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Honda North - Service Center

Danvers, MA

4.7
865 Reviews

865 Reviews of Honda North - Service Center

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March 12, 2025

I purchased my civic from Honda North back in 2015 and I’ve been coming here for service ever since then. My experience on Saturday with Nygell was great. He greeted me when I got there and within 30 mins More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diaz, Nygell
Mar 12, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nygell met your expectations. Thank you for choosing Honda North. We look forward to having you as a valued customer for many years to come! Sincerely, Honda North

March 12, 2025

Customer service was excellent. Very clean and comfortable waiting area. Didn’t have to wait too long More

by kathy.oblenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Honda North responded

Kathy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

March 08, 2025

Honda North was outstanding … especially Dominic in the service department.. the problem was identified & fixed. The communication from Dominic was timely & professional..He was especially helpful in expla More

by dfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dominic met your expectations. Thank you for choosing Honda North. We look forward to having you as a valued customer for many years to come! Sincerely, Honda North

March 06, 2025

Professional, friendly, prepared. Flexible , personable, kind. They made my experience easy and comfortable. Well done ! More

by Mheffer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

March 01, 2025

The employees are always very courteous. They have great customer service. It is always a pleasure to come back More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 03, 2025 -

Honda North responded

Casey, we're delighted to hear that you consistently enjoy your visits with us at Honda North. Thank you for highlighting our team's courteous service! We look forward to welcoming you back soon. Sincerely, Honda North Danvers, MA www.hondanorth.com

March 01, 2025

Brought car for recall repair. Jorge took care of me. He was very informative and efficient. He told me it would take one hour and it was ready in one hour. Excellent service. More

by rdussault2548
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Honda North responded

We're delighted to hear that Jorge provided you with informative and efficient service during your recall repair at Honda North. Thank you for sharing your experience, and we're glad everything went smoothly! Sincerely, Honda North Danvers, MA www.hondanorth.com

February 26, 2025

Honda North service is outstanding. Appointments are easy to make, service people are kind, understanding and listen Prices are very competitive. Jorge is very communicative and so More

by jburt939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Honda North responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Honda North

February 14, 2025

Always greeted promptly. Service done efficiently and properly. Comfortable waiting area and easy checkout. Car nice and clean afterwards! More

by Boxford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nygell
Feb 14, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

February 07, 2025

Excellent service. Dominic was great to work with and kept in touch regarding the repairs and when I could pick it up. Also cleaned the car! More

by moiny57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Honda North responded

Hi Moiny, we're delighted to hear that Dominic provided excellent service and kept you informed throughout the process at Honda North. Thanks for sharing your experience with us! Safe travels! Sincerely, Honda North Danvers, MA www.hondanorth.com

February 03, 2025

Bought my CRV brand new here years ago and I always get my service done here, won’t go anywhere else. Chad is the advisor I always pick when I get my service done, he is excellent!! More

by cgraffeo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Honda North responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad and our team, and we look forward to working with you again. Sincerely, Honda North

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