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Honda Universe

Lakewood, NJ

4.8
793 Lifetime Reviews Review Dealership
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.

1085 Route 88

Lakewood, NJ

08701

Directions

Top Reviewed Employees

John  McGraw at Honda Universe

John McGraw

Customer Relations Manager
5.0
Nick Salerno at Honda Universe

Nick Salerno

Management
4.8
Ozzy Rosa at Honda Universe

Ozzy Rosa

Sales Manager
4.8
Neil  Goldstein at Honda Universe

Neil Goldstein

Sales
5.0

Latest Reviews

July 30, 2020

"I Made The Right Choice With Honda Universe!"

- hamm

What makes Honda Universe great is its employees--in particular, John McGraw and Neil Goldstein, who helped me with my first CR-V lease. I am so very appreciative for their patience and helping to make the transaction easy and hassle free. I would like to mention, too, that when John said for me to not hesitate to call him for anything about the car, well, I did call him with a maintenance question. Thank you John for kindly answering my worry-wort question and assuring me that my car was fine. It was due for maintenance, and John assisted me in scheduling service. Now I tell my friends in my senior community to go to Honda Universe, get a Honda, but ask for John and Neil!!

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Employees Worked With

July 28, 2020

"Every time I come here for service the staff are always..."

- Kenny

Every time I come here for service the staff are always professional and pleasant to deal with. Will continue to bring my vehicles here for service.

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Employees Worked With

July 26, 2020

"Pleasant and thorough"

- Tom B

I was in to look at a new Accord ( more in the market to buy in September ) and there was a upset and distraught older couple in the show room. Mr McGraw so how upset the older gentlemen was and immediately went over and to be honest I made sure to listen in. It turns out the couple came from another dealership and it was obvious they had a poor and upsetting experience and that when I witnessed something great. John listened to the couple and did NOT bash the other dealership but what he did do was ensure the couple would have a much more pleasant experience. John gave sat with the couple a little while and had them laughing and smiling ( it was obvious even with the mask on ). John had to excuse himself to assist other customers but went back to the couple after he helped the others. I hung around longer than I should have but i believe they bought a vehicle from the dealership. Nice work John !!!

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Employees Worked With

Featured Inventory

2020 Honda CR-V

$30,280

View Vehicle Details

2020 Honda Civic

$26,105

View Vehicle Details

2020 Honda Pilot

$41,080

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New 2020 Honda HR-V car, priced at $23,415

2020 Honda HR-V

$23,415

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
Honda Universe, Lakewood, NJ, 08701