Honda World Westminster

Excellent. Thanh, the sale rep, was wonderful and genuinehi THE SALE REP, THANH, WAS VERY HELPFUL AND GENUINELY NICE. I WOULD DEFINITELY LOOK FOR HIM THE NEXT TIME I BUY A ANOTHER CAR. I was pleased with my p THE SALE REP, THANH, WAS VERY HELPFUL AND GENUINELY NICE. I WOULD DEFINITELY LOOK FOR HIM THE NEXT TIME I BUY A ANOTHER CAR. I was pleased with my purchased. More

Lease to own I would never go to this place again and tell my friends about this. If I could give them 0 start, I would. The salesman, Thu, and his manger, Vinh Ng I would never go to this place again and tell my friends about this. If I could give them 0 start, I would. The salesman, Thu, and his manger, Vinh Nguyen, are suck. They let us go there for 2 days and wait for over 2 hrs everyday for nothing. Vinh acted so cruel. When I asked to talk to his boss, he said that he was the store's manager. Then I asked for his business card, he took someone else's card and write his name on that. I told him "you said you are the store's manger but you dont even have a business card." He said "Yes. I don't need business card". How do you think about this manager? More

Great Experience Spoken to Chester over the phone, super friendly. When we got there, he helped us get a great deal on the Honda Civic EX. Lito in finance was so helpf Spoken to Chester over the phone, super friendly. When we got there, he helped us get a great deal on the Honda Civic EX. Lito in finance was so helpful and professional, explaining everything we needed to help us keep our new car for a long time. Didn't feel like we were being force to buy anything we didn't want to buy. When we finally got our car, there was a chip in the paint, but Tam was there to help. Overall, a great team! We got a great car with a great price. More

Car Repair and Service Honda World Westminster is an excellent dealership to get your car serviced. All the customer representatives are friendly and professional, and very Honda World Westminster is an excellent dealership to get your car serviced. All the customer representatives are friendly and professional, and very prompt to ensure customers are being helped. The employee who helped me when I came to get my 1998 Honda Civic repaired was Cindy Nguyen. She is an exceptional employee and is very knowledgeable about Honda vehicles. Cindy explained to me all the parts that need to be fixed and the costs to repair them. In addition, she helped me with the process of getting a car rental. I would definitely recommend Honda World Westminster to my friends and family. More

Misquoted the price and cheated I am sitting at the dealership right now. Inventory manager Alex quoted a price on the phone and asked me to come down for a deal. I came to the deale I am sitting at the dealership right now. Inventory manager Alex quoted a price on the phone and asked me to come down for a deal. I came to the dealership and his assistant Mauricio took down the info. He went inside to Alex and came back with the numbers $100 over the quoted price. I asked to meet Alex and I was told that he is not available. They are CHEATERS! I left my kids home to come all the way and this is what they do to their customers. Businessespecially like this should not be supported. Disgusting experience....stay away!! More

Do not go here I went to this dealership to buy a new car. I left with what I thought was a good price and a nice car. A week later I received a letter saying "notic I went to this dealership to buy a new car. I left with what I thought was a good price and a nice car. A week later I received a letter saying "notice of election to rescind contract." I have good credit so I was confused as to why this would happen. I looked it up on consumer websites and they all stated it was a scam. Once that letter is received your original contract is void and they will call you saying you need to re-sign a contract, but this is not true. You have no obligation to do so. I returned the car and they used several tactics to attempt to get me to sign the contract. I would not recommended this dealership. More

Great Customer Service I've been a customer of Honda World Westminster for 16 years and wouldn't go anywhere else. I was in the market for a new car and was looking to purch I've been a customer of Honda World Westminster for 16 years and wouldn't go anywhere else. I was in the market for a new car and was looking to purchase a White 2016 CRV LX. I met with Martha Kitzmiller, whom by the way has to be the best customer service representative i've met in a long time. She was very friendly, courteous and knew her stuff. When we spoke she mentioned they also had a 2016 CRV - SE that had few extras that the LX model didn't have and if I was interested in looking at that she would be more than happy to show me that too. The deal and price difference between the two was too good to pass up just looking at it. I ended up driving out in a brand new White 2016 CRV - SE. I love it. Martha's the best and I highly recommend that if you're looking to buy a new car she is the salesperson you want. More

