Honda On Grand

Great! Great customer service. Staff was really great.recommend this dealer to everyone. If your ever shopping for a new or used car don’t look for no one el Great customer service. Staff was really great.recommend this dealer to everyone. If your ever shopping for a new or used car don’t look for no one else. More

Great experience We were extremely impressed with the high level of sincerity, professionalism and positive communication skills that we experienced. It was very re We were extremely impressed with the high level of sincerity, professionalism and positive communication skills that we experienced. It was very remarkable. My husband and I will definitely travel all the way from Fort Wayne Indiana to your dealership to do business again! More

The Honda Dealers The dealers were very pleasant, respectful, efficient, thorough and professional. Thank you, Honda on Grand!! I will give a positive thumbs up on th The dealers were very pleasant, respectful, efficient, thorough and professional. Thank you, Honda on Grand!! I will give a positive thumbs up on this dealership!! More

Easiest car purchase ever. I've purchased numerous vehicles in my life, but this was the easiest purchase ever. I didnt have to sit there for hours haggling for a good price... I've purchased numerous vehicles in my life, but this was the easiest purchase ever. I didnt have to sit there for hours haggling for a good price... i was given the best price right off the bat. Before coming in, I had contacted 6 dealerships about the vehicle I wanted. Three of those told me to come in and we can talk price... I didnt want to waste my time so those got automatically scratched. Between the other three, Honda on Grand gave me the best price, by far. The salesman, Austin was very kind, made sure multiple times that we had no questions or concerns. The financial guy, Luke, explained everything to us in detail and answered all of our questions. Just an overall pleasant experience. Definitely recommend this dealership, they know what theyre doing. More

Don’t sign anything until you look everything over. My wife and I went to the dealership today 09/01/18. We fell in love with a showroom 2018 Honda Pilot with a window price painted yellow and red on t My wife and I went to the dealership today 09/01/18. We fell in love with a showroom 2018 Honda Pilot with a window price painted yellow and red on the front windshield for $36,990 + title taxes, plates on the front windshield ( we took pictures of it). The sales staff and I negotiated and agreed on a price for that vehicle at $33,500.00 ( -$500 for my used vehicle) which he made us even shake on it. The salesman took our info to start the paperwork and came back with a final receipt for us to sign. Luckily my wife who is in the banking business looked it over and saw that there was an additional $1010.00 that we questioned. The salesman seemed surprised that she observed that and said “oh I forgot to tell you but that additional $1010.00 was for the running boards that came with the vehicle. We told him that was not right cause we negotiated a deal with that vehicle for $33,500.00. He tried convincing us that it was ok. We asked to speak to a manager which we did. The so called manager who called himself “Jessie” came over to speak to us and asked us what issues did we have. We explained the same situation to him and he responded “the only thing we can do is give you a different vehicle without the floorboards.” His body language said it all of the service he was going to give us. He sat slouch on the chair as if he cared. We said definitely not cause we negotiated the deal with the showroom car not with a different vehicle without the running boards. So anyone who is shopping for a car please look over your final receipt before the same happens to you. More

CR-V EX-L Good new inventory selection, a quick purchase process and very helpful sales guy (Austin). Thoroughly went over numerous features of CR-V. Love the Good new inventory selection, a quick purchase process and very helpful sales guy (Austin). Thoroughly went over numerous features of CR-V. Love the vehicle. More

OUTSTANDING DEALERSHIP James, is a superior sales representative who is polite, considerate, and knowledgeable regarding the Honda Pilot's features and overall functionality James, is a superior sales representative who is polite, considerate, and knowledgeable regarding the Honda Pilot's features and overall functionality. As a professional, he was a pleasure to work with and an asset to your dealership. We will highly recommend James as well as Honda on Grand dealership to our friends and family. Everyone there is always so friendly and courteous. Great service department too. More

Amazing service Amazing customer service! Vince was very helpful from the beginning and he was very accommodating. We first ended up cancelling our appointment due to Amazing customer service! Vince was very helpful from the beginning and he was very accommodating. We first ended up cancelling our appointment due to a family emergency, but near the end of the day we were able to find time to stop by, and Vince was there to accommodate us despite the fact that we cancelled on him earlier that day. Him and Julio worked hard to get me a great deal that helped me purchase my very first car. Thank you to everyone at Honda on Grand! More

Will Jordan was great. Thorough and straight up to deal with him. I would buy from him again. Dealer was fast in processing. Great experience. was great. Thorough and straight up to deal with him. I would buy from him again. Dealer was fast in processing. Great experience. More

Honorable dealership This dealership is a rare find. They do what they say they're going to do. Best car buying experience I've had. And this is the second time I've bough This dealership is a rare find. They do what they say they're going to do. Best car buying experience I've had. And this is the second time I've bought from them. The first time was 11 years ago. Will always go to this dealer before considering others. More