Dealership Experience
4 yrs, 7 mos
58 Reviews
Write a Review58 Reviews of Terri Adams
March 01, 2024
Wait for service way too long. Price charged was way too high. I have been coming for service 1997, but if the prices don’t become reasonable that will change. Price charged was way too high. I have been coming for service 1997, but if the prices don’t become reasonable that will change. More
Other Employees Tagged: Pat Brock, Chase Gundersen
February 25, 2024
Fast friendly knowledge service department with a comfortable clean waiting area. Terri always has a complete inspection and covers any needs. Thank you comfortable clean waiting area. Terri always has a complete inspection and covers any needs. Thank you More
Other Employees Tagged: Pat Brock, Chase Gundersen , Tony Sorenson
December 15, 2023
Honda cars of Bellevue is top notch! Terri A always has her customers best interest and gets them taken care of! Terri A always has her customers best interest and gets them taken care of! More
Other Employees Tagged: Pat Brock, Chase Gundersen , Milt Harrington
December 13, 2023
Over charge for labor and don’t do the work correctly bad take advantage of people take advantage of people More
Other Employees Tagged: Keith Bailey
November 01, 2023
Terri was a fantastic service advisor. She really does go out of her way to look after you as a customer. She's very professional and personable. The service centre is clean and their wait She really does go out of her way to look after you as a customer. She's very professional and personable. The service centre is clean and their wait area is very nice too. More
September 06, 2023
Terri A. was amazing! We are new to the area and stopped by the service department since our service reminder went off. She scheduled us for an appointment an was amazing! We are new to the area and stopped by the service department since our service reminder went off. She scheduled us for an appointment and let us know what to expect. At the appointment she was friendly but hustled. I was so impressed by her customer service and will be a devoted customer because of her! Service techs are awesome! They repaired a seat belt latch and provided honest feedback about my vehicles needs. Thank you Honda Cars of Bellevue for washing and vacuuming as well. More
Other Employees Tagged: Aaron in sales was very friendly and greeted us while we walked the lot.
August 25, 2023
Took my Pilot in for a recall repair. Made an appoint for 7:30 am and dropped the car off. We called at 3:30 and were told that it was next in line and wouldn’t be done that day. Not s Made an appoint for 7:30 am and dropped the car off. We called at 3:30 and were told that it was next in line and wouldn’t be done that day. Not sure why we made and appt and verified it if it sat there for a day? What an inconvenience to be without your car for two days for a two to three hour fix (according to the Honda paper work). Will go to a different dealership in the future for service and purchase of a vehicle. I was disappointed with this dealership when I looked to purchase the Pilot and the service department has solidified that disappointment. Won’t be back. More