Honda City Chicago

Yo compre un carro pero el gerente de ventas y José Anaya son pésimos en ventas me vendieron un carro que le suena algo y me cobraron las protecciones sin ponérselas solo por ser ispsna abusan de la situac son pésimos en ventas me vendieron un carro que le suena algo y me cobraron las protecciones sin ponérselas solo por ser ispsna abusan de la situación que triste carmax tiene razón que los vendedores de autos para eso sir solo para eso sirven los vendedores de autos More

I needed to get my son’s car in for service at Honda City Chicago and I called to schedule an appointment. I called and got transferred a few times and finally left a voicemail. No one responded to my messag Chicago and I called to schedule an appointment. I called and got transferred a few times and finally left a voicemail. No one responded to my message, no one called me back. I reached out to the salesman who sold us the car, Cesar Ambrosio, and learned he was no longer with Honda City Chicago. But here’s why my experience was positive - Cesar, who didn’t have to and who doesn’t even work there anymore, made some calls on my behalf and got us in at Ed Napleton Honda in Oak Lawn. He got me in touch with Jonathan, who was able to help me out right away. I now know where I’ll be going for service from now on. Thank you, Cesar, for going above and beyond when you didn’t have to. Honda City Chicago lost a great salesman and any future business from me. More

Worst financing experience. Ricardo tovar was the reason of my bad experience. He was very difficult with his smart remarks. Will not be returning nor referring anyone to buy here. Very disappointing. Bough of my bad experience. He was very difficult with his smart remarks. Will not be returning nor referring anyone to buy here. Very disappointing. Bought the same car at Napleton honda with no insulting remarks and easy finance. More

Worst experience with Ricardo Tovar. I walked in with my parents hoping to purchase a brand new CRV and wanted to negotiate the price. After a couple hours, this guy turned disrespectful. He asked my dad wh parents hoping to purchase a brand new CRV and wanted to negotiate the price. After a couple hours, this guy turned disrespectful. He asked my dad why he was talking if the car was not for me, not him. After I did not accept his monthly offer of $498 he said “ a lot of older adults would pay this” which offended me a lot, I’m 19. And he still had to nerve to say I’m looking at the wrong car. Fortunately, I was able to get the same car at Napleton Honda that same day for a much reasonable price. More

I had a deal in the works. Was quoted a price and ready to buy. I then went to visit the dealer to confirm it was the model I wanted which it was and then asked for an out the door price to be emailed to m to buy. I then went to visit the dealer to confirm it was the model I wanted which it was and then asked for an out the door price to be emailed to me. When they gave the price the numbers were 2 thousand dollars higher than originally quoted. When I asked about it I was told the vehicle had a "pro package". So... I went to Honda's website and there is no such thing for 2k. I asked the salesman again to confirm what it was and he told me it was paint protection (about $350) floor mats ($150) and wheel locks ($20). Mark up is insane!! I responded that I didn't want them and to please adjust the price and was met with the lie that it was allocated to the vehicle. Another lie. Honda does not allocate add on parts. I called American Honda. This is really upsetting when a dealer is trying to take advantage of a supply issue, price gauge during a pandemic and then straight up lie to a potential buyer. Honda really needs to look at what this dealer is doing to customers. It wrecks the Honda brand. I will probably go another direction in regards to manufacturers because of the horrible experience here. More