
Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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No Games, No Gimmicks Ryan will take care of you! Ryan is a straight shooter, played no games, no gimmicks. We got a straight forward price over the net, he emailed to follow up with a lower price. I Ryan is a straight shooter, played no games, no gimmicks. We got a straight forward price over the net, he emailed to follow up with a lower price. I did not check my email as it was sent while we were on our way to the dealership, so he himself said, "Did you get my email, we lowered or price." He didn't try any high pressure tactics for accessories, just asked if we wanted any. Once we left, we saw a scratch on the glovebox, and emailed him. He immediately responded stating he ordered a glovebox and to make an appointment to get it installed. I absolutely recommend dealing with him. We will ask for him if we are in the market next time. We absolutely loved dealing with him. The finance/business manager who just transferred from sales, Jesse Esparza was a different story. I cannot recommend him. If we buy another car and he is the finance manager for it, I will walk out and ask for a different finance manager, and will not buy if he is the finance manager we have to deal with. He uses high pressure tactics to try to sell you extended warranties. Literally, yes, arguing about why you need one. I was there to help my cousin thru her 1st car purchase, he at one point stated "she's buying the car I'm asking her, not you", "I will write on the finance contract that if anything breaks big papi (referring to me) will pay for it", "nobody cares about dealer ratings, if the price is good they buy, we have horrible reviews, look at us on yelp, your still buying the car from here, I'm telling you the warranty company is good, even if there testing is poor." My experience with him does not effect my future purchases from them, as we will not absolutely deal with him. My experience with him does not effect my future purchases from them, or my perception of the dealer. I absolutely recommend visiting and buying from them. We will absolutely not deal with him. Ryan's upbeat personality, straight forwardness, demeanor, professionalism, customer service skills made up for finance guys shortcomings. I recommend this place, just ask for the other finance guy if you don't want to deal with the xx. More
Easy process The process went smooth...it nice when you know what you want. Got my paper work done swiftly, left with car ready and neatly prepared. Nice guys The process went smooth...it nice when you know what you want. Got my paper work done swiftly, left with car ready and neatly prepared. Nice guys More
Made choosing and buying a car simple People were friendly and eager to help as well as explain and talk through each step of the process. Negotiating price and buying the car was made muc People were friendly and eager to help as well as explain and talk through each step of the process. Negotiating price and buying the car was made much easier than other dealerships. More
Made the process easy to understand and enjoyable Purchased a 2017 Honda HRV and it was the best experience by far I've had in buying a car. I would recommend this dealership to anyone when buying a H Purchased a 2017 Honda HRV and it was the best experience by far I've had in buying a car. I would recommend this dealership to anyone when buying a Honda. More
Great experience I highly recommend Honda on Grand. Great service, price, people, and knowledge of their products. They wasted no time from beginning to end and I had I highly recommend Honda on Grand. Great service, price, people, and knowledge of their products. They wasted no time from beginning to end and I had a new car in no time. More
Excellent Customer Service!!! I found the vehicle I was looking for with the price I was willing to spend. Greatly appreciate the help from both Ryan, and Jesse!! I found the vehicle I was looking for with the price I was willing to spend. Greatly appreciate the help from both Ryan, and Jesse!! More
exellent service I found what I was looking for...starting from their website until i finished the deal for my Honda CRV. I appreciate the help from Julio Cano. I found what I was looking for...starting from their website until i finished the deal for my Honda CRV. I appreciate the help from Julio Cano. More
Fast & Easy Friendly,Honest, in & out in about 1hour & 1/2 with my New CRV,Ryan was sure to have the vehicle i was looking for,ready for me when i arrived to Deal Friendly,Honest, in & out in about 1hour & 1/2 with my New CRV,Ryan was sure to have the vehicle i was looking for,ready for me when i arrived to Dealer. Asome! More
Excellent Customer Service! Everyone at Honda on Grand provided great customer service and made me feel welcomed. If in the future I need another vehicle, I will definitely be ba Everyone at Honda on Grand provided great customer service and made me feel welcomed. If in the future I need another vehicle, I will definitely be back. More
Excellent Julio has given customer priority. Special thanks to Sam for staying late for us and answered all the questions. Sam made us feel comfortable and expl Julio has given customer priority. Special thanks to Sam for staying late for us and answered all the questions. Sam made us feel comfortable and explained all the little things in detail out of his working hours. Sam is courteous and extremely knowledgeable. It was a lovely experience overall. More