Horrible, Liars Misleading I should have read the reviews on Yelp before going to Honda World. We called in inquiring about an older Honda Civic they were advertising and they I should have read the reviews on Yelp before going to Honda World. We called in inquiring about an older Honda Civic they were advertising and they had us come in. When we got there we were sold on a 2015 Honda Civic, they sold us on the idea that they had a special program that would finance us. The car was for my 19 year old daughter. We went on a Wednesday signed the papers and drove off with the new car. We went back on Thursday to re-sign the contract everything was fine. On Saturday I received a text message from Duy Linn (no clue who he was) his message said to go to Honda World and receive a voucher for free full tank of gasoline but needed to be there no later than October 5k, 2015 because it expired, no calls were received after that text message. My poor daughter drives to Honda World to receive her free voucher and is ambushed by who knows who! He takes her car key away and leaves her standing in the lobby. She wasn't told anything all he said was give me your car keys. She without question hands him her car key and he walks away, comes back 20 minutes later telling her they are taking the car back because they couldn't finance her. So the text message offering free gasoline was a scam! They should have called us to tell us about the problem with the financing. They left her there with her younger sister without a back up ride to go home. Who does that??? They acted in a misleading, mischievous and wrong way. I am looking for legal assistance with this matter. Car leaders should stop lying and stop misleading! THE EXPERIENCE WITH HONDA WORLD WAS HORRIBLE AND MY DAUGHTER WAS LEFT CRYING WITHOUT A RIDE BACK HOME! I Do not recommend them to anyone! They should have at least called to inform us that we would not be financed and that the car had to be returned and we would have returned it on the spot. More

DECEPTIVE SALE TACTICS and LIARS Don't shop and don't buy your car at Honda World. All the sales guys at Honda World are a bunch of liars. They verbally agreed with me over the phon Don't shop and don't buy your car at Honda World. All the sales guys at Honda World are a bunch of liars. They verbally agreed with me over the phone on the price for the car I want to buy. They asked me to came in to sign the paperwork. When I showed up, they added a bunch of dealer options which costs close to one thousand dollar. I told them I wanted to buy a car with standard options with the price they agreed on. They told me they don't have one. What a bunch of liars. Bottom line is: Don't buy from Honda World! Boycott them. More

DECEIVING & DISHONEST PRICING from OC Honda World I brought my Acura MDX in for a brake service to replace both the front and rear brake pads which OC Honda World also serviced. The OC Honda World on I brought my Acura MDX in for a brake service to replace both the front and rear brake pads which OC Honda World also serviced. The OC Honda World online coupons indicated "$99.95 for front brake pad replacement". I talked to the employee in service department over the phone and he promised me the dealer would replace both front and rear brake pads for $99.95 each. I showed up Saturday morning around 10:00 am and the service employee "Abraham Heredia" wrote up a quote for a total of $199.95 which was fine. This confirmed the price quote I received over the phone... Guess what????? By the time the service was done, I received a STICKER SHOCK!!!!!! What was $199.95 came out to be $366+; Almost twice as much as the promised price. Over the phone, they promised me $199.95 and in person, the pre-service quote was confirmed $199.95 for the Acura MDX. By the time the service was done, they told me Acura parts were more expensive. Therefore, they had to increase the price. Why didn't he tell me that upfront? Why didn't he check with me to see if I was OK with the pricing before the service was done? Not only that, they promised me the service would be done by noon, but no later than 1:00 pm. They made me wait until 3:24 PM., over 5 hours. DECEIVING SERVICE PRACTICES! This dealer should receive a BIG FINES for deceptive service practices. FALSE ADVERTISING!!! FALSE PROMISES!!! How could a big dealer like them change the pricing without notifying the customer before the service is done? When I questioned Abraham regarding the price changed, all he told me was "that's how it is and I'm sorry." I asked to talk to the service manager; he then gave me 10% a discount. That is still nowhere near the $199.95. More