Andres Luera

I showed up to the service dept. without an appointment on a busy Saturday morning for regular maintenance and an oil change, but Andres was friendly and welcoming. He was flexible a without an appointment on a busy Saturday morning for regular maintenance and an oil change, but Andres was friendly and welcoming. He was flexible and worked with me to find a time to squeeze my car in for a checkup. He gave me a reasonable time estimate (long enough for a short walk but short enough to wait at the dealership), but my car was ready an hour earlier than expected. Everything was pleasant to work with Andres, and I appreciate that they did everything necessary to keep my car going for more miles. I'm comfortable and confident that they did excellent work! More

by toshmx Verified Customer Verified Customer

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I appreciate Andres’ help. I had gone to the dealer to pick up a second key and some touch-up paint for the Honda Accord that I purchased in April. He not only provided me with I had gone to the dealer to pick up a second key and some touch-up paint for the Honda Accord that I purchased in April. He not only provided me with those items, but he also took care of a couple recalls that Honda had issued. Many thanks! Much appreciated!. More

by Mike Verified Customer Verified Customer

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Very efficient and professional in all departments. Thank you Honda on Grand! You service both our vehicles! Thank you Honda on Grand! You service both our vehicles! More

by INENDINO Verified Customer Verified Customer

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Dealing wth Andres Luera was an awful experience he never did any communicating about nothing. Goes to lunch when I was waiting on him to sent someone to pick me up to get my car, they needed to order my par did any communicating about nothing. Goes to lunch when I was waiting on him to sent someone to pick me up to get my car, they needed to order my part he told me he would call me Monday with upday. Two Monday’s had passed and never heard anything from him. Working with people you should be taught if you don’t know you have to have a line of communication. I felt like I worked there calling every other day about my car park. Did I say I just purchased my SUV May 28th a 2026 CRV. More

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Professional and reliable service agents. Honda on Grand service department is the best in its class. Thank you, John Cunniff for an A+ experience Honda on Grand service department is the best in its class. Thank you, John Cunniff for an A+ experience More

by BJLIGE Verified Customer Verified Customer

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Poor costumer service, very long waits when you take you car in for service, they cancel your appointment with out previous notice, honestly the chance of me coming back for service on my car are very low car in for service, they cancel your appointment with out previous notice, honestly the chance of me coming back for service on my car are very low More

by JC.REYES73 Verified Customer Verified Customer

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I purchased my 2020 CR-V Touring at Honda on Grand pre-owned certified. This is a beautiful vehicle and they honored everything I asked to be done. My son also goes there for service on his two Hond pre-owned certified. This is a beautiful vehicle and they honored everything I asked to be done. My son also goes there for service on his two Honda vehicles and he loves the service. I highly recommend Honda on Grand! More

by OPGEISEMAN Verified Customer Verified Customer

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Very positive experience - Andres helped me figure out exactly what service I needed and let me know about my extended warranty. exactly what service I needed and let me know about my extended warranty. More

by timnutter Verified Customer Verified Customer

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Excellent service. Very professional and explained what the check found and the urgency for repair. Very professional and explained what the check found and the urgency for repair. More

by MARGARET.WEST Verified Customer Verified Customer

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It was fast this time. I appreciated that. Keep up the good work please and thank you I appreciated that. Keep up the good work please and thank you More

by zachary.evinger.9 Verified Customer Verified Customer

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