Honda & Subaru of Santa Fe

Takata airbag recall I made my appointment about a week after I got the letter. The scheduler told me it would probably take a while to get an appointment, and then she ap I made my appointment about a week after I got the letter. The scheduler told me it would probably take a while to get an appointment, and then she apologized when the earliest was in less than a week. I think that's pretty good. When I took my care down, they got me in right on time, changed out the air bag, and added the time for an oil change. I think that's pretty good, too. More

low pressure sales I came to trade a 2005 Camry with 305000 on the odometer for a new Outback. They gave me a generous trade in offer and a reduction on the price of th I came to trade a 2005 Camry with 305000 on the odometer for a new Outback. They gave me a generous trade in offer and a reduction on the price of the outback. The price reduction had been sent by email and when i showed the offer to Garcia Subaru of Albuquerque, a closer dealer to Socorro where I live, they refused to match it. I retained our old license plate and the Santa Fe dealer ship sent a $30 rebate which I assumed is the cost of a new license plate. They also retrieved and sent a garage door opener that I had left inadvertently on the Camry. all in all a good experience. More

The Best Only good things to say. Love this place. Go here if you can. No reservations. Great service, timely, friendly, the best all around. Wouldn't go anyw Only good things to say. Love this place. Go here if you can. No reservations. Great service, timely, friendly, the best all around. Wouldn't go anywhere else. More

Stephanie is an amazing asset to Subaru Santa Fe! I was on my 3rd day of test driving different vehicles in Santa Fe. I needed a vehicle that would better suit my busy lifestyle. I made up my mind w I was on my 3rd day of test driving different vehicles in Santa Fe. I needed a vehicle that would better suit my busy lifestyle. I made up my mind when I drove the Subaru Crosstrek. Stephanie was amazing. I never felt pressured to purchase. She answered all my questions about the vehicle. She new all the 'techy stuff' that I normally avoided when purchasing a vehicle. I am now comfortable with most of the 'techy stuff'. I know that Stephanie is available for any questions I may have. I never wanted a Subaru. Stephanie changed all that. More

Best experience buying a car! In a nutshell I've had some horrific experiences buying cars, especially from a dealership. Because of this I avoid buying cars by holding on to them In a nutshell I've had some horrific experiences buying cars, especially from a dealership. Because of this I avoid buying cars by holding on to them until they're shot. Working with Pedro was pressure free and he found exactly what I was looking for, in all areas. Paul in finance was professional, friendly and scary good at his job. I felt they were thoughtful and aware. Overall a wonderfully positive experience and I would recommend my friends and family to go to Honda SF to purchase a vehicle. Plus I love my new car!! hi More

Ask for Pedro Had a great experience working with Pedro on a certified pre-owned car purchase over the weekend. Pedro was friendly, informative, responsive to quest Had a great experience working with Pedro on a certified pre-owned car purchase over the weekend. Pedro was friendly, informative, responsive to questions and easy-going. I typically hate car shopping, but working with Pedro made it a breeze. Thanks Pedro! More

Great service Pedro was friendly, enthusiastic, and a good listener. He was funny and personable, and really heard what I was looking for. He showed me a number o Pedro was friendly, enthusiastic, and a good listener. He was funny and personable, and really heard what I was looking for. He showed me a number of choices that fit my needs. He was happy to let me test drive as many as I liked and let me pay attention to the feel of the car during the drive. I found a car that I liked very much at a very good price. Very attentive service, gave me helpful information, and wasn't pushy to make me buy something I didn't want. I liked the car and the price but what clinched the deal was that I really like the way Pedro does business. I would happily recommend him to anyone looking for a car. More

Great people. I had a problem with a used Kia I bought there from Jim Garcia. They (Kia Motors)-- put out a recall on the car saying that they would put a sensor on I had a problem with a used Kia I bought there from Jim Garcia. They (Kia Motors)-- put out a recall on the car saying that they would put a sensor on it to tell me it was about to blow up. Not happy, not the dealer's fault, it appears Kia knew about it, just did not post the recall until after I bought it. So Jim Garcia and Doug Schellstede worked it out with me for a win win. They gave me most of the value of the car back in trade I bought, worked with me to get good terms I could afford, I got into a new Honda CR-V at terms I could handle. My experience with things like this in the past is SOL from other dealerships. They were great, and we made the swap out in record time to boot. Thanks to this dealership. Extremely happy on how they handled this in a professional and ethical way. More

2015 Outback. :Nickle and dime below 50k miles 2 weeks before, during my last visit, I asked the dealer to check on the battery. They said all was fine. Got on the road and after 3 hours of drivin 2 weeks before, during my last visit, I asked the dealer to check on the battery. They said all was fine. Got on the road and after 3 hours of driving, I stopped for lunch and the. Car would not restart. Finally started. Parked for 3days of camping where I was in and out of rear lift. Battery completely dead. Hood up, battery totally corroded....and they let me out of the shop! Here is the toll on this outback: @ 25k miles needed a new set of tires. Dealer said softer rubber is used on new cars and wear out faster @30k the driver seat leather split @35k needed new rear breaks @36 k the horn stopped working...was told this is because of turning the steering wheel @41k the driver seat split again, out,of warranty, and was told the seats are pleather, not leather and not so great in our high altitude sun @48k the battery died completely, was told Subaru puts in lower strength battery and I had to buy the upgraded battery @49k the passenger window does not operate from from driver side @49k the cover of the gas pedal fell,off Can you say RAV4? Subaru...not the car it once was More

Got exactly what I wanted Angela reached out to me and made it so I could get the vehicle I wanted. She was always easy to get in touch with and made the whole experience a b Angela reached out to me and made it so I could get the vehicle I wanted. She was always easy to get in touch with and made the whole experience a breeze. More