appointment I clairified that I would be waiting. I also appreciate that you sent me multiple reminders this last week of my appointment today (most recent on is below) I ar I would be waiting. I also appreciate that you sent me multiple reminders this last week of my appointment today (most recent on is below) I arrived 15 minutes early today just to be told I would have to leave the car because they just accepted a bunch of cars yesterday. I arranged my whole day around the early appointment and waiting as originally setup - just to be told I could not wait and the cars just received yesterday moved ahead of my appointment made a week ago... no sorry..no offer for an alternate car... just the cars received yesterday are a priority Very bad customer service experience I hope the feedback may help the next customer's experience More
by Dpblack61
Employees Worked With
April 05, 2025
The service they did on the car was fine. However, in order to do so, they had to adjust the backseat it seemed, which required moving the infant carseat and taking it out of the vehicle. Whe However, in order to do so, they had to adjust the backseat it seemed, which required moving the infant carseat and taking it out of the vehicle. When the service was completed, they simply left the carseat in the trunk. No one had put it back by the time I arrived. Fortunately, Malachi willingly came out to help install it again so I could pick up my child from daycare. He was a nice and friendly person, and so I give him 5 stars for his help and friendly demeanor. More
by KDG
Employees Worked With
Malachi McGee
March 15, 2025
The service lady was rude and unprofessional. She tried to use aftermarket products on my car without asking me. You go to the dealership for Honda/Acura parts not after market. I am not sure She tried to use aftermarket products on my car without asking me. You go to the dealership for Honda/Acura parts not after market. I am not sure if they did all the services they said. My car was sitting out in the lot for 25 minutes before they came to get me. Also, there is a certain way to rotate my tires, and I need to tighten my hand. That was not followed. They will be hearing from me if they warped my rotors. More
by mdaiken12
Employees Worked With
February 16, 2025
I have had excellent customer care from Terri and her team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, More
by Roy Q
Employees Worked With
February 04, 2025
Took a little bit to get in for some recall repairs. But once we got in, service took about 1.5 hours for 2 recall repairs, software update and they even washed the car! Great experience 👍 But once we got in, service took about 1.5 hours for 2 recall repairs, software update and they even washed the car! Great experience 👍 More
by ANA Z
Employees Worked With
December 12, 2024
I have always had polite and timely responses. We’ve purchased all our cars from this dealership. We’ve purchased all our cars from this dealership. More
by smjenson15
November 29, 2024
When the other Omaha Honda dealer could not repair the recall issue with my 2024CRV until Dec 31, I called Honda Cats of Believue and had my repair schedule and completed the day after I contacted them. P recall issue with my 2024CRV until Dec 31, I called Honda Cats of Believue and had my repair schedule and completed the day after I contacted them. Prompt and excellent service. More
by rouses
Employees Worked With
October 10, 2024
Have purchased 5Hondas here and always have them serviced here. Would not go anywhere else. Pat and service team are the best! here. Would not go anywhere else. Pat and service team are the best! More
by Repeat Buyer
July 25, 2024
I always take my SUV to them but today was very frustrating for my husband. A simple oil change took almost 3 hours with no communication from the service staff until it was time for them to rotate frustrating for my husband. A simple oil change took almost 3 hours with no communication from the service staff until it was time for them to rotate the tires. Very disappointing. More
by Klrunnergirl87
Employees Worked With
Unsure
