Honda Cars of McKinney

Update from my last review. I’m extremely disappointed in how this dealership has treated me after purchasing a new vehicle. I was sold an Accord with a cracked windshield, only I’m extremely disappointed in how this dealership has treated me after purchasing a new vehicle. I was sold an Accord with a cracked windshield, only one key fob and paid far more than I wanted to for the LoJack device that I learned doesn’t even work. I have a written guarantee that the windshield would be replaced when the new one came in, and the second key fob was on its way. Unfortunately, after many messages I left for my salesman, Ken, along with messages left for sales managers, it has now been a month and a half and no one has called me back. Additionally, LoJack customer service told me my device doesn’t even exist in their system. It sounds like I was sold a device that either doesn’t work, or was never installed. I live quite a ways away from the dealership and just want some type of confirmation that these items I was promised would be available for me when I come in. It’s a shame, as the buying process went very well, but I would never work with this dealership again knowing how I’ll be treated after I give them my money. More

Service was incredible. Very friendly associates who were attentive, knowledgeable and had us out of there quickly. Very friendly associates who were attentive, knowledgeable and had us out of there quickly. More

I bought the 2023 Honda Accord Touring. My experience with Mark Long has been great. I had my installations/customizations done within a week. My experience with Mark Long has been great. I had my installations/customizations done within a week. More

Thanks to Glenn for helping me purchase a new Honda Accord. He was very helpful and knowledgeable and helped me to negotiate a price I was willing to pay for the car I wanted to buy. I honestly hate c Accord. He was very helpful and knowledgeable and helped me to negotiate a price I was willing to pay for the car I wanted to buy. I honestly hate car shopping - especially since it it was because my previous much loved Accord was totaled in a storm! - but he made it as pain free as possible. Thanks again to Glenn! More

Accurate and responsive communications online, convenient location, relatively quick overall sales process, good quantity of new cars, digital signatures, and knowledgeable sales and finance staff. location, relatively quick overall sales process, good quantity of new cars, digital signatures, and knowledgeable sales and finance staff. More

Samantha was so kind and answered all of our questions in a timely manner! Thanks Samantha! a timely manner! Thanks Samantha! More

Took my CRV in for service and as always had a great service experience with Ron. And while I was waiting, Brad in sales showed me some of the latest vehicles and the newest features they have. Keep up service experience with Ron. And while I was waiting, Brad in sales showed me some of the latest vehicles and the newest features they have. Keep up the good work! More

Thank you Masud for making the car buying progress very easy for myself and daughter. easy for myself and daughter. More

Samantha R. was a great help in making our purchase worry-free. Highly recommend working with her for your automobile purchase. was a great help in making our purchase worry-free. Highly recommend working with her for your automobile purchase. More