
Honda Libertyville
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Everyone I met there was very nice and helpful. The cars on the lot that were for sale were all very nice cars The cars on the lot that were for sale were all very nice cars More
This dealership was so great in every way. Isiah was extremely helpful and honest. I will be recommending him to all of my friends and family. Isiah was extremely helpful and honest. I will be recommending him to all of my friends and family. More
Isaiah Vega was exquisitely professional and extremely helpful for the whole process of buying our Honda. helpful for the whole process of buying our Honda. More
Isiah was extremely professional and a pleasure to work with throughout the experience of buying our new Honda. We will remember him as the face of Honda Libertyville. with throughout the experience of buying our new Honda. We will remember him as the face of Honda Libertyville. More
Isiah was very patient and took his time to explain all the details and answer all of our questions, very friendly and welcoming definitely recommend you look for him when coming in. Great guy the details and answer all of our questions, very friendly and welcoming definitely recommend you look for him when coming in. Great guy More
Isiah was SUPER helpful. ! Answered all of my questions and showed me all of my options! He was able to work with me and find me exactly what we were looking for! He is a ver ! Answered all of my questions and showed me all of my options! He was able to work with me and find me exactly what we were looking for! He is a very attentive, knowledgeable, and empathetic sales person! Would recommend 100% More
The service department is a JOKE! Unprofessional, unreasonable, scam after scam. If you think you are going for a simple oil change...be ready to pay for extras that you likely don't Unprofessional, unreasonable, scam after scam. If you think you are going for a simple oil change...be ready to pay for extras that you likely don't need. Or, if you're like me, a loyal, valuable customer who has a well-maintained car, bringing it in for a recalled repair - which is FREE from Honda, you leave with major engine damaged caused by faulty parts and improper installation. Replaced the fuel pump parts, returned the car to me with all the dashboard lights lit up, then proceeded to tell me it was a faulty o-ring. Seriously, faulty parts as a recall replacement? It's true. Got the car back and after one day of driving, I hit the lottery and somehow blew the head gasket. Some say it cannot be related, as Honda did, but others...true mechanical professionals would disagree. Honda Libertyville's service team/manager thinks people are stupid. They told me the full repair costs (including service I didn't need and previously declined because I just had it done a couple months ago) totaled ~$7500. FOR WHAT SHOULD HAVE BEEN A FREE RECALL PART. Honda Libertyville doesn't care they see dollar signs. After arguing for a MONTH, the cost amazingly came down to ~$2600. I was held hostage for these repairs and had no choice. This place is a major scam...read the reviews before wasting your time and money. Stay away from any/all Murgado owned dealerships. They are a theft ring in plain sight. Oh, forgot to mention...good luck getting a loaner car, if needed. Magically, with a lot full of cars (shocker...that aren't getting sold), they will not have one available for you. Took me 3 weeks to finally get one. Did I mention they flat out don't care? More
Peter Benyamin. Is wonderful . Great customer service . I appreciate his help and his expertise .its knowledgeable kind professionals that keep me coming back. Tha Is wonderful . Great customer service . I appreciate his help and his expertise .its knowledgeable kind professionals that keep me coming back. Thanks again Peter!!! More
I have been going to this dealership since I bought my Honda in 2020. I selected this dealer for my maintenance since it was close to my job. However, I thought it was Honda policy not to provide loaners Honda in 2020. I selected this dealer for my maintenance since it was close to my job. However, I thought it was Honda policy not to provide loaners and charge a fee for using a credit card. I have been unhappy with their service, I feel they are sometimes border line rude. They don't even look up and greet you when you walk in the door, you have to get their attention. I finally got fed up and went to the Gurnee Honda dealership and I find they provide loaners and do not charge a fee for using a credit card. Libertyville has been ripping off us off by charging a fee and snobbish about not allowing loaners. Have had to pay for weeks of renting a car because they would not give me a loaner. I cannot believe this was just the practice of that location. I was so disappointed in Libertyville that I wanted to trade in my Honda and never buy another Honda again. They should not be allowed to follow such business practices. More
Peter B. at Honda Libertyville doesn’t just write service orders, he writes peace of mind. Straight shooter, zero fluff, and somehow always makes car trouble at Honda Libertyville doesn’t just write service orders, he writes peace of mind. Straight shooter, zero fluff, and somehow always makes car trouble feel less like trouble. Ask for Peter. He’s the calm in the chaos. More