Honda Libertyville - Service Center

I have been going to this dealership since I bought my Honda in 2020. I selected this dealer for my maintenance since it was close to my job. However, I thought it was Honda policy not to provide loaners Honda in 2020. I selected this dealer for my maintenance since it was close to my job. However, I thought it was Honda policy not to provide loaners and charge a fee for using a credit card. I have been unhappy with their service, I feel they are sometimes border line rude. They don't even look up and greet you when you walk in the door, you have to get their attention. I finally got fed up and went to the Gurnee Honda dealership and I find they provide loaners and do not charge a fee for using a credit card. Libertyville has been ripping off us off by charging a fee and snobbish about not allowing loaners. Have had to pay for weeks of renting a car because they would not give me a loaner. I cannot believe this was just the practice of that location. I was so disappointed in Libertyville that I wanted to trade in my Honda and never buy another Honda again. They should not be allowed to follow such business practices. More

Peter B. at Honda Libertyville doesn’t just write service orders, he writes peace of mind. Straight shooter, zero fluff, and somehow always makes car trouble at Honda Libertyville doesn’t just write service orders, he writes peace of mind. Straight shooter, zero fluff, and somehow always makes car trouble feel less like trouble. Ask for Peter. He’s the calm in the chaos. More

Peter was outstanding—professional, honest, and incredibly helpful throughout the entire process. He made everything smooth and stress-free, and I truly appreciated his attention to detail and no-p incredibly helpful throughout the entire process. He made everything smooth and stress-free, and I truly appreciated his attention to detail and no-pressure approach. Highly recommend working with him! More

I had a great experience at Honda Libertyville thanks to Peter Benyamin. He went above and beyond as a service advisor when I brought in my Honda Accord. From the moment I arrived, Peter was professional, k Peter Benyamin. He went above and beyond as a service advisor when I brought in my Honda Accord. From the moment I arrived, Peter was professional, knowledgeable, and incredibly helpful. He took the time to explain everything clearly and made sure my car was taken care of promptly and thoroughly. What stood out most was his honesty and attention to detail—he kept me updated throughout the process and made sure I understood what services were truly needed. It’s rare to find someone who genuinely cares about the customer experience the way Peter does. If you’re looking for someone trustworthy and dedicated at Honda Libertyville, I highly recommend asking for Peter Benyamin. He’ll treat your car like it’s his own. More

I had a Great experience , Peter is very knowledgeable and I was really impressed. He told it to me straight and I really appreciated that. I felt I was in really good hands with Peter and I was really impressed. He told it to me straight and I really appreciated that. I felt I was in really good hands with Peter More

Carlos in Parts was a lifesaver during my recent visit to Honda Libertyville. He was prompt, professional, and had everything I needed for my new Odyssey. Carlos knows his stuff and made sure I had exactly w Honda Libertyville. He was prompt, professional, and had everything I needed for my new Odyssey. Carlos knows his stuff and made sure I had exactly what I needed before I left. Excellent customer service all around! More

Peter in the Service Department at Honda Libertyville was phenomenal! He was approachable, detailed, and made me feel like a priority. Peter took the time to explain what was being done to my vehicle and pro phenomenal! He was approachable, detailed, and made me feel like a priority. Peter took the time to explain what was being done to my vehicle and provided honest, straightforward recommendations. Great customer service from start to finish – Peter is definitely a go-to for service! More

Carlos in Service deserves five stars for his exceptional work at Honda Libertyville. He managed my oil change seamlessly and kept me informed every step of the way. Carlos is efficient, courteous, and clear work at Honda Libertyville. He managed my oil change seamlessly and kept me informed every step of the way. Carlos is efficient, courteous, and clearly committed to providing excellent service. Highly recommend him and the entire Service Department! More

Made an appointment for oil change was told I had to wait 2 hours so why do I make an appointment if I had to wait that long. The guys wanted to do extra things and charge over $700 what do I look like a mil 2 hours so why do I make an appointment if I had to wait that long. The guys wanted to do extra things and charge over $700 what do I look like a millionaire or stupid. Very disappointed!! More

Easy to set up appointment, took care of my problem went out of their way to make sure I was happy and it didn't take to long. out of their way to make sure I was happy and it didn't take to long. More