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Honda Westborough - Service Center

Westborough, MA

4.8
1,556 Reviews

1,556 Reviews of Honda Westborough - Service Center

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September 05, 2023

The staff were pleasant and helpful. The waiting area is clean and the armchairs comfortable. More

by kingsmead16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate.
Sep 06, 2023 -

Honda Westborough responded

Thank you for your feedback! We're delighted to hear that our staff were pleasant and helpful and that you found our waiting area clean and the armchairs comfortable at Herb Chambers Honda of Westborough! Have a great day!

September 05, 2023

Angela was great today. Super friendly and smart. My last visit didn’t go as well but overall the employees seem to want to help. More

by Scarpato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 06, 2023 -

Honda Westborough responded

Scarpato, we're glad to know Angela was able to assist you effectively during your recent visit. We always aim for a positive experience at Herb Chambers Honda of Westborough. Thanks for sharing!

September 02, 2023

Westborough is just the Best Honda Dealership! All around. From sales to service the best people! Stay awesome. More

by HappyHondaMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kameryn Latulip
Sep 06, 2023 -

Honda Westborough responded

We're delighted to know you had such a positive experience at Herb Chambers Honda of Westborough! We appreciate your kind words about our sales and service teams. Stay awesome too, and thank you for the review!

August 30, 2023

Scott was very helpful and informative about my recall. Will be looking forward to seeing Scott as my advisor from now on More

by Steven W Dunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 31, 2023 -

Honda Westborough responded

Hi Steven, It's great to know that Scott was able to assist you with your recall at Herb Chambers Honda of Westborough. We're looking forward to seeing you again too!

August 28, 2023

It was a wonderful experience. Service was awesome and in a timely manner. Very happy with our experience. More

by lightingshowcase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Honda Westborough responded

We're so glad to know you had a wonderful experience at Herb Chambers Honda of Westborough! We strive for efficient service and we appreciate your awesome feedback. Please don't hesitate to reach out if we can assist you again in the future!

August 24, 2023

They were good. They got me n and out quickly. It just seems expensive. While the washed my ca they could have run the vacuum. More

by pedenney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 25, 2023 -

Honda Westborough responded

Thank you for the feedback. We're glad to know you found our service efficient at Herb Chambers Honda of Westborough. Your suggestion about vacuuming the car is noted and we'll take it into consideration. Thanks again!

August 23, 2023

The did what was required in terms of my vehicle maintenance code. It took almost 3 hours though. I should have dropped off instead of waiting. They gave me 10% discounts which I liked. I was upset More

by Majumder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 23, 2023 -

Honda Westborough responded

We appreciate your feedback and understanding regarding the time it took for maintenance. We're glad you were able to take advantage of our discount, but we understand concerns about costs. Our team at Herb Chambers Honda of Westborough is always here to discuss any questions or concerns you may have in the future!

August 23, 2023

Service today was great. Much quicker than expected. We will definitely go back again in the future More

by Guti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana
Aug 24, 2023 -

Honda Westborough responded

Hey Guti, thank you for the positive review! We're pleased that our team provided you with great customer service during your visit. We appreciate your recommendation and see you again! Have a great ride!- The Herb Chambers Honda of Westborough Team

August 22, 2023

Easy pleasant experience. Will go to Herb Chambers Westborough again. Sales (Norm) and service (Bryana) are awesome. More

by Guti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryana
Aug 23, 2023 -

Honda Westborough responded

Guti, we're delighted to know that Norm and Bryana provided you with an excellent experience at Herb Chambers Honda of Westborough. We look forward to seeing you again!

August 21, 2023

Courteous and professional. Explained in detail of the maintenance being performed and the cost associated More

by arn357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Blouin
Aug 22, 2023 -

Honda Westborough responded

We're happy to hear that you had a positive experience with us at Herb Chambers Honda of Westborough. Our service team always aims for transparency and professionalism. Thanks for your positive feedback!

Aug 22, 2023 -

arn357 responded

My email is arn357@gmail.com

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