Honda Windward - Service Center

Diagnosed and fixed my ignition problem Many thanks to Eric, who was extremely helpful and efficient in getting my Honda CRV ignition problem diagnosed and fixed in mere hours! What a relie Many thanks to Eric, who was extremely helpful and efficient in getting my Honda CRV ignition problem diagnosed and fixed in mere hours! What a relief to have my car repaired so quickly! More

Great People at Honda Windward Someone from Honda Windward called me to schedule to have my airbag fixed because of the recall this past Friday, 8/23/19 and I called early Sat morni Someone from Honda Windward called me to schedule to have my airbag fixed because of the recall this past Friday, 8/23/19 and I called early Sat morning before my 9:30 am appt. and asked if it could be done. The gentleman (sorry, forgot his name) who took my call was very nice/kind. He checked and he said they can do it after my oil change, just have to bring my car downstairs later. But I was late for my 9:30 am appointment and I called to let them know, Derek said it was fine. Then when I went to Honda Express, I told the front desk guy, Cody that I called. He diidn't know about it BUT he said it's ok. I told him that I had a recall about the airbag and I have to bring my car downstairs later, and he said they'll bring my car downstairs after oil change. That was so kind of him and so that's what happened. I waited in the break room, I was called after all was done (less than 2 hours). I called them if it was OK to come later and the person who answered was very pleasant and said it was fine. I've been coming here for almost 16 years (my car is 2003, bought it on 9/13/03) and I've ALWAYS been treated VERY WELL by your employees. I really APPRECIATE all of you for ALWAYS treating me and your customers with RESPECT, WARM ALOHA, and EXCELLENT SERVICE! Mahalo Nui Loa, Lina S. (KIWIGL) More

excellent customer care I appreciate the excellent customer service. Prompt greeting and work completed earlier than estimated. Provided a great recommendation for lunch. Hap I appreciate the excellent customer service. Prompt greeting and work completed earlier than estimated. Provided a great recommendation for lunch. Happy I found windward honda! More

Service oil. Change Oil change was quick and location convenience also show room of the dealer ship next provided coffee and aircondion seating area. Also you receive a f Oil change was quick and location convenience also show room of the dealer ship next provided coffee and aircondion seating area. Also you receive a free card wash with the service. More

Great customer service Great service. Initially I brought my car in for brake service but they were unable to service my vehicle due to unforeseen occurrences. Service agent Great service. Initially I brought my car in for brake service but they were unable to service my vehicle due to unforeseen occurrences. Service agent Eric apologized profusely and was able to schedule my vehicle for service the following week when I requested without hesitation. Erick went the extra mile, spoke to his manager and took care of my brake service for free helping me save $200. Thank You for making things right. Have had all the service for my Honda CRV at Honda Windward and have never been disappointed. Thank you. More

Good friendly service Excellent staff, very helpful and friendly, I would highly recommend this dealer to anyone that needs service. Really surprised at the amount charged Excellent staff, very helpful and friendly, I would highly recommend this dealer to anyone that needs service. Really surprised at the amount charged! Mahalo to all! More

Excellent service Honda Winward makes it easy to service your car by making the process as easy as possible to make an appointment and minimize wait time. I love Honda Honda Winward makes it easy to service your car by making the process as easy as possible to make an appointment and minimize wait time. I love Honda Winward"" More

Customer review Kanoa helped me on the phone and in person the last time I was servicing my car and I was not able to rate his service. I will rate him excellent 5 st Kanoa helped me on the phone and in person the last time I was servicing my car and I was not able to rate his service. I will rate him excellent 5 star, he has so much aloha and returning home after living in the mainland for over 18 years, I so appreciate that aloha spirit. More

Service They were helpful and prompt, answered my concerns regarding my tires in a professional manner - and followed up at the end to assure it was addresses They were helpful and prompt, answered my concerns regarding my tires in a professional manner - and followed up at the end to assure it was addressesd More

Customer Service at its best Cory-front desk @ the Honda Windward Service Express was kind, professional, and efficient. He showed me that there's still hope for the younger gene Cory-front desk @ the Honda Windward Service Express was kind, professional, and efficient. He showed me that there's still hope for the younger generation to have integrity. He's a great representative for your company! More