Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I bought three cars with Igor Royzengurt at this dillership and was very satisfied with each purchase and how I was treated. He is the best. dillership and was very satisfied with each purchase and how I was treated. He is the best. More
I was treated in a dismissive and disrespectful way when I asked for details on the proposed purchase of 4 new tires. When asked to spend $1400 on new tires I think I am entitled to know the manufacturer an I asked for details on the proposed purchase of 4 new tires. When asked to spend $1400 on new tires I think I am entitled to know the manufacturer and model number of the tires. Keven Czyznewski said, "I told you already." When I asked him to give me something in writing he scribbled Bridgestone on the estimate. Not a very persuasive sales technique. It makes it difficult to go ahead with the purchase with confidence that I won't be mistreated again. More
Brolin was informed by repeated messages that the “Engine temperature is near heat limit.” He suggested it might be a computer error and mentioned that he would have a technician take a look at it. Later, temperature is near heat limit.” He suggested it might be a computer error and mentioned that he would have a technician take a look at it. Later, I discovered that the radiator was dry after a coolant exchange performed at another facility. Additionally, someone reset service code one, which is for tire rotation. I had not requested this, and the code was reset without my consent. I also inquired about the labor cost for replacing both rear lower control arms and was told it would be $900, without any further explanation or concern. Finally, I asked how much a visual inspection would cost to determine if I needed a replacement, and I was quoted a fee of $200 something. Had I driven a long distance or not kept up with service codes, what would the consequences be? I submitted this review to avoid causing trouble for anyone. I don’t want other loyal Honda owners to experience this unacceptable issue. More
My perception, Knowledge and honesty are not key points of Honda On Grand That i experienced. of Honda On Grand That i experienced. More
I asked for a new key fob to be programmed. I provided my “driver 1” key fob and received another “driver 1” key fob. Now I have to 2 “driver 1” key fobs. When I inquired how this could be r I provided my “driver 1” key fob and received another “driver 1” key fob. Now I have to 2 “driver 1” key fobs. When I inquired how this could be resolved, I was told I’d have to come back to the service department to have a new key fob programming. This is unprofessional and should have have happened. More
Excellent customer service! Vince was great and made sure i left happy. He put the extra effort to make sure we were happy with the vehicle and that our payments were within ran Vince was great and made sure i left happy. He put the extra effort to make sure we were happy with the vehicle and that our payments were within range of our budget. All around 10/10 service from Vince! More
Friendly and professional service with no high pressure to sell additional services. I only waited an hour. to sell additional services. I only waited an hour. More
The Honda dealerships in Elmhurst is so pleasant. Brolin is always friendly and professional and he should get a raise. Brolin is always friendly and professional and he should get a raise. More
Service was great. Please pass on to Honda Executives that the wiper/washer design is dangerous and will cause accidents. When driving over 40 mph none of the washer f Please pass on to Honda Executives that the wiper/washer design is dangerous and will cause accidents. When driving over 40 mph none of the washer fluid hits the window. More





