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Honda Libertyville
Libertyville, IL
599 Reviews
Honda Libertyville in Libertyville, IL, is proud to be an automotive leader in our area. Since opening our doors, Honda Libertyville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Honda Libertyville will get you into the car or truck you choose with professionalism and attention to your needs.
Honda Libertyville offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Honda Libertyville has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Honda Libertyville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 599 reviews
October 09, 2025
Extremely Disappointing Experience – Honda of Libertyville My family chose Honda of Libertyville after my wife and toddler were in a serious car accident. We wanted a safe, reliable vehicle an Libertyville My family chose Honda of Libertyville after my wife and toddler were in a serious car accident. We wanted a safe, reliable vehicle and trusted the Honda name. Unfortunately, this dealership completely shattered that trust. We experienced bait-and-switch pricing, were pressured out of our own pre-approved financing, and were told add-ons like Permaplate were “mandatory.” The finance manager even said “Hope you don’t get in another accident” while trying to sell us gap insurance—knowing what my family had just been through. The vehicle was also delivered dirty and undetailed, and management has refused to take accountability. When I escalated to Honda Corporate (Case #15850808) and the BBB (Case #23892095), the dealership’s only “solutions” were to wash the car once or undo the sale entirely. Even Corporate agreed that “unwinding the sale” is not appropriate. This experience has been emotionally exhausting and completely unprofessional from start to finish. If you value honesty, empathy, and transparency, avoid this dealership and purchase your Honda elsewhere. More
by Gold
October 09, 2025
SCAM. I came in for an oil change on my 2019 Honda CRV (33,000 miles) and was told I needed a fuel induction service, coolant flush, and wheel alignment -n I came in for an oil change on my 2019 Honda CRV (33,000 miles) and was told I needed a fuel induction service, coolant flush, and wheel alignment -none of which are required by Honda's maintenance schedule. He even tried to convince me that I needed $1500 more in services, including changing the engine and cabin filters and new tires, which were completely unnecessary. This guy tried to turn a routine oil change on a well-maintained car with no issues into $2200 worth of work. Stay away from these people. More
by Margaret
September 24, 2025
Poor customer communication. One hour estimate turned into 4 1/2 hrs. Never communicated till I checked out. Poor response at checkout time. One hour estimate turned into 4 1/2 hrs. Never communicated till I checked out. Poor response at checkout time. More
by jgancbcast
Employees Worked With
No name given at desk. 1st desk next to outside door.
September 12, 2025
Excelente servicio y muy amable la persona que nos atendió .daniel Bernal, nos explicó pasinetemente y nos mostró el Carro atendió .daniel Bernal, nos explicó pasinetemente y nos mostró el Carro More
by angali1104
Employees Worked With
September 04, 2025
It was a pleasure to work with David Garcia as my salesperson when I was shopping for a new car. He is very service oriented and generously takes the extra time to show you all the tricky technology salesperson when I was shopping for a new car. He is very service oriented and generously takes the extra time to show you all the tricky technology you need to know to learn how to operate a hybrid. I appreciated his sincere desire to make sure I knew I could reach out with questions after the purpose was made. More
by SusieSmart
August 12, 2025
Bernal is an excellent salesman and easy to talk to. He was able to get me a deal that I am satisfied with. He was able to get me a deal that I am satisfied with. More
by vangyang999
Employees Worked With
August 07, 2025
It's always a pain to buy a car in a dealership but my experience in this one is not too bad. The car I bought is more than I can afford and of course, the other added fees make you feel worse. But despit experience in this one is not too bad. The car I bought is more than I can afford and of course, the other added fees make you feel worse. But despite all of that, I'm very happy with my CRV Hybrid Trailsport. Hopefully it will last as I expect from a Honda. And if it wasn't for the persistence of my salesman, Igor, i would not buy it. Igor was very knowledgeable and professional. All salesmen can be the same but Igor has a trait that make you feel like you made the right decision. His European accent adds a badass/classy experience to it too. I hope you get a good commission Igor. Honda Libertyville rocks! You owe me a few free carwash and because of you guys im going to be broke for the next few years! I love my car though! 👍🏻👍🏻 More
by napoleon.samaniego
August 07, 2025
The way that they have helped in the many ways of purchasing a new vehicle. They offered me an amazing deal, which ultimately led to me buying a car. If it wasn’t for the incredible hospitality shown purchasing a new vehicle. They offered me an amazing deal, which ultimately led to me buying a car. If it wasn’t for the incredible hospitality shown by the sales person and the staff at the dealership. More
by Fatimapacheco093
August 03, 2025
I am very unhappy with my visit and this guy tried to sell me unnecessary services. My visit was for an alignment, which was performed but did not resolve the issue. This guy stated I needed other wor sell me unnecessary services. My visit was for an alignment, which was performed but did not resolve the issue. This guy stated I needed other work done to ensure the alignment issue resolves, only to tell me this after the alignment service was done, not before during I initial inspection. A lot of unnecessary services all of a sudden appeared and exceeded well over thousands of dollars. I've been very unhappy with this location since being bought out by Murgado Automotive Group. This location was much better before the acquisition. I advise taking your business elsewhere. More
by Mark224
Employees Worked With
