Honda Universe - Service Center

Everyone is very friendly and kind at this dealership. Jerome, in particular, remembered me by name, even though it has been a year since I bought my car. I recently went back to get some service done an Jerome, in particular, remembered me by name, even though it has been a year since I bought my car. I recently went back to get some service done and was pleased with the experience. More

Very unprofessional, I called to make a service appointment and when I brought the car there, they didnt even have the part!!! And apparently they dont even make appointments, all you have to do is appointment and when I brought the car there, they didnt even have the part!!! And apparently they dont even make appointments, all you have to do is show up and just wait in line. Service "technician" was also nice enough to speed through the parking lot and slam on my brakes while I have Progressive monitoring how I drive. I love Hondas, but I will never bring my car there ever again. Thank you for a terrible experience. More

Great "Painless" Experience! Was in and out in no time at all! Clean Efficient facility. Service Advisor was curtious and friendly and explained everthing that would be done. no time at all! Clean Efficient facility. Service Advisor was curtious and friendly and explained everthing that would be done. More

i just like to tell some one what a great job he did in makeing my visit to dealership a good thing everthing went very good they made me feel at ease now i dont mind going back dealing with car dealers no makeing my visit to dealership a good thing everthing went very good they made me feel at ease now i dont mind going back dealing with car dealers not always a good experince started when you walk in front door was in excellant condition i was greeted and told what to do like i said it went so well i am waiting for my next visit More

They were all very courteous. The job was done quickly and they even washed my car. They took me in right away and went right to work on my car. Even the mechanic was very nice and knew what he had to fix and they even washed my car. They took me in right away and went right to work on my car. Even the mechanic was very nice and knew what he had to fix right away. It was a pleasant experience. I will be going to them to service my car from here on in. More

I came in for an oil change and was waiting for my service to be done when i was advised about a concern with my tires needing to be replaced because they were getting very low on the tread. they work service to be done when i was advised about a concern with my tires needing to be replaced because they were getting very low on the tread. they worked with me to get the best prices on tires and it was done that day .... i was very pleased with the work and how they had my safety as a concern.... thank you all very much and i hope everyone has a great experience their like i did More

Best service department I have every visited. True Best service department I have every visited. True professionals.They took are car in right away with out a reservation and had us back on the road Best service department I have every visited. True professionals.They took are car in right away with out a reservation and had us back on the road in no time. The price was more than fair and I enjoyed my stay while i waited, Great coffee and time well spent. More

Grossly overestimated the work required on my car. Claimed I needed a water pump, timing belt, oil pan gasket, drive belts, radiator hoses, spark plugs, ignition wires and a few other assorted items. Claimed I needed a water pump, timing belt, oil pan gasket, drive belts, radiator hoses, spark plugs, ignition wires and a few other assorted items. They misstated the service interval on the timing belt, saying it was 60,000 miles. The owners manual told me 105,000. Another competetent Honda dealer told me I needed NOTHING right now except an oil change. STAY AWAY FROM THESE BULLS#!+ ARTISTS !!! More