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Honda Westborough

Westborough, MA

4.8
2,997 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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Today: 8:30 AM - 8:00 PM Closed Now
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,997 reviews

November 22, 2015

A new car! Went just to look, but due to the overall professionalism of everyone I encountered, ended up buying a new CRV. Felt I got a very fair deal and the be More

by Karen4655
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Camille Eckhart and Maureen Sweet , Tom Van Fechtmann
Nov 23, 2015 -

Honda Westborough responded

Thank you, Karen, for taking the time to tell us about your experience. Hearing that Toan, Camille and Maureen took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new CRV and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager

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November 21, 2015

Outstanding Sales consultant Rich was so amazing from start to finish. He truly cares about making the experience at pleasurable at possible. I'm extremely satisfied, thanks again More

by Kjkubert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Nov 23, 2015 -

Honda Westborough responded

Thank you for taking the time to tell us about your experience with Rich. We value your business and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager

November 13, 2015

Polite gentleman Matt was never the typical car salesman. He wanted me to be happy with my new car and also the payments! Matt also didn't give up on finding me a car More

by AshC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Strong
Nov 13, 2015 -

Honda Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Matt was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Tom Van Fechtmann, General Manager

November 11, 2015

Excellent first car purchasing experience I bought a 2015 Honda Accord here and worked with David Yang. As the newbie here, of course I knew few things in terms of purchasing cars. David Yang More

by JimmyHsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 12, 2015 -

Honda Westborough responded

Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with David was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like David did just that. We appreciate your business and look forward to seeing you again. Best, Tom Van Fechtmann, General Manager

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November 09, 2015

positive experience I recently purchased a 2012 Honda Accord from Herb Chambers Honda of Westborough. I worked with David Yang during the buying process and it was very p More

by Jim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Honda Westborough responded

Thank you, Jim, so much for taking the time to give David this terrific feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Tom Van Fechtmann, General Manager

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November 07, 2015

Great car shopping experience. I walked into the dealership knowing what I wanted. I was greeted by salesman David Yang. David was very helpful locating 2 cars that fit what I wante More

by mike508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Tremblay
Nov 09, 2015 -

Honda Westborough responded

Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that David and Adam were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Tom Van Fechtmann, General Manager

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November 06, 2015

Very Pleased Salesman David Yang made my appointments great! He was always available to answer all the questions I had as a new purchaser. Wonderful customer servi More

by clarri123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Honda Westborough responded

Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Tom Van Fechtmann, General Manager

October 24, 2015

Dealerships are all the same Drove two hours to look at a used car on the lot. Verified over the phone with an internet rep that is was available and made an appointment with her More

by Mr. X XXXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Hendriks
October 11, 2015

purchasing a 2016 pilot We had a great experience from the time we walked through the door until the time we drove away in our pilot. Our Salesman David Yang was the best sa More

by kim&joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Sweeney, Ricardo Deoliveira
Oct 13, 2015 -

Honda Westborough responded

Thank you, Kim and Joe! David, Jim and Ricardo always do an excellent job being friendly, professional, and helpful during the car buying process. Time and time again they've proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing. Thank you for your business and we look forward to seeing you again! Kind Regards, Tom Van Fechtmann, General Manager

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October 09, 2015

Another happy customer had a kick a$$ experience today. Peirre, Ricardo and Brittany helped make my day great. I knew what I wanted to buy and wanted bottom line pricing. BE More

by krystallinamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Bender, Ricardo Deoliveira
Oct 13, 2015 -

Honda Westborough responded

Thank you, Krystal! Time and time again Pierre, Ricardo and Brittany have proven that they’ll go the extra mile to ensure our customers' are happy. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Tom Van Fechtmann, General Manager

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