Honda On Grand

I was pleased--I was pleased-I was keep up the good work in the future pleased work in the future pleased More

I made an appointment via the website, which asked if I would be using the shuttle, waiting at the service station, or if I had a ride. I indicated that I would be waiting. When I arrived I was told that I would be using the shuttle, waiting at the service station, or if I had a ride. I indicated that I would be waiting. When I arrived I was told that I needed multiple services and it would take 2 hours. I did not have 2 hours to wait, so I asked if a simple oil change would be quicker and I would come back for the other services when i had more time or a ride. They said yes, it should be an hour-hour and a half. Which was still too long, but I hoped it would only be about an hour. Well, just the oil change took 2 hours and 10 mins. I recently purchased this car form Honda on Grand and would prefer to have all maintenance done at their service station while under warranty, but this makes it very difficult to rationalize a $90 oil change that sucks up over two hours of one's time. Additionally, I used to go to the Honda service station in Chicago and they always washed the car, whether it was an oil change or engine rebuild, and that was a nice perk. More

James B. Was awesome and informed me of my options recommendations and status updates during the service. The work was actually done about 25% faster than est Was awesome and informed me of my options recommendations and status updates during the service. The work was actually done about 25% faster than estimated. Great service I will keep coming back. Thank you Honda team More

Was told up front they were running behind schedule. Understood and thanks for being up front. Keep up the good work. Understood and thanks for being up front. Keep up the good work. More

Kyle is an excellent salesperson. Very knowledgeable about all aspects of the vehicles. He presented several options so that we could make the choice that was perfect for us. Highl Very knowledgeable about all aspects of the vehicles. He presented several options so that we could make the choice that was perfect for us. Highly recommended for all customers. More

Vince is a nice salesman and working hard to get the job done and sell the car at reasonable price,i am very satisfied his service. done and sell the car at reasonable price,i am very satisfied his service. More

Pascuele "Pat" was awesome! Even when it appeared he was not getting support from the crew in the back to clean and prep my new purchase, he personally hustled in the 85 degree Even when it appeared he was not getting support from the crew in the back to clean and prep my new purchase, he personally hustled in the 85 degree heat to get a cloth to touch up the vehicle's appearance. He helped us with 2 vehicles in the same day, helping us afford both purchases. We are repeat customers and will continue to be. More

Good communications, good service. I would go back to them for all my Honda automotive needs. I would go back to them for all my Honda automotive needs. More

The salesman Samuel D and Sam Syed were very passionate and friendly. Both had extreme clarity about what they were explaining and friendly. Both had extreme clarity about what they were explaining More

Easy to work with. Explained pricing breakdown thoroughly. Worked with me on budget. Answered any questions I had. Kind and courteous. Explained pricing breakdown thoroughly. Worked with me on budget. Answered any questions I had. Kind and courteous. More