Andres Luera

Dealing wth Andres Luera was an awful experience he never did any communicating about nothing. Goes to lunch when I was waiting on him to sent someone to pick me up to get my car, they needed to order my par did any communicating about nothing. Goes to lunch when I was waiting on him to sent someone to pick me up to get my car, they needed to order my part he told me he would call me Monday with upday. Two Monday’s had passed and never heard anything from him. Working with people you should be taught if you don’t know you have to have a line of communication. I felt like I worked there calling every other day about my car park. Did I say I just purchased my SUV May 28th a 2026 CRV. More

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Professional and reliable service agents. Honda on Grand service department is the best in its class. Thank you, John Cunniff for an A+ experience Honda on Grand service department is the best in its class. Thank you, John Cunniff for an A+ experience More

by BJLIGE Verified Customer Verified Customer

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Poor costumer service, very long waits when you take you car in for service, they cancel your appointment with out previous notice, honestly the chance of me coming back for service on my car are very low car in for service, they cancel your appointment with out previous notice, honestly the chance of me coming back for service on my car are very low More

by JC.REYES73 Verified Customer Verified Customer

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I purchased my 2020 CR-V Touring at Honda on Grand pre-owned certified. This is a beautiful vehicle and they honored everything I asked to be done. My son also goes there for service on his two Hond pre-owned certified. This is a beautiful vehicle and they honored everything I asked to be done. My son also goes there for service on his two Honda vehicles and he loves the service. I highly recommend Honda on Grand! More

by OPGEISEMAN Verified Customer Verified Customer

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Very positive experience - Andres helped me figure out exactly what service I needed and let me know about my extended warranty. exactly what service I needed and let me know about my extended warranty. More

by timnutter Verified Customer Verified Customer

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Excellent service. Very professional and explained what the check found and the urgency for repair. Very professional and explained what the check found and the urgency for repair. More

by MARGARET.WEST Verified Customer Verified Customer

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It was fast this time. I appreciated that. Keep up the good work please and thank you I appreciated that. Keep up the good work please and thank you More

by zachary.evinger.9 Verified Customer Verified Customer

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I went without any appointments for an oil change and wiper blades replacements. I like the fact the did a full inspection and told me about two filters that were dirty. All work was completed in about a wiper blades replacements. I like the fact the did a full inspection and told me about two filters that were dirty. All work was completed in about an hour. More

by LAILJAY Verified Customer Verified Customer

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very customer oriented. Very efficient, did a great job and fixed the problem. Did not have to wait a long time Very efficient, did a great job and fixed the problem. Did not have to wait a long time More

by Len Vihnanek Verified Customer Verified Customer

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When I purchased my car, they told me the car wash is always free and open. They don’t do car wash after the service anymore. I complained that the mileage has gone down from 39 miles to 33 miles, the as always free and open. They don’t do car wash after the service anymore. I complained that the mileage has gone down from 39 miles to 33 miles, the associate said it’s due to winter. I wish they had explained that before I purchased the expensive hybrid car. More

by Padma.guttikonda Verified Customer Verified Customer

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