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Honda Westborough
Westborough, MA
2,998 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,998 reviews
January 13, 2019
Excellent Customer Service! Shopping for a new car is not easy- there are lots of emotions involved- I mean, c'mon, spending a lot of money- grieving the now non-functional car, Shopping for a new car is not easy- there are lots of emotions involved- I mean, c'mon, spending a lot of money- grieving the now non-functional car, etc. Sean was fabulous. As a single mom, I've got my two boys in tow. Sean had LEGOS in his desk. Deal made. I am very happy with the deal that I got, and Sean walked me through it. Highly recommend working with him. Can't wait to pick up our new Odyssey, Zeus, this week! More
by Hbaer
Employees Worked With
Sean Schurman
January 11, 2019
Routine service Chris was very helpful and kept me informed every step of the way. I had a lot of work done in a short period of time and was very satisfied. Chris was very helpful and kept me informed every step of the way. I had a lot of work done in a short period of time and was very satisfied. More
by langste
Employees Worked With
Chris Cooper
January 11, 2019
David Yang is the best! This is the second car I’ve purchased with David Yang. He is always a pleasure to work with and I will always go to him first. He discussed options wi This is the second car I’ve purchased with David Yang. He is always a pleasure to work with and I will always go to him first. He discussed options with us to make sure we were getting the best vehicle for our growing family. We LOVE our CRV! More
by Whobean
Employees Worked With
January 10, 2019
Fantastic! I had a 2006 civic that had some idling issues. Chris got me in, diagnosed, and fixed the problem within hours of the car being dropped off. All this I had a 2006 civic that had some idling issues. Chris got me in, diagnosed, and fixed the problem within hours of the car being dropped off. All this just before the New Year holiday, and they were already booked solid. The car is running fantastic! Couldn't be more happy with the service I received. The service writer, Matt, was also great! He listened carefully to my concerns, and communicated effectively everything that the car needed. Thanks, Matt More
by dave the wheel guy
Employees Worked With
Matt Gonyea, Chris Cooper
January 10, 2019
Top Notch Buying Experience Can’t say enough good things about the Herb Chambers experience. These guys are truly easy to work with, and take a lot of the frustration out of the Can’t say enough good things about the Herb Chambers experience. These guys are truly easy to work with, and take a lot of the frustration out of the buying experience. We had been considering either a new Honda Pilot or an Infiniti QX60. We were upfront with our sales person at Honda, where we visited first, and after test driving and reviewing numbers, Honda’s general manager called the Infiniti dealership to inform them to expect us and even get a car ready. They call this their Concierge Service and it made us feel really valued as customers. After our visit to Herb Chambers Infiniti, we decided on the Pilot E-XL. Our sales person, Norman Methe, was polite, professional, and informative throughout the process and we felt great about the pricing. They also had exactly the color and equipment combination we were looking for in their inventory. I would highly recommend Norman and this dealership to anyone. More
by Jtsknox82
January 09, 2019
Great experience The salesman took the time to explain all the features of my new car and to make sure I understood how all the new technology would make driving safer The salesman took the time to explain all the features of my new car and to make sure I understood how all the new technology would make driving safer and more convenient. Also he got all the paperwork done right and coordinated with my insurance agent so the car would be ready to go when he promised. I bought my last Honda from Herb Chambers, and I’m glad I bought this new one here also. More
by Amy_Smith
Employees Worked With
Sean Schurman, Shayla Lopez
January 07, 2019
Used car buying experience We came into the dealership looking for a good used car for our daughter. We knew we wanted a used CRV and found one that fit our budget on their web We came into the dealership looking for a good used car for our daughter. We knew we wanted a used CRV and found one that fit our budget on their website. We headed down to the dealership to check out a 2010 Honda CRV EXL. We were fortunate enough to be introduced to Matthew Strong to help us out. He was very professional, courteous, and helpful. At no time did he try to convince us to try a newer more expensive vehicle. He truly made the whole car buying experience a breeze. We are very happy with the car and the service received from Matthew. We have bought both used and new cars from Herb Chambers Honda is Westboro in the past and will continue to remain a customer. More
by RebeccaJ
Employees Worked With
Adam Tremblay, Matthew Strong
January 07, 2019
software update Pleasant people ride home and back with Jeff. Made the service updates to the software. Didn't have to wait got a ride home with Jeff. Later was pi Pleasant people ride home and back with Jeff. Made the service updates to the software. Didn't have to wait got a ride home with Jeff. Later was picked up and got the car. More
by Ron
Employees Worked With
Abby Hermanson, Randy Robinson
January 07, 2019
Service Very courteous and attentative staff. Willing to assist customers immediately. Staff assisted as soon as I entered the service area which is currently Very courteous and attentative staff. Willing to assist customers immediately. Staff assisted as soon as I entered the service area which is currently undergoing renovations. More
by Lucas
Employees Worked With
Courtney Blasco, Chris Cooper
January 04, 2019
Very quick appt for Recall work I called Lundgren Honda in Auburn in the middle of December for a recall service and would have waited 55 days. I bought my Crosstour from HC in Westb I called Lundgren Honda in Auburn in the middle of December for a recall service and would have waited 55 days. I bought my Crosstour from HC in Westboro and when I called them for my Recall service appointment it was less than 2 weeks for an appointment! Now that’s what I call QUALITY SERVICE ... AND they did a free safety point inspection, and vacuumed my car. Bravo!! More
by Anetb0315
Employees Worked With
Courtney Blasco
