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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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November 15, 2020

Peter was courteous, knowledgeable, and professional. Our car was ready when promised. Peter was courteous, knowledgeable, and professional. Our car was ready when promised. Have a good day. More

by m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Peter Roun
Dec 11, 2020 -

Honda Westborough responded

m - Thank you so much! We're so pleased to learn that your visit with Peter was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! - Herb Chambers Honda of Westborough team

November 12, 2020

I was scheduled for a A1 and they told my husband that we needed to change a bunch of stuff. I had done that in Florida and my senior husband had forgotten. It was not on your record, but I thought that you More

by Versi 19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna
November 11, 2020

My experience was wonderful, everyone was kind and attentive. The team helped me the whole way through the purchase process Facility was clean and very Covid friendly More

by lisa_stcyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ara Tashjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Robinson
Dec 10, 2020 -

Honda Westborough responded

lisa_stcyr - Thank you so much for taking the time to write this review.! The entire Herb Chambers Honda of Westborough team strives to make every guest feel safe and at home in our dealership. We truly value your business and hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

November 10, 2020

Service department friendly and respectful. I think its horrible that these surveys need to be filled out so the service department staff can get paid. I hate surveys. More

by Mjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know name but he was excellent
November 04, 2020

Extremely helpful. Randy handled the service request on the same day without having to schedule a later appointment. He also gave me several options to select from. More

by plarsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Dec 09, 2020 -

Honda Westborough responded

plarsen - Thank you so much for your feedback on your experience with Randy. We take pride in providing exceptional customer service and we're so happy Randy was able to do exactly that. Thank you again for your comments! - Herb Chambers Honda of Westborough team

November 01, 2020

Everyone that I interacted with that day made the whole service experience a great experience. Peter did a great job of checking in my vehicle and made sure all service needs were met. Randy came over More

by sagi61d44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson, Peter Roun
Dec 08, 2020 -

Honda Westborough responded

sagi61d44 - Thank you for taking the time to tell us about your experience. Hearing that Peter, Randy and the rest of the team took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automobile needs for years to come! - Herb Chambers Honda of Westborough team

October 30, 2020

I went to get my tires light check because I just got my new car Honda HRV and the girl at the service desk notice a nail in my front tire. The team fix my tire very fast thank you Rosa C. More

by Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna , Matt Gonyea, Chris Cooper, Randy Robinson, Jody Smith , Peter Roun
October 29, 2020

Thank you for allowing me to use a loaner for unexpected repairs that needed to be done that day. I was able to get to work on time and the work was done by the end of the day. Thanks! More

by Kim123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
October 24, 2020

Quick in and out oil change and fab vac and car wash! Excellent service advisor too, very professional and kept me informed on the progress! More

by hondacrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
October 22, 2020

Excellent prompt service. Vehicle was returned clean and quickly. Check in was easy as was check out. Many covid precautions were taken and made me feel safe. More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
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