Honda On Grand

Nice service and friendly staff Specially was eddy and fidal the guy how was me in the first until I lease the car thank you so much for the time fidal the guy how was me in the first until I lease the car thank you so much for the time More

Very thorough and organized service reps and very helpful. Service did a great job with the repair and it was all done while I waited. helpful. Service did a great job with the repair and it was all done while I waited. More

Lynn and Dave are always amazing in service when I visit! Always in/out at a reasonable time table and super honest. Highly recommend both of them and the rest of the service team. Always in/out at a reasonable time table and super honest. Highly recommend both of them and the rest of the service team. More

Certified Pre-Owned 2016 Honda Civic LX-T I purchased a Certified Pre-Owned 2016 Honda Civic LX-T from this dealership and I could not be happier. The showroom salesman Daniel R. gave my fami I purchased a Certified Pre-Owned 2016 Honda Civic LX-T from this dealership and I could not be happier. The showroom salesman Daniel R. gave my family and I, a very good deal and took care of all of our concerns regarding this Certified Pre-Owned. I will look for him with my next Honda purchase. Thank you, Daniel R. More

I called Honda on Grand regarding the problem I was having with my 2006 accord. The gentleman Mike told me to come in, which I did. Everyone in the service dept was professional and courteous In no t having with my 2006 accord. The gentleman Mike told me to come in, which I did. Everyone in the service dept was professional and courteous In no time my auto was fixed and I was ready to go More

Friendly and courteous always It is one of those things you would rather not do, but periodic inspection is needed for keeping vehicle in good condition. Some visits have been shor It is one of those things you would rather not do, but periodic inspection is needed for keeping vehicle in good condition. Some visits have been short while others have taken a couple of hours. I have always found the staff to be very pleasant and helpful. More

I pulled in on a very busy Saturday afternoon and my issue was addressed in reasonable time. Tire pressing light was on and it turned out to be a flat. New tire was installed. issue was addressed in reasonable time. Tire pressing light was on and it turned out to be a flat. New tire was installed. More

The worst auto servicing facilty I've experienced in my life Dishonesty and deceit from the moment I walked in the door until the moment I walked out! I'll get a second opinion Total mistrust! Dishonesty and deceit from the moment I walked in the door until the moment I walked out! I'll get a second opinion Total mistrust! More

Worse service department I have ever been to! Incompetent technicians and rude customer service staff. I took my 2016 Honda Accord there to have them check a rattle noise under the hood.They h Incompetent technicians and rude customer service staff. I took my 2016 Honda Accord there to have them check a rattle noise under the hood.They had the car for 3 and a half days and at the end of that time they called me to say "We can't locate the rattle and we can't continue to waste labor hours on your car, come pick up your car". I was absolutely shocked, I had expected a Honda dealership to actually care about their customers. In addition, they left me stranded at work the first evening without a loaner vehicle, the customer service guy (Mike) informed me "they didn't have a loaner vehicle to give me" when I called him at 4:30 pm to get a status update on the car. They did not call me one time over day 2 or day 3 to give me a status update, I always had to call them. I was also informed by Mike that David Abraham (the service manager) was too busy to get on a phone call with me. I picked up my car and took it to Valley Honda in Aurora and they found the problem (transmission mount) after an hour and a half inspection. 3 and a half days Honda on Grand "worked" on my car! The service technicians and staff at Honda on Grand are absolutely incompetent and they do not give a crap about their customers. I am currently working with Honda Automotive on America on a case against them and I intend to take this thing as far as it can go. They will treat you like crap, DO NOT GO THERE! More

oil change I went in for an oil change without an appointment. They took me right in and i was out in an hour. I was very pleased . I went in for an oil change without an appointment. They took me right in and i was out in an hour. I was very pleased . More