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Honda North - Service Center

Danvers, MA

4.6
779 Reviews
Call Service Center (978) 539-5059

779 Reviews of Honda North - Service Center

Sort by
March 02, 2024

The service reps are very polite. My rep made sure I had everything I needed More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Joanne, please let us know. Sincerely, Honda North

Helpful
February 28, 2024

The dealership had very bad communication problems of when the car was going to be done or just no call backs at all . The car was suppose to be done the same day no problem it was the next day . I wasn’ More

by info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who
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Mar 01, 2024 -

Honda North responded

We're sorry to hear about your experience. We understand how frustrating this can be, especially when you are expecting updates on the status of your car. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Bryan Laskin - General Manager - 978-539-5050

Helpful
February 28, 2024

Everything went very well during my recent service visit to Honda North. The seatbelt recall issue on my Accord was resolved and I was out in less than 1 hour. I always experience excellent service and trea More

by Johngogolos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Honda North responded

John, thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

Helpful
February 26, 2024

What was done before, and what came afterwards was unacceptable‼️ anyone I talk to gave me the runaround. More

by gerrym52'
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Dorazio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Honda North responded

Gerry, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Honda North

Helpful
February 24, 2024

The only place I would buy a car. The service department is excellent and timely! More

by Marg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

Helpful
February 09, 2024

The reason why I buy my cars at Honda North, the service dept is excellent More

by christine squillace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Dake is the BEST!
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Feb 09, 2024 -

Honda North responded

We really appreciate you taking the time to leave Honda North this awesome review, thank you! Sincerely, Honda North Danvers, MA www.HondaNorth.com

Helpful
February 07, 2024

Buying a car it’s great, when having a service it’s bad. My last service wasn’t great. I paid so much money for a job that my 6 year old could do better. More

by lmendez74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Honda North responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Honda North

Helpful
February 06, 2024

My service advisor Domenic Rubino was extremely helpful and accommodating. Kept me up to date while my vehicle was being serviced More

by Jshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Honda North responded

Thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad Dominic and our team were able to help, and we hope to see you again! Sincerely, Honda North

Helpful
February 06, 2024

Best service in the northshore area. Fast, professional and good price. 100% recommend see you soon. More

by familywellnessinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Ariel and our team can assist you with in the future, please let us know. Sincerely, Honda North

Helpful
January 25, 2024

Always do a great job. Very comfortable environment. Chad always goes above and beyond to be helpful. More

by Thomas.Welenc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Honda North responded

Thomas, we're glad to know you had a great experience with Chad at Honda North. We always aim for excellence and your feedback is much appreciated! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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