Honda On Grand

Very good experience. Jerry was very pleasant, not pushy and great person to deal with. The price was fully honored and were very reasonable to negotiate with. After the negotiation over email, we spent c and great person to deal with. The price was fully honored and were very reasonable to negotiate with. After the negotiation over email, we spent couple hours at the dealership for the paperwork. More

The negotiations for the price were extraordinarily easy and I think the deal I got was more than fair. My experience after arriving at the dealership, however, did not complement the previous steps. After and I think the deal I got was more than fair. My experience after arriving at the dealership, however, did not complement the previous steps. After arriving, the paperwork was started (the deal had already been struck) and I was essentially left completely unattended for approximately an hour after being told the process would take no longer than that amount of time. In the end, I wasn't treated poorly, but I certainly didn't feel as though there was much thought given to my presence. For example, I wasn't even informed I could go sit near the service lobby and watch some TV while the paperwork was prepared. I was also given few-to-no updates about the process of said paperwork unless I asked for it directly. Several salespeople near where I was seated were also using semi-public computers to view content that I would deem to be extremely inappropriate for the workplace. It just gave off the air of lack of professionalism. I was surprised nobody commented on what the salesperson was viewing while on the clock and in front of other customers and management. The salesmen were also generally barbershopping and bantering, even though I saw some customers outside viewing cars. There didn't seem to be any focus at all on the customer experience either during the browsing or purchasing process. Again, I think the deal I got here was extremely good, but I can't really say anything extraordinary about the service. I've never felt as though I was just there to hand over a large sum of money as much as I did during my purchase at Honda on Grand. I've received better service when ordering a pizza at Domino's before. More

Great experience! The salesperson was very direct and honest. He seemed to genuinely care about us knowing how the car worked. We felt confident that any future questions would be answered quickly and ac honest. He seemed to genuinely care about us knowing how the car worked. We felt confident that any future questions would be answered quickly and accurately. More

Very Happy with 2012 Honda civic coupe purchase. The interior is very stylish and sleek. The driving and handling abilities are far better than expected. interior is very stylish and sleek. The driving and handling abilities are far better than expected. More

Easy negotiation and fast close. Treated us with respect too. We will continue to purchase cars from Honda on Grand. This is our third car from them. too. We will continue to purchase cars from Honda on Grand. This is our third car from them. More

Francis is a very friendly and professional sales. He was very detail and patient to provide the answers we had questioned. We like the dealer and overall we are happy with the price and people over there. very detail and patient to provide the answers we had questioned. We like the dealer and overall we are happy with the price and people over there. More

We had an amazing sales experience with Paul. We felt he was completely knowledgable and helpful to us in every way. This is our 3rd Honda car and we will come back to Paul again without hesitating. Thank was completely knowledgable and helpful to us in every way. This is our 3rd Honda car and we will come back to Paul again without hesitating. Thank you to Paul for making us feel we have without a dought made the right decision to get another Honda car and to absolutely love it. Honda is very lucky to have Paul Balice on their team. Thank you Lisa and Jim Elder More

Dealt with Bob Swanson on Internet sale and it was definitely the best car buying experience I have ever gone through. I went to dealers and received higher quotes, as well as Costco buying program a definitely the best car buying experience I have ever gone through. I went to dealers and received higher quotes, as well as Costco buying program and Honda on Grand was by far the best price. More

It was the greatest experience I have ever had with any dealership. Bob Swanson was very patient, friendly, informative ,very professional and not pushy at all. dealership. Bob Swanson was very patient, friendly, informative ,very professional and not pushy at all. More

Francis was an extremely knowledgeable and respectful salesman. We appreciated working with his friendly personality as compared to some other salesman we have worked with from different dealerships. He salesman. We appreciated working with his friendly personality as compared to some other salesman we have worked with from different dealerships. He was not pushy or aggressive in his approach with us which was very inviting. Overall, we felt extremely comfortable with Francis which is ultimately why we decided to buy our car from him. We are very satisfied with our purchase and I would definitely recommend for friends and family to go to Francis Pak when looking to purchase their next car. More