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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,975 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,975 reviews

June 29, 2024

Great, honest. Service for my third purchase from Honda North through Ed Dake. Satisfaction each time More

by danconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2024 -

Honda North responded

Thank you so much for taking the time to share your feedback with us, Dan. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sincerely, Honda North

June 28, 2024

Took my 2018 Honda HR-V in for a/c service. After charging me $164.95 for a "diagnostics", I was quoted a repair price of over $1200. I took my car to an independent Honda mechanic who told m More

by polarbear1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Rubino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Honda North responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Honda North

Jul 04, 2024 -

polarbear1990 responded

Thank you, but short of a refund, there is not much to discuss here. You can check the email exchange between myself and Dominic. I have literally spent thousands of dollars at your dealership over the years and consider this episode (I.e. being provided an unnecessary repair diagnosis, then being charged for it on top of that) unacceptable. And to boot, all anyone seems to care about is the survey, not customer service.

June 27, 2024

Good dependable timely no wait trustworthy friendly . Immediately serviced my car. Knowedgable Supplied update upon lea ing More

by Karpowicz.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Woolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jairo Baez
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Jun 27, 2024 -

Honda North responded

Thanks for sharing your experience! We're glad to hear our Honda North team provided timely and dependable service. We appreciate your trust in us! Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2024

Jorge was excellent will be back for regular maintenance for 3020 Honda CR-V in the future. More

by Old enough
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

June 22, 2024

Excellent service when a tire issue occurred and service light appeared. Promptly and efficiently repaired More

by Joan Kershaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
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Jun 24, 2024 -

Honda North responded

Thank you, Joan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

June 20, 2024

Service was excellent very efficient and very thorough. Gave me a complete rundown a review of what was done and what needs to be. More

by Coachrobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 21, 2024 -

Honda North responded

Coachrobson, we're glad to hear you had an excellent experience with our efficient and thorough service at Honda North. Thanks for the review! Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 20, 2024

Excellent dealership easy to work with Ed Dake very good customer service showed everything me More

by Smokey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Killian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Honda North responded

Thank you for the kind review! Ed & the team hope to see you again next time here at Honda North! Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 20, 2024

Great service my air conditioning stopped working and the heat wave was coming They got my car back to me all fixed and cooling plus did drive belt and engine cooling system flush . Great timing the heat w More

by Westie mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Giacometti
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Jun 20, 2024 -

Honda North responded

Thank you for sharing your experience! We're glad our Honda North team could get your air conditioning fixed just in time. Stay cool and drive safe! Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 19, 2024

I took my car to Honda North for a state inspection and dealt with Domoinic Rubino. He was very friendly, courteous and professional. He gave me a time frame for when the car would be ready and it was fini More

by richard.stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Honda North responded

Thank you for sharing your positive experience with Dominic at Honda North! We're glad to hear everything went smoothly and on time. We look forward to assisting you again in the future! Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 19, 2024

Natra was absolutely amazing. I would definitely use Honda North again just because of the great service that she gave me. More

by Sjmerkle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natra Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Honda North responded

It's great to hear that Natra was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Honda North! Sincerely, Honda North

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