Honda Of Annapolis

WARNING TAKE YOUR BUSINESS ELSE WHERE! I worked with these people for over 2 weeks when we finally came to an agreement and they put it IN WRITING I drove from Northern Virginia across the beltway durin these people for over 2 weeks when we finally came to an agreement and they put it IN WRITING I drove from Northern Virginia across the beltway during rush hour only to have them no longer honor our written agreement. After listening to 1.5 hours of lies I packed up my things and walked out disgusted and with the sense that I have wasted countless hours for nothing. More

Trey Wilson provided outstanding service and professionalism during the entire sales process. He made our visit to the dealership pleasant and overall a nice experience. He kept himself availa professionalism during the entire sales process. He made our visit to the dealership pleasant and overall a nice experience. He kept himself available via phone, email and text messaging which allowed me to stay in touch with him during core dealership business hours. My initial contact was via the website and Trey immediately replied to my email and interest in purchasing a Honda Pilot. He provided the information I requested and we scheduled a date/time for my visit. Please extend our thanks and gratitude to Mr. Wilson. Hector and Carmen Colon More

The sales service was unique in it's kindness and understanding of life situations. The sales team accommodated my needs without question and rose above and beyond what a first time buyer of new car understanding of life situations. The sales team accommodated my needs without question and rose above and beyond what a first time buyer of new car would have expected. More

Andy was very helpful. This was my first time buying a new car. He made me feel very comfortable, and made the experience painless. I actually enjoyed buying a car! new car. He made me feel very comfortable, and made the experience painless. I actually enjoyed buying a car! More

sales rep was friendly, knowledgable, excellent to work with and very attentive to our needs....he was efficient and helpful in educating us to our choice of vehicle. with and very attentive to our needs....he was efficient and helpful in educating us to our choice of vehicle. More

I came to Honda of Annapolis after finding a used vehicle I was interested in and could afford. I was greeted by and ended up working with Mr. Jesse Mandelkom. Mr. Jesse was courteous, polite, soft-spoken I was interested in and could afford. I was greeted by and ended up working with Mr. Jesse Mandelkom. Mr. Jesse was courteous, polite, soft-spoken and professional. What I most appreciated about Mr. Jesse was that he did not "push" to sell a vehicle. He allowed me to look only at the vehicles I was interested in and answered all my questions to the best of his ability. His demeanor was calming and helped put me at ease. Mr. Violett was patient and informative; further assisting me in purchasing a vehicle that I will enjoy for a long, long time. Buying a vehicle is always somewhat stressful. A huge "Thank You" to Jesse Mandelkom and Mr. Voilett for making it easier for me. More

Having purchased a Rav4 two weeks ago, I later found that the drivers door lock actuator wasn't functioning. Although an 'as is' purchase, Matt (showroom sup) listened to my issue, and immediately approved the drivers door lock actuator wasn't functioning. Although an 'as is' purchase, Matt (showroom sup) listened to my issue, and immediately approved the repair at the dealership's expense. Living in Virginia, Bruce (Svc Mgr) completely accommodated my travel to Annapolis, scheduled the repair according to my needs, and had my car repaired by 08:15 in the morning - long before I expected it, thereby allowing me to get back into my day ahead of schedule. Now that's customer service. The Honda of Annapolis team has certainly earned my respect and future business. More

Exceedingly pleased. I purchased a used car, and was aware of listed price. Prior to driving from Herndon, VA, the price was renegotiated, saving me $2K, justifying my drive to Annapolis. Upon arrival aware of listed price. Prior to driving from Herndon, VA, the price was renegotiated, saving me $2K, justifying my drive to Annapolis. Upon arrival, I test drove the vehicle and Charlie (sales rep) met all of my sales needs/requirements (including a second run through the detailing shop - still needed a little more work). Matt (floor sup) and Eva (contracts/fin) were most cordial and accommodating as well. Further, because I had driven to Annapolis, Matt authorized free delivery to NoVa as well, saving me a significant inconvenience. Strongly recommend this sales team at Honda of Annapolis. More

I had no intention of buying a new vehicle that day. Wasn't set on getting a SUV or a car. But they gave a me a price and the vehicle I wanted and no one else could beat. I walked out with my new fully Wasn't set on getting a SUV or a car. But they gave a me a price and the vehicle I wanted and no one else could beat. I walked out with my new fully loaded CRV that day! That says a lot about the saleman. I have never bought a vehicle in one day ever before. They would not let me leave until I was satified. I was very satified with my new CRV. More

We contacted Honda of Annapolis after spending several frustrating hours at a different local Honda dealership. Andre immediately offered us a good and fair price for the purchase of two vehicles. T.J. frustrating hours at a different local Honda dealership. Andre immediately offered us a good and fair price for the purchase of two vehicles. T.J. took over our deal and made sure that all of our questions and requirements were met. Overall, the staff at Honda of Annapolis (Andre, T.J., Mat, Pam) stuck by their word, added a few wonderful options, and treated us in a friendly and professional manner. We would recommend this dealership to any friend, family member or acquaintance who desires fair and courteous service, and immediate delivery of a vehicle. Thanks again for a great experience! More