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Honda Cars of Rock Hill
Rock Hill, SC
783 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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783 Reviews of Honda Cars of Rock Hill
October 31, 2011
My wife and I just purchased a new Honda CR-V from Justin Westall at Hendrick's Honda Cars of Rock Hill. Of all the cars that we have bought over the last fifty years, this was the most pleasant experience Westall at Hendrick's Honda Cars of Rock Hill. Of all the cars that we have bought over the last fifty years, this was the most pleasant experience we have ever had. Justin was a true professional and his knowledge of his company and the product he sold is unmatched. The Hendrick's should be proud to have such a competent and dedicated employee on their staff. Bruce Carlson, Fort Mill, SC More
by becjake
Employees Worked With
Justin Westall, Justin Westall
Helpful October 31, 2011
I've previously had trouble with the gas door on my Honda Civic so when a problem occurred again I took the car to Honda Cars of Rock Hill and the service department repaired the issue at no charge which was Civic so when a problem occurred again I took the car to Honda Cars of Rock Hill and the service department repaired the issue at no charge which was appreciated. More
by Sheidbreder
Employees Worked With
Colby
October 27, 2011
Both sales reps were friendly and personable without being phony meaning only concerned about the sale. I felt valued as a customer. It was an overall good experience. being phony meaning only concerned about the sale. I felt valued as a customer. It was an overall good experience. More
by ronsan
Employees Worked With
Jim Scott & Pete, Pete Pistone, Jim Scott
October 24, 2011
While I did not purchase a Honda, and the only factor in my decision was the Salesman and not the car Honda would have been my choice. Justin Westall displayed the highest level of professionalism and knowl my decision was the Salesman and not the car Honda would have been my choice. Justin Westall displayed the highest level of professionalism and knowledge. It was a pleasure working with him andI would strongly recommend him to anyone looking to purchase a Honda. More
by Swampdog
Employees Worked With
Justin Westall, Justin Westall
October 18, 2011
We heard a whining in the car, made an appointment went in and was seen right away, one of the service people took it for a ride, wasn't sure he was hearing the same thing we were, so we were asked to go o in and was seen right away, one of the service people took it for a ride, wasn't sure he was hearing the same thing we were, so we were asked to go out with a service person and listen also. The result was that the noise we were hearing, which was faint, is being made by maybe bearings, the car is a 2006 and has almost 100,000 miles on it. Your service dept. felt it was nothing to worry about, and if it got worse to just stop by and have someone come out and ride with us to hear it, that we wouldn't need an appt. I thought that was very nice of them. Because nothing was found, we were not charged for the appt. We had this kind of experience in NY also at our Honda Dealer, love Honda and the dealership is so different from other dealerships. Wouldn't have any other car but a Honda, because of the service and the quality of the car. thanks Honda. More
by jeansteepe
Employees Worked With
Roy Rhine, Roy Rhine
October 14, 2011
Justin was very helpful providing information on financing options and vehicle options. Paul Beckman was thorough, efficient and worked to get me the best rate possible. financing options and vehicle options. Paul Beckman was thorough, efficient and worked to get me the best rate possible. More
by mbiffl
Employees Worked With
Justin Westall and Paul Beckman, Justin Westall
October 11, 2011
I gave this rating because it's the truth. I've had nothing but great service at Honda Cars of Rock Hill since I bought my Element in 2004. They are fast, friendly and sincere. nothing but great service at Honda Cars of Rock Hill since I bought my Element in 2004. They are fast, friendly and sincere. More
by Snull
Employees Worked With
Connie Underwood, Connie Underwood
October 06, 2011
I own a 2009 Honda Pilot. I purchased it new in 2009, and this has been my first experience with Honda. I have been treated like I drive a Cadillac each and every time I have visited the dealership. My and this has been my first experience with Honda. I have been treated like I drive a Cadillac each and every time I have visited the dealership. My concerns are always met and the employees there go above and beyond to try to please the customer. I will always buy Honda from this point on, and I love my car! I highly recommend Honda Cars of Rock Hill, and especially their Service Department! Emily Thompson ethompso@rhmail.org More
by ethompson1
Employees Worked With
Connie and Colby, Connie Underwood
October 06, 2011
BUYER BEWARE! We purchased a truck in February of 2011 with a CLEAN CarFax from Honda of Rock Hill. We thought about trading it in June. They pulled the report and found that a wreck from 2009 was reporte with a CLEAN CarFax from Honda of Rock Hill. We thought about trading it in June. They pulled the report and found that a wreck from 2009 was reported in MAY. Seriously - two years later. We have the clean report we were given by Honda of Rock Hill in February, and the one with the wreck from May. We are now stuck with a car we paid too much for, and no one will help. Everyone tells us, it happens and there is nothing they can do. We did our research, and we were let down. Granted Honda of RH did not know about this wreck, however there is a rear oil leak that MAY have be caused by rear end damage. The cost of repair is $1200 -$1500. You would think since we are ($3000) upside down in a wrecked car purchased from them they would be willing to help. NOPE!!! We were told it was not their problem and would have to pay for the repair. I would not recommend this dealer to a friend and will drive to Charlotte for Honda needs in the future!! They will bend over backwards to get youto buy, but not help when problems arrise. More
by cschmittle
Employees Worked With
Cam (General Manager) and Service Dept
October 05, 2011
I appreciated the ease of looking on line: the option to view the CarFax, pictures, prices and completing the credit application on line. I received a fast response to inquiries with an invitation via email view the CarFax, pictures, prices and completing the credit application on line. I received a fast response to inquiries with an invitation via email and a phone call to come into the dealership to look at vehicles. Everyone one was very professional and accommodating from the information about the cars to the hospitality, comfort and cleanliness of the dealership. Any concerns or questions I had were addressed with the same professionalism with the goal of me being satisfied with my purchase. More
by kpaster
Employees Worked With
Judy Gibson, Tim Oakes, Cam Stewart, Tim Oakes
